Nothing.

I liked the staff a lot.

Stayed in August 2025

Evr

Stayed in August 2025

Location, room, stuff

Stayed in August 2025

We had the best view of the fortress from our balcony and room! Spectacular!

Stayed in August 2025

No

Amazing view

Stayed in August 2025

We like everything!!!

Amazing experience since the beginning. We call the property and they were very kind and profesional while requesting some special requests. When we arrived, they treated us like royalty. The staff, the hotel ambiance, the room and food was absolutely wonderful. Conrado was our main point of contact and it was an honor to have known him. A true lord with exceptional customer service skills and human qualities.

Stayed in August 2025

Property was close to the castle, public swimming area, and even had its own area to sunbathe and swim. It is also very close to cafes, shops, and restaurants. The staff was incredibly helpful and professional. No extended parking nearby, but it’s really the location of this hotel that makes it easy to access and enjoy the sea.

Stayed in August 2025

Nothing

Excellent location and service

Stayed in July 2025

Great location right at the water. There’s an EV charging station less than 100m away.

Stayed in July 2025

A little “old fashioned”, in line with Italian standards.

Great location, in the heart of Rapallo. Close to all local attractions and facilities, directly on the sea.

Stayed in July 2025

Access to the town facilities

Extremely well located

Stayed in July 2025

The lift is slow

I liked the staff . Very friendly and welcoming. The location. Perfect. Best hotel location in Rapallo I liked the half board service … sitting on the table enjoying the evening meal in full absolute leisure. Me pressure by staff that they need the table. For me that was the best part of my stay and an luxury that wants me come back and enjoy the dinner again at this beautiful location

Stayed in July 2025

Very friendly staff, especially Liselotte when I checked in was very kind. They turned on the central air conditioning on request, which was nice. Loved the location right next to the small fortress and beach.

Stayed in June 2025

There was nothing we didn’t like.

Everything was wonderful. The location, the view, the staff and the coffee! We absolutely loved this Hotel and loved Rapallo. We wished we had have stayed longer.

Stayed in July 2025

The guy in the restaurant was a bit dry in his interactions with the clients. The hotel as a area to access the water with sun beads, but charge their own clients to have access to it, this should be include in the rate of the room

The room was clean and ample, very clean and comfortable.

Stayed in June 2025

The location was just by the water, close to absolutely everything. The staff were lovely, answered all my questions and were very helpful. I booked an ocean view room with a balcony, it was worth every penny. The room was clean and spacious, AC easy to control and the views immaculate. I can’t recommend this place enough!

Stayed in June 2025

The only downside is there is not a lot of parking and with the current roadworks it was not easy to find space near the hotel

The hotel is excellently located and surprisingly quiet. The restaurant and breakfast room have a lovely view over the bay. The breakfast and service were excellent

Stayed in June 2025

The property was super nice, good location. Amazing room, clean and spacious.

Stayed in June 2025

15 years,ago we stayed in this hotel. This time we came with our grandchildren.

Stayed in June 2025

Nothing…we would still like to be there!

Location..Location..Location ! It is in a beautiful position with great views of the bay, the marina, the town, a swimming beach at your doorstep and the Castle right in front of to you ! The room we had was well appointed with a very good, spacious bathroom and a view to the bay an marina. Having a safe in the room was greatly appreciated. The restaurants are very well located with good range on the menus and at reasonable prices.

Stayed in June 2025

very very friendly staff they are ready to help you and offer a coffee Even if you check out and is 5am in the morning. Room was clean and fresh everyday. Excelent location.

Stayed in June 2025

Wifi was quite poor and you needed to fill your personal data to open the network. I don’t understand this because you already have that info so just let the wifi run.

Location was great, staff was very friendly.

Stayed in June 2025

Nothing

Nice and clean, good location.

Stayed in May 2025

The bed very hard to sleep on . The room was hot & stuffy alot if the time . We asked for the air conditioner to be turned on but it didn’t ever happen . Our balcony door was open the whole time we were in our room , except for overnight. Would have been nice to have some glasses to drink out of instead of a mug or paper cup .

Position , views , we had a lovely large balcony with beautiful views . Hotel very central , convenient to most things .

Stayed in May 2025