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  5. Reviews of Homelink Firenze - The Key

Reviews of Homelink Firenze - The Key

22 Via Cittadella, Santa Maria Novella, 50144 Florence, Italy

#700 of 719 B&Bs and inns in Florence

Guests' Choice

Review Score

Based on 32 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    6.8

  • Location

    7.8

  • Facilities

    6.1

  • Staff

    7.5

  • Value for money

    6.5

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: May 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When I arrive at late night, staff here is very supportive to wait us. We are allowed by her to enter the building. However, all lights are off and elevator didn't work so we had to claim 3 floors with luggage into the dark. Hard to open the door and find lobby light. We feel a bit scare since we feel no person inside building: (

    The shared bathroom is for 2 rooms only so it's convenient. Facicilties are ok.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    mattress, small bathroom, noisy water. not able to ask for extra pillow. No parking. old window shower very dangerous. shower floor very high, no handle to help to get out or in, floor very slippery.

    Near downtown

    Stayed in May 2024

  • Reviewed: March 31, 2024

    8.0
    Pleasant and comfy.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was comfortable and clean! The "tram" station was 4 minutes far and the train 12. Sofia was very helpful and with good suggestions. I recommend downloading WhatsApp because the communication was way easier. In general it was value for money.

    Stayed in March 2024

  • Reviewed: August 4, 2023

    8.0
    If you are looking for a cheap and nice room for 1-2 days this is perfect, I would ignore most of the reviews here since
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The water stream was awful, barely flowing but still manageable.

    Clean and looks quite nice. Very good value for money

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Mis noches en Florencia.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It could be better if there were dishes, forks and knifes.

    The room was really nice, the owner too and is near to center.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There's no A/C. The fan was not working untill I fixed it. Even then it was still rather warm.

    The bed was comfy. The instructions from staff were clear and useful. Good central location.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shared bathroom but it is what it is.

    Location was good- close to train. The room was what you paid for.

    Stayed in July 2023

  • Reviewed: April 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We spent there only one day. Nothing to dislike.

    The staff was really nice. The room was clean.

    Stayed in March 2023

  • Reviewed: October 16, 2022

    6.0
    Florence Accommodation
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Communal shared shower and toilet, I knew about it, but didn't appreciate its inconvenience, especially when toilet and shower drainage was blocked

    Bed was comfortable and clean

    Stayed in October 2022

  • Reviewed: October 14, 2022

    8.0
    would recommend looked like an appartment split into rooms but well done with good security
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    very freindly on remote check in but worked smoothly had no issues great room very comfortable bed and 10 mins walk from train station

    Stayed in October 2022

  • Reviewed: October 18, 2024

    5.0
    Apartment was okay but wouldn’t stay there again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing in the kitchen besides a fridge (no kettle, stove, microwave, cutlery etc). Wouldn’t recommend to stay here for more than a night. I feel like it is overpriced for what you get. If you do stay here, definitely book the room with the private bathroom like we did.

    Apartment is close to the train station which is what we needed as we had a very early train to catch the next day. Very comfortable bed. Host was super friendly and helpful.

    Stayed in October 2024

  • Reviewed: September 19, 2024

    3.0
    Would be hard to recommend this accommodation
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise from tram is very loud, girl in next room was loud to. Accommodation was to expensive for what it was. For the less money is very nice hotel in historic centre including the breakfast ( Borghese Palace Art hotel).

    Closeness to the public transport

    Stayed in September 2024

  • Reviewed: June 5, 2024

    9.0
    Efficient and comfortable
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Kettle to make tea would have been nice in the room

    Location and cleanliness

    Stayed in May 2024

  • Reviewed: April 9, 2024

    9.0
    Great location, convenient to the tram, easy walk to most places in the city. I'd stay here again!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 8 nights

    I wasn't sure how to go about swapping my towels out so I hung them on a chair in my room each night and reused them until I was able to see the housekeeper to swap them out. Not a big deal with the towel, but an extra washcloth would have been appreciated. My room listing said it had a full size bed and a twin bed. It only had a full size bed. It was a good size for me, but the extra room I expected would have been helpful when unpacking and packing. The bus stop is convenient, but the bus doesn't come on time or at all sometimes- take the tram or walk. Sometimes it is easier to walk and you get to enjoy more of the city that way too! I enjoyed my stay and would stay there again.

    The location is great- convenient to walk to the tram and the kebab place on the corner is yummy. I had a shared bathroom but it was kept clean and was convenient to use. The elevator worked fine once I learned to shimmy the key a bit. I loved being able to hear the tram and it was nice to have a window that opened so I could listen to the sounds in the city if I chose to or close it if I wanted to enjoy some solitude. I felt safe walking at night, even by myself. There is a refrigerator available for storing things if needed. I used the table in the common area several times for making travel plans and for sharing a meal with my son who is studying abroad in Florence. It's a quaint little place and I enjoyed my stay. The manager was quick to respond to messages. The keyless entry is nice- if you miss the code 3 times just wait, it will reset. Once you get the hang of things it's quite easy to navigate the doors, the lights and the elevator. The tram is easy to use and is always on time.

    Stayed in April 2024

  • Reviewed: November 4, 2023

    4.0
    Okay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom had hairs on the floor. The bathroom door handle broke while my girlfriend was showering and it injured her foot as she was getting out.

    The location

    Stayed in October 2023

  • Reviewed: October 3, 2023

    4.0
    Not as described in the advertisement
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is not made clear on the booking that the double room is with a shared bathroom. Check in was remote, quick response but not the most straightforward. Room was very hot and extremely noisy during the night with the tram. Room was not up to the level as shown in the photos. No headboard, extremely run down.

    Stayed in October 2023

  • Reviewed: August 14, 2023

    4.0
    Would not go again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were a lot of mosquitoes and bugs even though there was a charging bug defending device, we git bitten by a lot of them. There was also a heavy smell. the apartment was old and needs proper renovations. The shower stream was not properly installed since they divided the rooms of 1 apartment into 4 and added the toilet and shower externally. There wasn’t any kitchen or equipment other than a very small fridge.

    The host was very nice and suggested us near by places to eat and visit, and the location was great near the train station and public transport, there wasn’t any noise during our stay.

    Stayed in August 2023

  • Reviewed: July 15, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 7 nights

    The communication to the hosts was only via Whatsapp. The room wasn't clean at all.

    The location was superb

    Stayed in June 2023

  • Reviewed: June 25, 2023

    4.0
    Lovely host but not great conditions.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The bed was extremely uncomfortable, both me and my husband has a strong back pain and had to take ibuprofen. The lift didn't work downstairs, only upstairs, so every time you needed to walk up two floors to take the lift down and be able to use the lift at all. Shared bathroom is not ideal. We have stayed in Florence for 6 years twice a year on tradeshows and this is the worst value for money we have had for sure.

    The host was very friendly and helpful, flexible about check in time, the bathroom was clean

    Stayed in June 2023

  • Reviewed: June 10, 2023

    2.0
    If you can afford, stay somewhere else.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Administration for confirming booking was very poor. Phone number provided was not able to use in English. Made it very confusing and stressful. I wanted to cancel but policy wouldn't allow.

    It was clean. Located near railway.

    Stayed in June 2023

  • Reviewed: June 8, 2023

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    the price is very high for the location and the whole accommodation. considering that the bathroom is shared, there's no kitchen, my room was literally full of mosquitoes, i would have not expected more than 50 euros per night.

    the check-in was ok, ginevra was very kind and polite.

    Stayed in June 2023

  • Reviewed: October 22, 2022

    4.0
    disappointed with misleading information and cleanliness.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    shared accommodation not made clear on information about the room, shower tray 40 cm high, very dangerous for two 70 + year olds when trying to get out when the tray was wet ,the room was very dirty under and behind the bed, has never seen a vacuum and the walls were covered in dead bugs,the kitchen was locked we couldn't even make a cup of tea,its advertised as a b@b which it is not,it does not have a terrace only a small balcony,i was also concerned that there is no fire escape or fire extinguisher is this not a basic requirement when renting out a property.

    location was good.

    Stayed in October 2022

  • Reviewed: April 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: August 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in August 2023

Showing 1 - 25

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