Reviews of Il Grifo Hotel e Bisteccheria Toscana 3 stars

The room was clean and as pictured

The breakfast is not good, there were only few pieces of cakes and some bread, nothing more.

Rooms were comfortable and reasonably spacious. Staff were very helpful and the restaurant excellent

No comment

I've also been working on recommending first time in Tuscany for new arrivals, for those who have gone to the extreme of expensive and totally unjustified.

I did not like the room, which was old, with broken things and totally unfriendly for such a beautiful area!

Coffee was good and the rooms are ok

The buffet breakfast was poor, not very appetizing. Stale bread and I didn’t want to try anything from the small plate of ham, as it looked old. The table cloths were dirty. Also when paying, they didn’t honor the prize Booking gave me. And they tried to “round up”.

Good access to the highway and to lots of little towns in the Valle d’Orcia. An easy drive into Montepulciano. The owner was very pleasant as were the staff. The restaurant attached was pretty good!

Tired looking and bathrooms need a facelift, especially the showers! Wifi is dodgy. Some cleaning outside would be good too!

hotel needs a serious and complete refurbishment, very tired decor and air conditioning very noisy. Menu was limited and 'english breakfast' consisted of a packet of cornflakes. Very large overnight truckstop outside and rooms very poorly soundproofed. Staff could not work computer at checkout so process was annoyingly slow, plus they initially suggested we had not paid despite Booking.com having taken the money!

I don’t know who writes laudatory reviews. This was our first stay in the hotel on motorway. And I really didn’t expect much. There are not so many places to stay on the way Florence-Rome. So we stopped for the night. No wifi in the hotel. Neither in the room nor in the hall. I booked the hotel with WiFi , that was most important thing for me to be able to work but staff said they are changing internet and no WiFi for today. Broken wardrobe , broken door handles,dirty toilet seat, a hole in the floor instead of shower. For breakfast - only cornflakes and bread. But clean bedding- thank you for that!

It was located on the motorway. This actually was not so good because we had to pay 7€ more than usual in Toll taxes, because our ticket was marked as << Not valid>>, since it was from the previous day. I find this kind of disappointing. Thank God we paid it in a cabin with an actual human inside, because if it was a robot machine we could have not made it so smooth.

The things we didn’t like weren’t connected with the age of the facilities. It seemed that a renovation took place in the building and was freshend up, though not throughly. BUT There was some kind of weird smell once we stepped in the room. We thought it was from the canalization system of the old building. The hygiene was also far from acceptable and the worst of all came when I tried to blow dry my hair after shower with the provided hair dryer on the wall. The smell was centuries old and of cigarettes. It was absolutely awful. ROOM NUMBER 434 Breakfast was nice, sadly when we checked out there was no one at the front desk who we could inform about the unpleasant stay.

Melo is the Best

Friendly staff, nice clean rooms and above all, the food at the restaurant was delicious.

The rooms were spacious

The air conditioning was not working properly and the staff didn’t inform us that we had to activate the card for electricity outside the room first, so we slept with the emergency light switch on for the whole night

Location was good and close to the motorway. It is better though to stay there on the way South, as when going North one has to go across country for about 20 km and the same the next day to get on the motorway. Great location for walking the dogs. Also we did not hear the motorway which helps with sleeping. Staff was excellent and super friendly. The food in the restaurant was good, my bean soup was absolutely delicious.

The welcome was rather weird. There was a friend of the hotel staff sitting in the lobby watching TV. She was very unpleasant and objecting to our arrival as we were disturbing her peace and her watching TV. She objected to our very well behaved dogs and to us, a elderly couple. She was verbally nasty. Not a great reception. At first we thought this place is really awful and made a mental note never to stay there again. We could not understand as the rest of the staff was really lovely and nothing could be too much. Then we found out she was not part of the staff. Why was she sitting in the lobby watching TV? The management should not allow this to happen as an experience like this puts clients off.

The hotel has a very good restaurant and gardens

The AC in the room was not working. The mattress was definately an old.one with the middle part too used and we could not sleep as it was too hot.

Nice restaurant. Convenient location for motorway travelling south. Spacious guest room.

Lovely owners were very caring and polite.

Nothing I can think off.