Reviews of Hotel Tocq 4 stars

The hotel is placed in very ideal location which gives the traveller easy access to notable places and general mobility

The bed was combination of single bed and it wasn't convenient,the room make over was not done properly.they didn't change the towels.the room had single bin and very limited stock of complementary tea coffee

Dog Friendly and friendly staff

Basic rooms. Clean. Helpful reception. Excellent breakfast.

Elevators were quirky. Buttons didn’t respond after card swipe. Happened several times.

This is my second time staying at this hotel. I was here last year at roughly the same time. However, I'm shocked by the change compared to the previous year. I rated the hotel full on Booking, where the cleanliness was excellent, the staff were excellent, and everything was wonderful. This year, the shock was the cleanliness of the rooms, unfortunately! Cleaning is not done properly, and free toiletries are not provided. Coffee capsules are not provided daily, nor are sugar. Towels are sometimes missing, and cotton and earbuds were only provided once. The shower corner is dirty, covered in dirt and mold due to not being cleaned properly! The bedsheet is torn. It's unbelievable that a place at this price would be this neglected. Unfortunately, the cleanliness level does not live up to a 4-star hotel! I emailed them during my stay, but never received a response! To say the least, the place needs a complete cleanliness re-evaluation.

I was very disappointed with my stay at this hotel and definitely would not recommend it. The rooms are extremely noisy, with loud music every night from a nearby disco and constant sounds from outside and neighboring rooms. For a 4-star hotel, the staff were shockingly rude and unprofessional, and customer service was very weak. Room service was slow and of poor quality. The location was also not good at all, which made the stay even worse. Cleanliness was acceptable, but the noise issues made it impossible to relax or rest properly. The only positive part of my experience was a receptionist named Tiziana — she was very nice, caring, and genuinely helpful. Unfortunately, the rest of the staff were the opposite. I even had an issue with breakfast: at check-in they told me my offer included breakfast, but after I ate they insisted it wasn’t included and tried to charge me for it. This kind of treatment is unacceptable. Overall, this hotel does not live up to its 4-star rating and I would not recommend staying here.

Clean, stylish and modern being very close to Milan Garibaldi railway station as well as Como Corso, a long pedestrian street full of shops, cafes and restaurants.

Heard some noise from neighbours who liked to shout in the night. Not really the hotel‘s fault but rather the other guests.

Great location - breakfast was usual continental fare,

Location is very close to the train station, but not noisy. Air conditioning was great, bed comfortable and the staff were hospitable

Food in breakfast , eggs, coffee, vegetables, need and upgrade!

Stayed for one night in a clean and spacious room, before awaking to a full, delicious breakfast, all in a very convenient location (5 min walk to Garibaldi). Had a wonderful experience, just as last time!

Nothign!

Great location. Close to Garibaldi station, restaurants and shops and an easy stroll to the Brera neighbourhood. The staff were friendly and let us have our room early, which was just what we needed after a long flight from Australia. The rooms are clean and modern, with great soundproofing windows. The AC was much needed! Breakfast was included with our stay, and they had a great selection to choose from. The waiter and waitress were so polite and very accommodating. We would definitely stay again if we come back to Milan.

Nothing.

The hotel was in a great location, close to train station and restaurants. We were able check-in early which was greatly appreciated after a long flight. The staff were extremely friendly and helpful. Breakfast was delicious with a good variety of food

Breakfast could have more variations

The breakfast was very good, the roome well appointed and laid out. The location was very convenient for the station which given our late arrival and early departure times was important

Slightly noisy in the early hous as it was next to a nightclub.