We would have appreciated a more welcoming reception desk to help us with the things we needed. Some staff went out of their way to help while others seemed less accessible.

The location was very good between the town and the access to the mountains . Breakfast was very good and sitting outside was lovely. The evening bar staff were friendly and lovely.

Stayed in August 2025

Historic old building. The pool and garden were beautiful and the service at the pool was extraordinary. Hotel was close walking distance to restaurants.

Stayed in July 2025

Not relevant

Excellent service and room, good breakfast and parking lot in vicinity.

Stayed in August 2025

Reception staff weren't the most welcoming. They were professional.

Lovely hotel. Excellent facilties. Breakfast excellent with lots of choice. Room was large and always kept spotless. Great location for cable cars and access to other travel links. Would stay in this hotel if we visited this region again.

Stayed in August 2025

Location is great and they have secure parking either outside behind a gate or in the underground parking...perfect for motorcycles. Breakfast was more than plenty and the restaurant was very good.

Stayed in August 2025

Beautiful hotel, cordial staff, clean room, great facilities, relaxed atmosphere

Stayed in August 2025

Nothing - it was fantastic

Brilliant location, easy walk from train station, and also easy walk to the local restaurants of Bolzano. Lovely pool and outdoor area. Has the most amazing breakfast!! They also stored my bags for free while I went to the mountains for 5 days. Perfect base for exploring the Dolomites.

Stayed in July 2025

Spatious room, good location, excellent breakfast.

Stayed in August 2025

The bath / shower glass door arrangement is a real pain and we ended up with puddles of water twice during our stay

The pool area was very nice

Stayed in August 2025

Fantastic location - just a 10 min walk from old town. I enjoyed the garden and the pool and the breakfast was fantastic too! The staff was super friendly and helpful and special shout out to Serena at the bar/restaurant for providing outstanding service.

Stayed in August 2025

Nothing!

The hotel is in a perfect position and within easy walk to the train station, bus station, cablecar and all the restaurants and shops in Bolzano. I felt really safe as a solo female traveller, and the staff were extremely helpful. The breakfast was amazing with freshly cooked eggs and omelettes as well as every type of cereal, fruit, bread, cold meats, cheese and cakes. The pool area is very relaxing and beautifully maintained. I used the hotel as a base to go to and from a 4 day trek in the Dolomites and they stored my bags for free while I was trekking. It was lovely coming back to the hotel after the trek for some R&R! Can’t recommend this hotel more!

Stayed in August 2025

Bed and Breakfast, especially the latter. Fresh fruits, coffee is made by a staff, not from an automatic machine. Friendly and helpful staff.

Stayed in August 2025

The pool was wonderfully clean and such a nice peaceful hotel

Stayed in July 2025

Not a huge deal but one morning I never received my eggs ordered. The staff are very busy appearing, almost too much so I didn’t bother to bring it up.

Very close to train/bus/cable car. Updated clean room, good ac, great pool area to relax.

Stayed in July 2025

Location near the middle of town and lots of shopping. The pool and gardens were so nice to have in the middle of town. Breakfast was excellent with eggs cooked to order. Spacious room and bathroom. Air conditioning was important as it was very hot on arrival.

Stayed in July 2025

Nothing

Great location near cable car and handy to walk into town. Secure parking for motorcycle across the road.

Stayed in July 2025

It is time for an elevator upgrade.

The pool and the breakfast were very good! The room seemed to ba little bit old-fashioned, but it was very clean and well sized and the bed was very, very comfortable

Stayed in July 2025

Some staff were a bit dismissive.

Great breakfast. Good size bathroom and bed. Swimming pool though i didnt use it.

Stayed in July 2025

Parking not included, but nearby and not unreasonable in price.

I think the location was great. 8-10 min walk to the historic downtown and restaurants. Pool was great. Very quiet. Had AC. Front desk personnel very kind.

Stayed in June 2025

Construction works in front of the hotel.

Perfect breakfast, super pool in the garden.

Stayed in June 2025

Lovely hotel in a great location for old part of town and the gondola . Nice pool . And breakfast good

Stayed in June 2025

Breakfast on the patio were lovely. The pool is relaxing after a long day of walking in the heat.

Stayed in June 2025

Nil

Place had Great character

Stayed in June 2025

I thought I had reserved a "view". Not so!

Very clean. Great shower. Comfortable bed. Beautiful pool. Sauna on each floor. Outstanding restaurant! Terrific wines!

Stayed in June 2025