It was a bit complicated to navigate the wellness area.

The location, right in the city center, the cleaness of the room, the lovely new wellness center and the amazing breakfast. Also the free parking at the facility included.

Stayed in April 2024

The communication with staff was somehow difficult, because not all of them speak english, but that is expected. We had a small dispute with hotel buildings, as we were told our room is in a different hotel facility as the pool, sauna, restaurant and everything is, however the building was just the same hotel, just further down the corridor. Just a small missunderstanding.

Breakfast and dinner were amazing, a little pricy dinner, but that is expected in a high rated hotel like this. The location is awesome, practically in the center of Brixen, we had an amazing access to the center of the city, where we found amazing architecture and satisfying day walks.

Stayed in March 2024

The breakfast is very good

Stayed in March 2024

We happened to be there during the week of carnival. This there were many families with children. We thought we would avoid school holidays

Our room was spacious with a gorgeous mountain view.The hotel is well located to the inner old town

Stayed in February 2024

Some language difficulties as English not so widely used which meant we didn’t fully understand the spa facilities and what was available. The original pool on the ground floor was not used much but when we tried it we found out why - it was very cold! Lovely teapots at breakfast but, as usual, no boiling water! Unfortunately, neither was there a kettle in the room so another time (and we would certainly stay here again) we will take our own.

Friendly staff and wonderful meals - loved the buffet for evening meal and breakfast! The room was a good size, had a balcony and was very comfortable. Perfectly situated for the lovely town and other walks. Used car to go to slopes at Plose - good for early intermediates. Great addition was the very useful Brixen card. The latter was particularly useful as it gave the non-skier plenty to do - quite difficult to find a resort to suit both. Plose, although not extensive or linked, succeeds in offering a range of activities on the mountain other than skiing and the town and facilities are extensive.

Stayed in January 2024

We had dinner in the restaurant, not a lot of choices. Crowded.we need more English language channels for TV viewing.

Breakfast was excellent, lot of choices, staff very courteous & helpful

Stayed in October 2023

some rooms can be quite basic, others are excellent, depends on price - and a little luck

great Location, very central in Brixen Very friendly staff great Breakfast Buffett

Stayed in October 2023

everything

Stayed in September 2023

Excellenet breakfast

Stayed in September 2023

Rooms are very outdated. Our AC unit was very old and didn't work at all. The whole hotel could use some updates to make it a bit nicer.

Nice staff. Amazing location. Free luggage storage for up to a month.

Stayed in September 2023

Nice facilities and location

Stayed in August 2023

Nothing

Pools are great Good breakfast

Stayed in August 2023

The property truly is lovely. Fantastic location staff extremely efficient and helpful. Fantastic breakfast! Highly recommend.

Stayed in August 2023

The room phone is broken.

It takes less than 10 minutes to the bus terminal. It's convenient but quiet. The breakfast is amasing.

Stayed in July 2023

the view form the room was amazing

Stayed in July 2023

A bit old school rooms and the maze in multiple connected buldings

Amazing food & nice spa

Stayed in July 2023

As I was on my own I was sat on a table with a German family of three. They were very nice people but I did feel a bit embarrassed because I do not speak German and they did not speak English. I would have preferred a single table as I felt I was intruding on their space.. That was only a minor thing though.

The staff were friendly and helpful. Air conditioning great as weather was so hot . Room very quiet and black out curtains made it more comfortable to sleep in. Food was excellent.

Stayed in July 2023

Very nice hotel with very good rooms, excellent breakfast.

Stayed in July 2023

The AC wasn’t powerful enough and the room was quite warm.

Great location, kind and helpful staff.

Stayed in July 2023

The bathroom was a bit dated and tired but the room was very large and made up for this!

Breakfast was excellent and as were all of the Staff in all areas. The new pool facilities were also super and the location was perfect. Superb city views

Stayed in July 2023

Centrally located, Rooms are clean but maybe a little dated

Stayed in July 2023

Noise on the front road was intrusive in the mornings.

Finding the place was tricky (one-way systems etc.) but once checked in, the parking was as easy as could be. The pools were fine, but the navigation around the hotel was confusing. The Brixen card was very useful.

Stayed in June 2023

- Poor WiFi

- Good location in the historic center - On site parking at a reasonable cost - Room had nice furnished terrace - Resort amenities like swimming pools and workout rooms (unfortunately not there long enough to really use)

Stayed in June 2023

We appreciated the helpfulness of the staff and the convenient location. The spa and swimming pool were unanticipated treats. An excellent choice.

Stayed in June 2023