Tired looking and bathrooms need a facelift, especially the showers! Wifi is dodgy. Some cleaning outside would be good too!

Good access to the highway and to lots of little towns in the Valle d’Orcia. An easy drive into Montepulciano. The owner was very pleasant as were the staff. The restaurant attached was pretty good!

Stayed in May 2025

The air conditioning was not working properly and the staff didn’t inform us that we had to activate the card for electricity outside the room first, so we slept with the emergency light switch on for the whole night

The rooms were spacious

Stayed in July 2024

The welcome was rather weird. There was a friend of the hotel staff sitting in the lobby watching TV. She was very unpleasant and objecting to our arrival as we were disturbing her peace and her watching TV. She objected to our very well behaved dogs and to us, a elderly couple. She was verbally nasty. Not a great reception. At first we thought this place is really awful and made a mental note never to stay there again. We could not understand as the rest of the staff was really lovely and nothing could be too much. Then we found out she was not part of the staff. Why was she sitting in the lobby watching TV? The management should not allow this to happen as an experience like this puts clients off.

Location was good and close to the motorway. It is better though to stay there on the way South, as when going North one has to go across country for about 20 km and the same the next day to get on the motorway. Great location for walking the dogs. Also we did not hear the motorway which helps with sleeping. Staff was excellent and super friendly. The food in the restaurant was good, my bean soup was absolutely delicious.

Stayed in July 2024

The AC in the room was not working. The mattress was definately an old.one with the middle part too used and we could not sleep as it was too hot.

The hotel has a very good restaurant and gardens

Stayed in June 2024

Nice restaurant. Convenient location for motorway travelling south. Spacious guest room.

Stayed in June 2024

It took a long time for them to deal with our passports.

Great breakfast, quiet location, great staff.

Stayed in September 2023

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We travelled trough Italy and it was nice place to stop for a night. On the motorway easy to reach it. Hotel was quiet comfortable. Staff was kind.

Stayed in September 2023

Sadly wasn't impressed with our experience at diner; took a while for the waiting staff to get into recognising that the customer is the primary concern not the fact that we arrived 10 minutes early for the meal! Salad was disappointing and appeared to be an afterthought. Saddened that we have to report in this way as the rest of our engagement with hotel and staff was positive

We spent a comfortable overnight at this hotel en route south. Although the property's facilities appeared a bit tired and in need of updating this didn't detract from our time there. We had a meal in the inhouse restaurant; not as good an experience as the menu suggested it could have been. In contrast in the morning breakfast was a more rewarding experience.

Stayed in September 2023

Tough to get to even using GPS. Impression online is that you can pull into the services station and access the property without ever leaving A1. This true, but GPS exits you so you pay the toll and then use back roads to get there. This meant you had to drive the same back roads to get back on A1. They really should emphasize to exit into the service station area.

One night stay in transit. Great restaurant. The meal we had was superb. Room was right size and recently remodeled.

Stayed in July 2023

Lovely to find a family business running a motorway services Motel. Helpful personal service throughout.

Stayed in June 2023

Good location, close to the highway but not noisy at all, comfortable room, very clean, good restaurant and friendly staff

Stayed in June 2023

First time in Italy and the staff were exceptional. Alot of improvements happening around the site but nothing that was an inconvenience and will be a great spot when ccompleted. Staff went out of their way to assist with anything needed. The restaurant and food quality was also a highlight... had some very enjoyable meals.

Stayed in June 2023

Despite looking clean, the bathroom in our room had both shower and bidet encrusted in limescale. That gives away the impression of cleanliness.

Very friendly staff, fantastic location. Unfortunately we couldn't try the restaurant which we have been told it's really good. Next time!

Stayed in April 2023

We stayed here 22 years ago because of the convenient location . We liked the hotel then and although there have been quite a few changes since (there was no restaurant 22 years ago), we liked it even more this time. The staff were great and we had a very enjoyable meal in the restaurant. We would definitely stay again.

Stayed in September 2022

The breakfast is not good, there were only few pieces of cakes and some bread, nothing more.

The room was clean and as pictured

Stayed in August 2025

I did not like the room, which was old, with broken things and totally unfriendly for such a beautiful area!

I've also been working on recommending first time in Tuscany for new arrivals, for those who have gone to the extreme of expensive and totally unjustified.

Stayed in June 2025

The buffet breakfast was poor, not very appetizing. Stale bread and I didn’t want to try anything from the small plate of ham, as it looked old. The table cloths were dirty. Also when paying, they didn’t honor the prize Booking gave me. And they tried to “round up”.

Coffee was good and the rooms are ok

Stayed in June 2025

Everything was perfect. Thank you so much.

Stayed in March 2025

hotel needs a serious and complete refurbishment, very tired decor and air conditioning very noisy. Menu was limited and 'english breakfast' consisted of a packet of cornflakes. Very large overnight truckstop outside and rooms very poorly soundproofed. Staff could not work computer at checkout so process was annoyingly slow, plus they initially suggested we had not paid despite Booking.com having taken the money!

Stayed in May 2025

I don’t know who writes laudatory reviews. This was our first stay in the hotel on motorway. And I really didn’t expect much. There are not so many places to stay on the way Florence-Rome. So we stopped for the night. No wifi in the hotel. Neither in the room nor in the hall. I booked the hotel with WiFi , that was most important thing for me to be able to work but staff said they are changing internet and no WiFi for today. Broken wardrobe , broken door handles,dirty toilet seat, a hole in the floor instead of shower. For breakfast - only cornflakes and bread. But clean bedding- thank you for that!

Stayed in February 2025

The things we didn’t like weren’t connected with the age of the facilities. It seemed that a renovation took place in the building and was freshend up, though not throughly. BUT There was some kind of weird smell once we stepped in the room. We thought it was from the canalization system of the old building. The hygiene was also far from acceptable and the worst of all came when I tried to blow dry my hair after shower with the provided hair dryer on the wall. The smell was centuries old and of cigarettes. It was absolutely awful. ROOM NUMBER 434 Breakfast was nice, sadly when we checked out there was no one at the front desk who we could inform about the unpleasant stay.

It was located on the motorway. This actually was not so good because we had to pay 7€ more than usual in Toll taxes, because our ticket was marked as << Not valid>>, since it was from the previous day. I find this kind of disappointing. Thank God we paid it in a cabin with an actual human inside, because if it was a robot machine we could have not made it so smooth.

Stayed in March 2025

Melo is the Best

Stayed in October 2024

Friendly staff, nice clean rooms and above all, the food at the restaurant was delicious.

Stayed in August 2024

The hotel itself is ok, but the stuff and the restaurant are so nice and kind, that is worthy the stay! The food at the restaurant is very good, specially the pizza and the waitress are nice and very friendly. The location is also very good, is near to the road and easy access if you want to discover the region! I would definitely come back :)

Stayed in May 2024