Reviews of Grand Hotel Tremezzo 5 stars
VIA STATALE 5401, 22016 Tremezzo, Italy
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Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewDear Ani, Thank you very much for your amazing review on your stay with us! We are truly happy to read that you enjoyed your stay and the staff was very friendly. We look forward to welcoming you again on the Lake! Warm regards, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear Ani, Thank you very much for your amazing review on your stay with us! We are truly happy to read that you enjoyed your stay and the staff was very friendly. We look forward to welcoming you again on the Lake! Warm regards, Valenti… Show more
Reviewed: 7 June 2025 · Stayed in March 2025
Verified reviewSmall room a little tired. Location and view great. Service good everywhere at the hotel. Dining not what we had hoped - expensive and ok but not value at the price point. Breakfast v good. Dinner less so. Lunch at the bar area very good but not amazing food.
It trades on its historic reputation and has a price point at the insane end but doesn’t have facilities or dining options to match the price tag.
Dear James, Thank you for taking the time to share your feedback on your stay with us! We're pleased to hear you enjoyed our location, the views, and the quality of service throughout the hotel. It’s also great to know that breakfast and lunch at the bar area met your expectations. We’re sorry to hear that other aspects of your dining experience didn’t live up to your hopes. We have well noted all your comments and will be shared with our Management Team. We truly hope to have the opportunity to welcome you back in the future! Warm regards, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear James, Thank you for taking the time to share your feedback on your stay with us! We're pleased to hear you enjoyed our location, the views, and the quality of service throughout the hotel. It’s also great to know that breakfast a… Show more
Reviewed: 29 May 2025 · Stayed in March 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe facility and staff where fantastic. Everyone greeted you by name and any request was satisfied
The entire time we were there the road was under construction and it was extremely loud preventing us from enjoying the balcony to the lake or many of the beautiful outdoor spaces of the property. Had we known this was the case we would not have stayed at the property. The manager did cover the cost of our 3 hr boat tour which was very nice, but it was not the experience we hoped for at the hotel
Dear William, Thank you for your kind words about our facilities and our staff. We are truly sorry that your stay was affected by the unexpected noises due to the works in progress on the road in front of the property. We perfectly understand your concerns. Unfortunately, we were warned of the public works with little notice that did not allow us to properly inform our guests as we would have loved to do. We’re glad our team was able to offer some support during your stay, and we truly hope to have the opportunity to welcome you back in the future to offer you the best service and experience possible. Please, consider me at complete disposal for any future reservation and assistance. With warmest regards, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear William, Thank you for your kind words about our facilities and our staff. We are truly sorry that your stay was affected by the unexpected noises due to the works in progress on the road in front of the property. We perfectly underst… Show more
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewLove everything about the hotel, great location, breathtaking view to the mountain and the lake, , gorgeous interior, garden, pools, amazing buffet breakfast we’ve had! Definitely a place we would love to come back and have a vacation in Lake Como!
Dear Pearl, We appreciate that you have chosen Grand Hotel Tremezzo for your holiday. I am pleased to know that you appreciated our location and facilities, which provided you a memorable stay. Your review is a great reward for our daily commitment in delivering experiences! I would like to extend my sincere gratitude for your trust in us and we hope to have the pleasure of welcoming you back. Sincerely, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear Pearl, We appreciate that you have chosen Grand Hotel Tremezzo for your holiday. I am pleased to know that you appreciated our location and facilities, which provided you a memorable stay. Your review is a great reward for our daily … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewI like the architecture, everything had history but was well kept, clean and felt so extravagant. The details the staff and team placed in everything made this place feel as though it was faultless and perfect
I loved everything I can’t fault anything
Dear Danny, Thank you very much for your kind review on your stay with us! We are pleased to hear that you enjoyed your time at The Grand and that you had a memorable experience. We hope to have the pleasure to welcoming you back soon! Warmest regards Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear Danny, Thank you very much for your kind review on your stay with us! We are pleased to hear that you enjoyed your time at The Grand and that you had a memorable experience. We hope to have the pleasure to welcoming you back soon! W… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewLocation General Ambience Breakfast
1. Terrible experiences with food for the price the place charges. Across the board highly overcharged where dishes and prices were four to five times higher a Michelin quality restaurant elsewhere in Italy with food being far from quality you find in the region. Food would arrive late usually for one of the two people so you would eat cold or at different times (20 minutes apart a day where we paid over 150 euros for a steak and 54 for a cacio e Pepe which you would think they would bring on time), crazy pastas for over €50 arriving cold to the table, orders would be forgotten such as cocktail order arriving 40 minutes after sat down when the main was ending, staff acting “stern” & short when it came to small things such as schedules (eg eating at the bar one night and “told off” for taking our time to have cocktail instead of dinner) 2. Hidden Charges - Surely must say somewhere in some fine print but shocked at the bill saying it was €45 per night for the car. We did not say anything to them but was a low point to find out we had been tipping the folks there and were slammed with a fee. It was low season and surely they would have been able to flag this was an “extra” but did not. Why not flag it? 3. Room was tired - every day we had a puddle of water from the shower to the entrance of the room because the shower door was not concealed - for a room of the expense this was somewhat unacceptable to have a wet floor every day - does not make you want to spend time in the room
Dear Eduardo, We are deeply sorry to know about your concerns. We apologize for the areas that you have mentioned which did not meet your expectations. We have met with our Management Team in order to discuss your comments further since it is only through our Guest feedback that we may continuously improve. I hope you will give us another opportunity so that we can provide you with the service you deserve and please do not hesitate to contact me personally, so that I may assist you with your future reservations. Warm regards, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear Eduardo, We are deeply sorry to know about your concerns. We apologize for the areas that you have mentioned which did not meet your expectations. We have met with our Management Team in order to discuss your comments further since it… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewCelebrating our 25th wedding anniversary at Grand Tremezzo was pure magic—every moment felt like a dream come true. The extraordinary treatment and breathtaking views made it an unforgettable experience we'll cherish forever.
Dear Omran, Thank you so much for your heartfelt words! We're truly honored that you chose to celebrate such a special milestone with us. Knowing that your 25th wedding anniversary felt like a dream come true fills us with joy. It was a privilege to be part of your unforgettable moments, and we hope to welcome you back to Grand Tremezzo for many more celebrations in the future! Warmest regards, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear Omran, Thank you so much for your heartfelt words! We're truly honored that you chose to celebrate such a special milestone with us. Knowing that your 25th wedding anniversary felt like a dream come true fills us with joy. It wa… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewEverything all the details
Nothing
Dear Maribel, We appreciate that you have chosen Grand Hotel Tremezzo for your holiday. I am pleased to know that you appreciated our location and facilities, which provided you a memorable stay. Your review is a great reward for our daily commitment in delivering experiences! I would like to extend my sincere gratitude for your trust in us and we hope to have the pleasure of welcoming you back. Sincerely, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear Maribel, We appreciate that you have chosen Grand Hotel Tremezzo for your holiday. I am pleased to know that you appreciated our location and facilities, which provided you a memorable stay. Your review is a great reward for our dail… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewAmazing
Dear Ahmed, Thank you very much for your wonderful review! Warmest regards, Valentina De Santis, CEO Grand Hotel Tremezzo, Lake Como
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in April 2025
Verified reviewGreat team and attention to detail.
Dear Damien, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear Damien, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 January 2025 · Stayed in October 2024
Verified reviewVery beautiful hotel with every attention to detail. Amazing breakfast and service. Great spa area. We were very well looked after, even after we left.
Very expensive
Dear Olga, Thank you so much for choosing our hotel and for the time you dedicated to post your feedback. We are pleased that you have pointed out, among other positive comments, that you loved our breakfast, spa and servece. I will share your thoughts with all the Team. Your review is a great reward for our daily commitment in delivering experiences. I truly hope to welcome you back to the Grand Hotel Tremezzo. With best regards, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear Olga, Thank you so much for choosing our hotel and for the time you dedicated to post your feedback. We are pleased that you have pointed out, among other positive comments, that you loved our breakfast, spa and servece. I will share y… Show more
Reviewed: 10 November 2024 · Stayed in October 2024
Verified reviewReviewed: 4 November 2024 · Stayed in October 2024
Verified reviewReviewed: 3 November 2024 · Stayed in November 2024
Verified reviewThis is hands down one of the finest hotels where I’ve stayed. Everything was first class!
I would say I wish the pricing was a little lower but clearly the stay and service is worth every penny.
Dear Carmen, Thank you so much for choosing our hotel and for the time you dedicated to post your feedback. We are pleased that you have pointed out, among other positive comments, that we made your stay memorable. I will share your thoughts with all the Team. Your review is a great reward for our daily commitment in delivering experiences. I truly hope to welcome you back to the Grand Hotel Tremezzo. With best regards, Valentina De Santis CEO Grand Hotel Tremezzo, Lake Como
Dear Carmen, Thank you so much for choosing our hotel and for the time you dedicated to post your feedback. We are pleased that you have pointed out, among other positive comments, that we made your stay memorable. I will share your thoug… Show more
Reviewed: 23 October 2024 · Stayed in October 2024
Verified review