The location is a little questionable, but that is not under the control of the hotel. If you take a taxi into the downtown areas, it is a well-worth it short ride.

The staff were exceptionally attentive and caring, even remembering my son’s name to greet him every time we saw someone. The hotel is beautiful, staying here was like traveling back in time to a vintage luxury. We were supplied robes and slippers, and they even supplied a children’s robe and teddy bear slippers for my son, which shows how caring the staff is. This was the best hospitality service we have received, and we have traveled the world! Also, the restaurant downstairs served some of the best food i’ve ever had, loved the tasting menu!

Stayed in August 2025

Nothing, absolutely fabulous hotel.

Wonderful small hotel with a very personal feel. Don’t think we have ever stayed anywhere with better service and staff. Room was great with very comfortable bed and great bathroom. Outstanding breakfast and we had a wonderful dinner in the restaurant.

Stayed in June 2025

Nothing

location,friendly service,immaculately maintained

Stayed in May 2025

The bathroom could have been better designed

Stayed in November 2024

Breakfast was great. Location across from park meant it was quiet.

Stayed in October 2024

Nothing

An outstanding stay at Hotel Regency! The staff truly went above and beyond, with personal touches throughout our visit that made all the difference. From the thoughtful snacks upon arrival to the water bottles when we checked out, they clearly took extra effort to ensure our comfort. The service was excellent across the board, with daily cleaning and a warm, welcoming atmosphere. They even remembered us and greeted us by name, which made it feel extra special. The breakfast was also a highlight—fresh and delicious! Highly recommend for a memorable stay in Florence!

Stayed in October 2024

Everything was great

Everything was great

Stayed in August 2024

Perfect rooms and staff.

The Hotel si beautiful, small but beautiful, great pozition, great and big rooms, great breakfast and staff are exceptionals. One word, perfect

Stayed in August 2024

Having to walk upstairs 3 floors to the room. I’m 77 years old and have some walking limitations. The other option with elevator only offered a Queen size bed and small room when we had requested 2 double beds, which they gave us on the room we occupied. But the stair walk was difficult.

Overall good.

Stayed in July 2024

Everything in Florence seems too expensive including hotels

Excellent and attentive staff

Stayed in June 2024

Nothing

The general attitude of all the staff who couldn't have been more friendly, professional or attentive. The location was perfect for us, just a few minutes walk away from all the attractions but far enough away to be peaceful. A really good breakfast was included.

Stayed in June 2024

The staff were attentive and professional especially Massimo and Alice. The hotel was a little dated but the quality of the food was very good and the location overlooking a park was a nice oasis of calm after a long day out and about.

Stayed in May 2024

The hotel is located in a beautiful and calm area of the city. Close enough to the cultural center (Duomo, Uffizi, etc) but far enough of the noise and hustle. The service was top. simply perfect. Staff are very friendly and helpful. The hotel itself is very elegant and charming.

Stayed in April 2024

Everything was great from the personalised service to breakfast and dinner too!

Stayed in April 2024

Room under the roof on 4th floor too warm

Intimate Quiet location Good quality bedding , bathroom facilities, breakfast and kind attentive staff

Stayed in April 2024

None.

The interior design was beautifully classic and charming. The staff were exceptional, all helpful and cheerful. The room was spectacular with 3 terraces letting in beautiful sun light through out the day. We received complimentary sweets upon check in and were upgraded to a higher category room. Such a nice touch from the hotel. Breakfast selection was healthy and exceptional.

Stayed in December 2023

problems with heat in both rooms; noise from local dog kept us annoyed until we changed rooms.

great staff, very decent breakfast, good location, but needed to walk a lot to get to main sites

Stayed in November 2023

Had issues with the plumbing when I stayed

Room, location and dimmer

Stayed in October 2023

Not enough English speaking tv channels or choice of movies.

The warm welcoming staff, cleanliness & comfortable spacious rooms.

Stayed in November 2023

Nothing really.

The location, the welcome, the food, the incredibly friendly and helpful staff. Nothing too much trouble.

Stayed in October 2023

Anything we needed was taken care of within seconds to a few minutes. Restaurant reservations are a particular strength. Just ask, the staff will deliver.

Stayed in October 2023

Beautiful property. Loved our room. Staff was wonderful!

Stayed in September 2023

The hotel staff are exceptional. We received a very friendly and competent greeting at the reception upon arrival. Everything was ready for us and the room was very comfortable. We dined at the hotel and were very happy with the professional/friendly service from the waiter. The breakfast buffet provides an extensive selection, but special requests can also be made.

Stayed in September 2023

Nothing at all

Excellent stay, friendly staff, amazing breakfast in a tranquil garden setting and easy walk to the centre of Florence

Stayed in August 2023