Reviews of Grand Hotel Duchi d'Aosta 5 stars
Piazza Unità D'italia 2, 34121 Trieste, Italy

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFantastic location made everything so accessible.
Nothing
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBeautiful historic hotel. Well maintained.
Dear Gianni, Thank you very much for taking your time in order to provide us your nice review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for us to see you have enjoyed your stay with us. I have shared your kind feedback with our maintenance department, who always work behind the scenes, but whose work is essential in ensuring a memorable experience for our Guests. We are looking forward to welcome you back again in Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Gianni, Thank you very much for taking your time in order to provide us your nice review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for us to see you have enjoyed your stay with us. I have shared y… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location was walking distance from the cruise ship. Breakfast was very good, the staff was extremely friendly and accommodating. Beautiful hotel!
We expected the pool to be open and we weren’t aware it was closed for the season, I believe due to renovations, not sure. The pool was a selling point for the hotel, so we weren’t aware disappointed.
Dear Ingrid, Thank you very much for taking your time in order to provide us your review about the Grand Hotel Duchi d’Aosta. It is really a pleasure for us to see you have enjoyed your stay with us. We appreciate your words regarding our staff and our services. We are sorry to understand that you were expecting the pool to be open during your stay: we have remowed the photos from our website. Unfortunately, some photos of the pool taken by Guests in the past are still visible online, and we are unable to remove them. We apologize for the disappointment we have caused. However, we are confident to re-open the pool and the spa on october 2025. We are looking forward to welcome you back again in the heart of Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Ingrid, Thank you very much for taking your time in order to provide us your review about the Grand Hotel Duchi d’Aosta. It is really a pleasure for us to see you have enjoyed your stay with us. We appreciate your words regarding our s… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewEverything! All staff very friendly, well maintained classical hotel with good modern touches in a great room. Excellent breakfast and a superb dinner on the terrace.
Nothing
Dear Guest, Thank you very much for taking your time to share your experience at the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is such a pleasure for us to read your review. We are looking forward to welcome you back soon in the heart of city. With our best regards, Giuseppe Di Trolio Front office manager
Dear Guest, Thank you very much for taking your time to share your experience at the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is such a pleasure for us to read your review. We are looking forward to welcome you back soon in the he… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewWhen I told the staff this was a very special occasion for the trip, they pulled out all the stops to make my stay amazing. They were accommodating and professional. The location is spectacular and the breakfast was delicious. Best espresso I had in Italy! And the cakes were delicious!
Dear Pamela, Thank you very much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux, but above all, we would like to thank you for choosing us to celebrate a special occasion. It is really a pleasure for us to see you have enjoyed your stay with us. We are all very proud for being able to transform your stay with us into a special one with our efforts! Please, be assured that I will share your feedback with our F&B departments as well. We are looking forward to welcome you back again in the heart of Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Pamela, Thank you very much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux, but above all, we would like to thank you for choosing us to celebrate a special occ… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewWe caught an early train. A box meal was prepared that was very good. The desk personnel were absolutely first class, friendly and knowledgeable.
Must close the restaurant “Harrys”. Menu,food preparation and service was awful. Living off the name.
Dear Gerald, Thank you very much for taking your time in order to provide us your review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. I am pleased that you have enjoyed your overall stay with us, but I would also like to apologize for the issues you have encountered in our Harry's restaurant. I have passed on your feedback to the F&B manager, and he has assured me we will defenitely do better in case you will come back to visit us in the heart of Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Gerald, Thank you very much for taking your time in order to provide us your review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. I am pleased that you have enjoyed your overall stay with us, but I would also like to apologi… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewExceptional room with historical touch.
Dear Ines, Thank you very much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for us to see you have enjoyed your stay with us, as well as the layout of our rooms with classic style. We are looking forward to welcome you back again in the heart of Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Ines, Thank you very much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for us to see you have enjoyed your stay with us, as well as t… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewWe had trouble with our travel plans but Front House Manager, Giuseppe Di Trolio, went out of his way to provide assistance. He helped us find transportation from southern Croatia to the airport. His service was exceptional.
Dear Marybeth, Thank you very much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for me to see you have enjoyed your stay with us. Let me assure that I would not be able to provide a great service without the precious assistance of the front office Team. However, you made me very proud with your kind words! We are looking forward to welcome you back again in the heart of Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Marybeth, Thank you very much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for me to see you have enjoyed your stay with us. Let me a… Show more
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewGreat location! Very good and friendly service at the reception. Specious and elegant rooms.
Breakfast quite basic.
Dear Aleksandra, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux and its staff, but most importantly, we would like to thank you for dedicating your time to provide us your precious feedback. We appreciate and take into consideration any suggestions, comments and experiences our Guests desire to share as a way to improve our level of service. Please, let me inform you that I have already shared your thoughts with our F&B manager. We hope to have the possibility to welcome you back in Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Aleksandra, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux and its staff, but most importantly, we would like to thank you for dedicating your time to provide us your prec… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewLocation was perfect!
No fitness facility on property
Dear James, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux. We appreciate and take into consideration any suggestions, comments and experiences our Guests desire to share as a way to improve our level of service. Please, let me inform you that we do already have a fitness suite available in our hotel with every equipment a Guest may desire, and we have already planned to build a common fitness room dedicated to all in-house Guests. We hope to have the possibility to welcome you back in Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear James, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux. We appreciate and take into consideration any suggestions, comments and experiences our Guests desire to share as a w… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewLocation
Beds were awful! Hard as a rock! AC did not work. Food in restaurant was not good! Breakfast was not good!
Dear Lee Ann, First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at The Grand Hotel Duchi D’Aosta. Any suggestions or opinions related to our service is highly taken into consideration and, if in any way the service can be improved, be well assured that our will is to achieve this goal. We are sorry that we were not able to meet your expecations for your stay. Together with the entire hotel staff and management, we would like express our apologies for the inconveniences. Best regards, Giuseppe Di Trolio Front office manager
Dear Lee Ann, First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at The Grand Hotel Duchi D’Aosta. Any suggestions or opinions related to our service is highly taken into conside… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewNew roons Staff amability
Technology in the room didn't work properly Serving speed at the restaurant
Dear Frederic, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux and its staff. But, most importantly, we would like to thank you for dedicating your personal time to provide us your precious feedback. We appreciate and take into consideration any suggestions, comments and experiences our Guests desire to share. and we have already taken actions with regards to the the points underlined in your review, in order to improve our level of service. We hope to have the possibility to welcome you back in Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Frederic, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux and its staff. But, most importantly, we would like to thank you for dedicating your personal time to provide us yo… Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewThis is one of the old elegant hotels of Trieste but I got the last room for the holiday weekend and it was the most expensive. That section of the hotel was recently remodeled and looks fabulous. The staff are very attentive and helpful.
Unfortunately almost nothing works properly, partly from design and partly due to lack of debugging. The electronic key system failed and took quite a while to fix, climate control is non-existent (and opening the windows is problematic due to street noise) despite appearance otherwise, the lighting controls are bizarre and unpredictable, the coffee machine uses amazing illy coffee but splatters everywhere, etc. Definitely not worth the very high cost.
Dear James R, First of all we would like to thank you for taking your time in sharing in detail your experience at Grand Hotel Duchi d’Aosta – Relais & Chateaux. We are deeply sorry the overall remaining experience did not meet your expectations, and for this we do apologize. We appreciate and take into consideration any suggestions, comments and experiences our guests desire to share as a way to better our hospitality. Precious feedback and what guests might want to recommend is the key to improvement. Please, let me inform you that I have shared your review with the management team. Once again we apologize for the troubles caused and hope to have the pleasure of welcoming you again soon in Trieste. Best regards, Giuseppe Di Trolio Front office manager
Dear James R, First of all we would like to thank you for taking your time in sharing in detail your experience at Grand Hotel Duchi d’Aosta – Relais & Chateaux. We are deeply sorry the overall remaining experience did not meet your expec… Show more
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewLocation.
View wasn't what we expected,
Dear Christa, Thank you very much for taking your time to share your experience at the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is such a pleasure for us to read your review. We could not agree more with you, our location is unbeatable, so close to all the main attractions of Trieste, it results as a really convenient spot for our guests to explore the city. I am sorry if you did not like the view from your room. If you are coming back to Trieste and you would like to stay again with us at Grand Hotel uchi D'Aosta, you might consider to book our prestige suite with its stunning view on piazza Unità d'Italia. We are looking forward to welcome you back soon in the heart of city. With our best regards, Giuseppe Di Trolio Front office manager
Dear Christa, Thank you very much for taking your time to share your experience at the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is such a pleasure for us to read your review. We could not agree more with you, our location is unbea… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewLocation and traditional style
Slightly dated
Dear John, Thank you so much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for us to see you have enjoyed your stay with us. We appreciate and take into consideration any suggestions, comments and experiences our Guests desire to share as a way to improve our level of service. We hope to have the possibility to welcome you back in Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear John, Thank you so much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for us to see you have enjoyed your stay with us. We appreci… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewAbsolutely everything
Everything was great
Dear Stephens, Thank you very much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for us to see you have enjoyed your stay with us. We are looking forward to welcome you back again in the heart of Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Stephens, Thank you very much for taking your time in order to provide us your fantastic review about the Grand Hotel Duchi d’Aosta – Relais & Chateaux. It is really a pleasure for us to see you have enjoyed your stay with us. We a… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewWe were only there for one night so I can't say much.The location is great.The room and everything in the hotel is very clean, elegant and tidy.The bed is big and comfortable.The bathroom is very clean. Parking is not part of the hotel,but there are 2 options for them to tow and bring your car, which of course is an additional charge but is very practical. Or you can tow your car yourself to the parking lot which is a 5 minute walk away.The breakfast was fresh and tasty but with a limited selection.The staff is friendly.
We had a problem upon arrival.Our key card for the room was not working.We waited for a long time. But the problem was successfully solved.What personally disappointed me was that there was no balcony.The hotel does not have a room with a balcony at all, and that was my only filter by which I chose which hotel to book.My reservation says a room with a balcony, but unfortunately there is no balcony.The hotel is nice and clean, but my personal filters are very important to me.I always choose a hotel according to my preferences.This hotel would not have been on my list if I had known that the balcony did not exist.Maybe it is not such a big problem for someone else, but it is very important to me. Since it was only one night, we did not want to cancel the reservation.
Dear B. Lela, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux, but most importantly, we would like to thank you for dedicating your personal time to provide us your precious feedback. We appreciate and take into consideration any suggestions, comments and experiences our Guests desire to share as a way to improve our level of service. Please, let me inform you that we do have 4 rooms in the hotel which have the balcony. We hope to have the possibility to welcome you back in Trieste. In case you would like to come back to visit us, we will be more than glad to assign you 1 of these rooms in advance. With our best regards, Giuseppe Di Trolio Front office manager
Dear B. Lela, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux, but most importantly, we would like to thank you for dedicating your personal time to provide us your precious feed… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewGreat location, excellent bar/restaurant on site
Building work a bit noisy (fair enough) but vans made it difficult to arrive in car Everything soon sorted though
Dear Mark, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux and its Harry's bar. We appreciate and take into consideration any suggestions, comments and experiences our guests desire to share as a way to improve our level of service. We understand that the renovation works, which are almost ultimated, can be a little bit noisy from time to time. Please, be assured that our craftmans always work in order to disturb as little as possible. We sincerely thank you for taking your time to provide us your nice feedback and hope to have the possibility of welcoming you once again in Trieste. With our best regards, Giuseppe Di Trolio Front office manager
Dear Mark, It is such a pleasure to read your kind words regarding the Grand Hotel Duchi d’Aosta – Relais & Chateaux and its Harry's bar. We appreciate and take into consideration any suggestions, comments and experiences our guests desir… Show more