Reviews of Alpstay - Chalet Hotel Hartmann - Adults Only
Via Rezia 308, 39046 Ortisei, Italy

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLovely location just on the edge of Ortisei, with views over the town from the lounge and terrace. The interior is thoughtfully decorated and very relaxing. All the staff were friendly and helpful. Recommended, I now wish we'd booked another night.
n/a
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI loved that it was just out of town yet easy to walk to. A few different buses come by so you don't have to walk back up the hill after a big day hiking. The service at breakfast was great and the view from the balcony was so relaxing.
I hated that I had to leave.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewA scenic location with the facilities meeting our expectations. A wonderful breakfast each morning, and we enjoyed treats with a drink on the verandah each afternoon.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewHotel Hartmann was everything we had hoped for. The staff made our stay comfortable and relaxing. The room was clean, well equipped with anything we might needed and the view from our room was just spectacular (photos attached). The breakfast was great with a nice variety of hot and cold food and the sweets left during the day to take was really nice. The honesty bar was a great addition, being able to grab any drinks you want at any time and to just write down what you take. The location was also perfect, nice and quiet and was a short walk down into the main square and to the seceda cable car. We were also given a free bus pass to use during our stay to get around which was super helpful.
Absolutely nothing! We loved our stay.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewFantastic place, well equipped and loved room, spa and honesty bar
A little far out of town but found flat route on 2nd day!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIt was perfect certainly was a home away from home.
Nothing.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAmazing chalet just up the street from the main town area. The breakfast was amazing, the spa was beautiful and peaceful, and they had a full honor bar available with tons of drink options. Our room was gorgeous and so spacious, with views of the surrounding mountains. We only stayed 1 night, but wished we had longer there. Highly recommend.
Everything was great! It is up the hill from the main town area, but they give you a free bus pass, and it's really not far of a walk.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewA charming small hotel, about a 15-minute walk from the town center. The terrace and the happy-hour, with plenty of food options, were a pleasant surprise. The receptionist was exceptionally helpful, accommodating our request for a room with a walk-in shower and offering great recommendations for hikes and restaurants.
It would be nice if the hotel provided floor fans, as the room was warm. Keeping the windows open for fresh air let in traffic noise.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGreat design,beautiful.Staffs are very nice and very helpful.bus stop is only 70m, 15minutes walk to the town. Their spa is very good and comfort.
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe accomodation was great - beautiful views, the included breakfast was delicious and well-stocked, and the access to the sauna and steam room were also a massive bonus (especially during ski season!). The staff were incredibly helpful and friendly, and helped to arrange delivery of one of our forgotten items. It's located about a 15-20min walk from the centre of Ortisei, but we were given free bus passes to travel around the area (bus stop is opposite the accom), and parking was easy in Ortisei if we wanted to drive.
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe staff extremely professional and friendly. The sitting room and dining room stylishly decorated. Delicious and beautifully presented breakfast. Afternoon tea and coffee complimentary. Beautiful balcony for guests to share overlooking the valley
Our bedroom was small with very limited space for clothes and luggage. The bathroom needs some repair
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSpacious room, nice breakfast, comfortable common areas and fun self-service bar. Pretty great location with easy walk to chair lifts/gondolas to Alpe Di Suisi and Seceda. Hotel is also very close to the bus line and a free pass for our stay came in useful several times. We were very, very happy with our stay overall.
We were looking forward to some of the spa-like features (sauna). We found them in good working condition, but we didn't find any temperature controls or ways to turn the relaxation music off. It felt a bit 'gimmicky' compared to the other features of the hotel. Other Hotel Hartmanns offer a guest laundry. We would have wanted to book a hotel with one in the future after our multi-day hike before staying here.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThis place was amazing, the room was beautiful, the view was incredible and the facilities and wellness centre were a highlight. The reception staff was very very helpful in picking a dinner spot and explaining the area.
My only regret is we didn't stay longer
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewVery well managed and friendly. Free spa style dry and wet sauna is super relaxing. Delicious breakfast with many selections.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewBreakfast, decor, ambiance
There were no free tea and coffee facilities There was a charge of 3 Euros for a tea bag where you had to make your own tea . The cost wasn’t the issue, it was the principle Room was advertised as a mountain view which although technically correct, the view is a side of a hill
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewNice facilities. Friendly and helpful staffs. Exceptionally clean place. Nice location. Highly recommended.
The bed could use a little upgrade.