Reviews of Grand Hotel Telese 4 stars
Strada Provinciale 15, 82037 Telese, Italy
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat facility and customer friendly staff. Great breakfast spread.
Building is older and it can use upgrade. The pool custodian can be more friendlier and provide customer service etiquette.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was delicious. Great choice. The pool was also very nice and large. Beautiful building that is well appointed and has great atmosphere. The main pool could do with a little shade and steps on both sides
Dear Rebecca, Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the breakfast, the pool, and the overall atmosphere of our Grand Hotel Telese Terme. We also truly appreciate your suggestions regarding the main pool — adding more shade and steps on both sides is valuable input, and we’ll certainly take it into consideration as we continue to improve our guests’ experience. We hope to have the pleasure of welcoming you back soon. Best Regards Barbara Brunelli General Manager
Dear Rebecca, Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the breakfast, the pool, and the overall atmosphere of our Grand Hotel Telese Terme. We also truly appreciate your suggestions regarding the … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLa colazione superlativa
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewLovely hotel & wedding venue
Drinks were a little pricey, shower was very small
Dear Ms Daniella, Thank you for your kind words about our Grand Hotel Telese Terme and wedding venue – we're delighted you enjoyed your visit! We appreciate your feedback regarding the pricing of drinks and the size of the shower. Your comments are important to us and will be taken into consideration as we continue to improve the guest experience. We hope to have the pleasure of welcoming you back in the future. Warm regards Barbara Brunelli General Manager
Dear Ms Daniella, Thank you for your kind words about our Grand Hotel Telese Terme and wedding venue – we're delighted you enjoyed your visit! We appreciate your feedback regarding the pricing of drinks and the size of the shower. Your comm… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat atmosphere in a unique place with spa and pool, beds were super comfortable, breakfast was plenty with lots of options. Staff was friendly and polite. My friend had a couple of treatments at the spa and she loved them, personally I appreciated the quality of the toiletries provided in the bedrooms, excellent products!
Everything was great!
Dear Cristina, Thank you so much for your wonderful feedback! We’re very happy to hear that you enjoyed the atmosphere of our Grand Hotel Telese Terme, its Spa and pool, and found the beds comfortable and breakfast plentiful. It’s also lovely to know that your friend had a great experience with our spa treatments and that you appreciated the quality of the toiletries—we’re glad those little touches made a difference in your stay. Your kind words about our staff mean a lot to us, and we’ll be sure to share them with the team. We truly hope to welcome you back soon for another relaxing and memorable stay! Warm Regards Barbara Brunelli General Manager
Dear Cristina, Thank you so much for your wonderful feedback! We’re very happy to hear that you enjoyed the atmosphere of our Grand Hotel Telese Terme, its Spa and pool, and found the beds comfortable and breakfast plentiful. It’s also love… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReally well mantained antique hotel, good taste in the decoration, beautiful surroundings amidst forresty mountains. Really good value for money. Great food. Family rooms great for us. Really good shower! Termal pool!
Tricky to get in the night if You don't have GPS, mountains without street light! No públic transport
Dear Maria Celina, Thank you so much for your kind words and detailed feedback about your recent stay at Grand Hotel Telese Terme We’re truly glad you enjoyed the charm of our antique Hotel, the peaceful mountains and the comfort of our family rooms. It’s wonderful to hear you appreciated the decoration, our food, and especially the thermal pool — it’s one of our favorite features too! We understand that reaching us at night can be a bit tricky, especially without GPS, and we appreciate you pointing that out. We’ll make sure to highlight this better in our directions for future guests. As for public transport, being nestled in the mountains does come with a few limitations, but we’re always happy to assist with transfers or taxi arrangements upon request. Thank you again for choosing us. We hope to welcome you and your family back soon! Warm regards Barbara Brunelli General Manager
Dear Maria Celina, Thank you so much for your kind words and detailed feedback about your recent stay at Grand Hotel Telese Terme We’re truly glad you enjoyed the charm of our antique Hotel, the peaceful mountains and the comfort of our fam… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewNice pool, comfortable bed and kind and helpful staff
Our shower was behaving a bit weird, making it difficult to use it. Since it was the last morning of our stay, I didn't bother asking the staff for support.
Dear Ms Eugenia, Thank you so for your kind words and for choosing Grand Hotel Telese Terme. We're really glad you enjoyed the pool, the bed, and the service from our Staff. We're sorry to hear about the issue with the shower—had we known earlier, we would have been happy to assist right away. Your feedback is very helpful, and we’ll make sure to have it checked to avoid any inconvenience for future guests. We hope to welcome you again soon. Best Regards Barbara Brunelli General Manager
Dear Ms Eugenia, Thank you so for your kind words and for choosing Grand Hotel Telese Terme. We're really glad you enjoyed the pool, the bed, and the service from our Staff. We're sorry to hear about the issue with the shower—had we know… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWe had a Family Room, which was actually two rooms adjoining that worked out well for 4. It is a peaceful location and we had a great view of the mountains. The pool area is excellent and it was 5 star service from staff, who were professional and very friendly.
Dear Stephen, Thank you so much for your kind words. We are truly happy to hear that you enjoyed your stay at Grand Hotel Telese Terme and appreciated the charm, the beautiful surroundings and the Family Room that suited your needs perfectly. We’re especially happy to hear your praise for our staff and pool area — providing friendly and professional service is something we take great pride in. We hope to welcome you and your family back again soon. Best Regards Barbara Brunelli General Manager
Dear Stephen, Thank you so much for your kind words. We are truly happy to hear that you enjoyed your stay at Grand Hotel Telese Terme and appreciated the charm, the beautiful surroundings and the Family Room that suited your needs perfect… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThis was our 2nd visit to Grand Hotel Telese. We noticed that improvements were made since our last visit a few months ago that include the addition of a mini refrigerator in the suite and renovated bathrooms in the family room. The staff is exceptional, outdoor pool was clean, and the amenities are very nice! The breakfast was good.
Loved everything!
Dear Nicole, Thank you for your kind words and for choosing to stay with us again at Grand Hotel Telese Terme. We’re delighted to hear that you noticed the recent improvements, including the new mini refrigerator and renovated bathrooms — we’re always working to enhance our guests' experience. It’s especially rewarding to know that our exceptional staff, clean outdoor pool, and thoughtful amenities made your stay even more enjoyable. Your continued support means a lot to us and we truly hope to welcome you back very soon Best Regards Barbara Brunelli General Manager
Dear Nicole, Thank you for your kind words and for choosing to stay with us again at Grand Hotel Telese Terme. We’re delighted to hear that you noticed the recent improvements, including the new mini refrigerator and renovated bathrooms — … Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewA majestic setting that looked like it was a Palace @ one time
The sm rooms that we had did not match the ambiance of the hotel itself
Dear Jean, Thank you for sharing your feedback with us. We're delighted to hear that you found our setting majestic and appreciated the grandeur of the Grand Hotel Telese Terme — we take great pride in preserving that atmosphere. We’re sorry to hear, however, that your room did not fully match your expectations or the ambiance of the rest of the property. Your comments are truly valuable, and we’ll be sure to review them with the Team as we continually work to improve guest experience. We hope to have the pleasure of welcoming you back in the future, so you can enjoy the full experience our hotel strives to offer. Best Regards Barbara Brunelli General Manager
Dear Jean, Thank you for sharing your feedback with us. We're delighted to hear that you found our setting majestic and appreciated the grandeur of the Grand Hotel Telese Terme — we take great pride in preserving that atmosphere. We’re sor… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewVery peaceful
Showers in some rooms are too small
Dear Louie, Thank you for taking the time to share your feedback. We're glad to hear you found the hotel peaceful — creating a relaxing environment for our guests is one of our priorities. We appreciate your comment regarding the shower size in some rooms. We understand how important comfort is and will certainly take your feedback into consideration as we continue to improve our guest experience We hope to welcome you back again soon and would be happy to assist you in a choice that better suits your preferences. Best Regards Barbara Brunelli General Manager
Dear Louie, Thank you for taking the time to share your feedback. We're glad to hear you found the hotel peaceful — creating a relaxing environment for our guests is one of our priorities. We appreciate your comment regarding the shower si… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewStaff were great. Pool is lovely and very well maintained. Aircon in rooms is effective (it was 40 degrees centigrade during our stay)
One of our rooms needed a clean when we first arrived but was fine after that
Dear Paul, Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you appreciated our staff, enjoyed the pool, and found the air conditioning effective during such warm weather. We’re also glad the rooms met your expectations, despite the delay in cleaning one of them. Please, accept our apologies. We truly value your feedback and will ensure this is addressed to prevent it from happening again. We hope to welcome you back soon for an even better stay. Best Regards Barbara Brunelli General Manager
Dear Paul, Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you appreciated our staff, enjoyed the pool, and found the air conditioning effective during such warm weather.… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewNothing
They put us in stress before the arrival because we were going to check in very late and we asked if we can check out at 12pm instead of regular check out time 11am. But they asked for extra money for an hour and they mentioned it s impossible to be free of charge. And when we arrive to the hotel, they let us to check out at 12pm without any problem. They were hunting through booking if we will accept them to pay extra for an hour. This was not polite
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewFriendly staff, super clean and beautiful grounds
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewBeautiful period property. Very comfortable.
Pool was still shut when we arrived.
Dear Linda , thank you for having rated your stay at the Grand Hotel Telese with high marks. It gives us great pleasure to know that your experience was positive. It gratifies us to know that you found our hotel welcoming and well looked after. Our daily commitment is to offer authentic hospitality, combining attention to detail and services designed to make every stay pleasant and relaxing. The outdoor pool park opened on 1 June as planned, we hope to give you another chance to enjoy one of our beauty. We look forward to welcoming you back and hope to give you another equally pleasant experience. In the meantime, please accept our best regards. Barbara Brunelli General Manager - Caracciolo Hospitality Group
Dear Linda , thank you for having rated your stay at the Grand Hotel Telese with high marks. It gives us great pleasure to know that your experience was positive. It gratifies us to know that you found our hotel welcoming and well looked … Show more
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewThe spa facilities were good. The swimming pool and hot and cold walking pools were good.
The room itself was standard and no better than most B&B.
Thank you very much for leaving your evaluation of Grand Hotel Telese. We are delighted that your stay met your expectations almost in full. We and our team are constantly striving to provide an experience that exceeds expectations and we place the utmost care in the quality of service provided. We are delighted that you enjoyed our Etherea Thermal SPA, our wellness centre, which is distinguished by the use of sulphurous thermal waters, renowned for their exceptional therapeutic and regenerative properties. The inhalation cures, vascular path and wellness treatments we offer are inspired by the local thermal tradition, offering an experience that combines health and relaxation. We welcome your comments about the room. We are aware of how much space can affect the quality of your stay and, precisely for this reason, we offer different solutions designed to meet different needs and preferences. We will be happy, in the future, to guide you in choosing the most suitable accommodation for you. We hope to see you back at Grand Hotel Telese soon for an experience that lives up to your expectations. In the meantime, I extend to you our best regards. Barbara Brunelli General Manager – Caracciolo Hospitality Group
Thank you very much for leaving your evaluation of Grand Hotel Telese. We are delighted that your stay met your expectations almost in full. We and our team are constantly striving to provide an experience that exceeds expectations and we… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified review