Reviews of Grande Albergo Potenza 4 stars

very nice decoration in 60' style building. Rooms are medium size with almost all facilities. Price is on the high side.

balcony is too small to sit, no kettle, plates, glasses or spoons.

Location is amazing, the staff as always super nice and helpful, it's perfect for a short trip and in the center of town, will continue to go to this hotel

It's a bit old and rooms are small but for a short stay or bisnoess trip it is absolutely OK

Very helpful and knowledgeable staff, always willing to accomodate. Hotel is located a few minutes walk from the old city centre.

Hotel needs a thorough refurbishment as its glory days are long gone. The bed's faux-leather headrest was cracked and the sit covers in the breakfast booths were torn.

Great value for money in a good location and the staff are really friendly

Everything was perfect

The breakfast was good. The location was great!!! The hotel was beautiful and clean!

Location was ideal easy walk to shopping and restaurants. The room was comfortable and clean. Staff were friendly and helpful. Breakfast was sufficient with variety of pastries and meats and cheese on offer

Shower water was difficult to adjust temperature

The room was spacious and comfortable but there were some outdated bits. The staff was helpful, specially the responsible for the breakfast who was really kind to us. The hotel is close to the city center and has a paid private parking which was really helpful.

We requested an extra bed for our son in our reservation and when we arrived at the hotel we were informed by the staff in the front desk that they didn't know where to find the extra bed as there was no one from housekeeping available at that moment. We requested some blankets to make a bed to our son which were provided but when we requested an extra bed sheet the answer was the same as the one provided regarding the extra bed. The next morning when we woke up there was no hot water in the shower and we only received a sorry and no other fix was tried such as offering another room for us to shower at which lead us to think that the hot water system was either faulty or powered off to save energy. A hot shower is something really important to make my stay a good one. We complained on our way out and they've offered the parking for free, but I don't think that was enough compensation for our son not having a bed to sleep at and the cold shower in the morning.

The hotel is situated in a very convenient place next to the Old Town. The room was always clean, the bed was very comfortable. Breakfast was of Italian style with pastries, fruits, yoghurts and good coffee.

No comment.

Very nice and clean hotel, nice breakfast and nice room's view. The staff also was very friendly and accomodating

A bit outdated

Clean room. Nice hotel, close to the center. Good breakfast

Parking with payment

The location was good

The property was fine however trying to get a meal was a disaster. We phoned reception to book a table in the dining room which supposedly had panoramic views over the city. On our arrival we were shepherded into the bar and given a table with the surface area of a serving tray. As we were tired from our journey we decided to eat regardless ( Big mistake) it turned out that the dining room and the bar we were now sitting in had been taken over for a corporate event. Regardless our first course arrived which was fine the second course arrived which was also fine, though my wife through choice declined this course. Then came the main course both my wife and I had ordered the same main however my meal was the only one to arrive and it was cold. I asked the waitress where is my wife’s meal her reply was a shrug of the shoulder, I called the head waiter who told me everything is fine it’s coming! Why wife suggested I eat my meal as it was not going to improve with time, as I finished my meal my wife’s meal finally arrived it was also cold. About 2/3 into he meal the waitress decided to clear the table picked up my plate and while my wife was in the process of eating she tried to remove her plate from the table, once again I called the head waiter who told me it was fine and I would not have to pay for my main course, he then returned with two left over canapés obviously from the corporate event but it gets better, on serving the supposed freebies his thumb is sticking into the dish contents he is serving me . I wish I could say that was it but as we sat somewhat shell shocked by the service I am sad to say the fiasco was not over. The corporate event had moved from the bar to the dining room and clearly it was time to serve their starters at that point two chefs appeared behind the bar which was covered in glasses and empty dirty canapés plates.