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Reviews of Hilton Sorrento Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via S. Antonio 13, 80067 Sorrento, Italy

#61 of 90 hotels in Sorrento

Guests' Choice

Review Score

Based on 327 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.6

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    Fantastic selection

    Stayed in August 2025

  • Reviewed: September 6, 2025

    10
    We will definitely stay on my return visit.
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The pillows were not comfortable for us.

    Walkable to all restaurants, port and shops. The cleaners all beautiful, hospitable. Buffet breakfast abundance.

    Stayed in September 2025

  • Reviewed: September 4, 2025

    10
    Exceptional
    • Couple
    • Superior King Room with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    Gap in food service times. Cold pool. Pillows too soft.

    All restaurants very good. Staff excellent. Excellent towels and wash cloths

    Stayed in September 2025

  • Reviewed: September 1, 2025

    10
    Absolutely fantastic!
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Beautiful hotel set in lovely grounds. Service was outstanding. Everyone was super friendly and accommodating. We were upgraded to a triple garden room on arrival and had a fantastic view over Sorrento.

    Stayed in August 2025

  • Reviewed: August 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Triple Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    If it possible to get 11 .... Everything ...just one word. Perfect .we will come back.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    10
    Beautiful hotel
    • Leisure trip
    • Couple
    • Superior King Room with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    The hill coming back from town!! Shuttle bus would have been appreciated.

    Pools, gym, comfy beds and excellent breakfast

    Stayed in August 2025

  • Reviewed: August 20, 2025

    10
    I had a contofortable stay thourouly enjoyed it
    • Leisure trip
    • Travelers with friends
    • Superior Triple Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Couldn’t fault it

    It was spacious and decorated so nicely it had good scenic views

    Stayed in August 2025

  • Reviewed: August 17, 2025

    10
    Our stay was absolutely fantastic, the staff was all so friendly and helpful, and the room was gigantic!
    • Leisure trip
    • Couple
    • Executive King Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    N/A

    The property was beautiful. It was a great location and the view was amazing.

    Stayed in August 2025

  • Reviewed: August 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive King Room with Sea View
    • Stayed 4 nights

    Very modern, tourist friendly, with excellent hospitality. Lovely evening entertainment with an amazing executive lounge area with free drinks available. The room was great, very spacious with a balcony with a sea view, and with plenty closet space.

    Stayed in July 2025

  • Reviewed: August 12, 2025

    10
    Outstanding
    • Leisure trip
    • Couple
    • Superior King Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Just outstanding in every way, the best hotel I’ve ever stayed in. Amazing location and views with a good sized room and lovely balcony, but the staff were the standout feature. Attentive, welcoming, very helpful and extremely competent!

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    The Hilton is an ideal getaway to spend time in Sorrento
    • Leisure trip
    • Couple
    • Superior King Room with Sea View
    • Stayed 8 nights
    • Submitted from a mobile device

    The hotel was large, had many amenities, great breakfast, lovely service and the rooms were spacious and beautiful

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    A 5star luxury stay in Sorrento!
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 8 nights
    • Submitted from a mobile device

    In a perfect world it would be a bit closer to city center, but it’s a 15-20 minute walk so not too bad

    The sort is absolutely amazing! Beautiful rooms with the best views of the sea & Mount Vesuvius! The breakfast buffet was wonderful, so many choices and everything delicious. The staff was amazing, very accommodating and helpful. Rooms were cleaned every day and fresh towels offered . We ate at most of the restaurants on property and all were good. The pools are terrific and our kids enjoyed the kids club.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Modern, clean, close to centre yet away from the busy centre, great breakfast, nice swimming pool, amazing view of Mount Vesuvius (booked room on 6th floor), infinite buffet to executive club lounge members ...

    Stayed in August 2025

  • Reviewed: August 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was very good

    Stayed in August 2025

  • Reviewed: July 28, 2025

    10
    Perfect pool day in between visiting Rome to Sorrento
    • Business trip
    • Family with young children
    • Triple Superior Garden view
    • Stayed 1 night

    N/A

    Great pool area with awesome views! Excellent sunsets, great breakfast buffet!

    Stayed in July 2025

  • Reviewed: July 28, 2025

    8.0
    The staff and hotel were all excellent with helpful knowledgeable informative
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool bar and swimming pool area closed to early in the evening.

    The location and staff and friendly atmosphere with good facilities

    Stayed in June 2025

  • Reviewed: July 28, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Triple Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The cleanliness was excellent, pools were fantastic.

    Stayed in July 2025

  • Reviewed: July 24, 2025

    10
    Beautiful and comfortable
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Swimming pools and outdoor terraces beds comfortable

    Clean and friendly staff vey helpful

    Stayed in July 2025

  • Reviewed: June 16, 2025

    10
    Loved it
    • Leisure trip
    • Family with young children
    • Twin Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Amazing location

    Stayed in May 2025

  • Reviewed: June 3, 2025

    10
    Great stay in a beautiful location. Hotel was perfect.
    • Leisure trip
    • Family with young children
    • King Room - Mobility Accessible
    • Stayed 5 nights

    Beaitiful hotel. Great location, easily walkable to Corso Italia. Good selection at breakfast with lovely dining area. Nice areas around the hotel to sit and outdoor areas clean and lovely views around pool. Definately reccommend this hotel. We were there as a family trip (3 rooms booked) for sons wedding and the hotel staff were marvellous. NIce gestures from hotel which were much appreciated.

    Stayed in May 2025

  • Reviewed: May 30, 2025

    10
    Amazing stay for our wedding
    • Group
    • Junior Suite with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    The location was fantastic, a short walk into Sorrento with plenty of shops and local conveniences on the way. The junior suite was a great size for us as we were staying for our wedding, the staff were so accommodating and made us feel truly special and welcomed on our big day. The pool area was fantastic and perfect for relaxing around when the weather was hot. Breakfast was amazing, so much choice and we loved the little touches like the local food options, piano player on the weekend and my daughter loved being brought ‘fairy biscuits’. I couldn’t fault the rooms of our wedding party too, they were all treated brilliantly and the hotel was spotless.

    Stayed in May 2025

  • Reviewed: May 13, 2025

    9.0
    In general good quality, but expensive.
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 3 nights

    Mainly price/quality relationship for the room (309), with sea-view indeed, but expensive for close to 600 €/night Location: our walks to the city-center were not very 'romantic'

    Lobby, Bar and Breakfast area

    Stayed in May 2025

  • Reviewed: May 7, 2025

    9.0
    Great modern hotel
    • Leisure trip
    • Couple
    • Superior King Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is located a bit further from the main square compared to some other options, and the uphill walk can be a bit challenging at the end of a busy day. A shuttle service to the main square would have been helpful—perhaps this is offered during busier seasons, as we visited in April. A couple of the on-site restaurants were closed due to the off-season, and the main restaurant, while convenient and nice, was quite expensive. Access to the indoor pool had to be requested, likely because the hotel was relatively quiet at the time.

    The staff were incredibly helpful and friendly throughout our stay. The rooms were clean and well-maintained, and we really appreciated the gluten-free options. After staying in several charming, traditional Italian hotels, it was a nice change to spend a few days in a more modern setting. The additional facilities like the tennis courts and gym were a great bonus. The outdoor pools looked amazing but it was too cold to brave (even for 2 Scot’s!). Complementary bottle of fizz and card was a lovely additional for our Honeymoon.

    Stayed in April 2025

  • Reviewed: April 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Paying for drinking water

    Quality of facilities, food, and views were stunning

    Stayed in April 2025

Showing 1 - 25

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