Reviews of Smart Hotel Central 4 stars
Via Napo Torriani 28, Stazione Centrale, 20124 Milan, Italy
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in June 2025
Verified reviewThe hotel has a good location, right next to the train station. The room was spacious, clean, and very quiet. The staff were friendly. I enjoyed my stay!
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI like it
Perfecto
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location, beautiful rooms
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything is perfect. Room is spacious, facilities are great. location can’t be better, Service at reception is warm and pleasant. I will choose this hotel for my next visit here.
None
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was perfectly located for the train station
If I was spending more time in Milan then I wouldn’t stay here only because it’s not as convenient to walk to the center of the city. There is the metro easily accessible which is good but not so much for walking
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location
There was so rumour coming from the street, I was thinking that it was soundproofing. I need to write text at my computer and the table was too high and not very comfortable. The personal at the reception was very friendly; my experience in the breakfast room was not so positive: the first day some bread was old, second day the eggs (omelettes) were not good, not fresh. The breakfast room seems to be very tasteless, without atmosphere...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBasic facillities were well equiped. Very quiet. Only 30 seconds walk to the entrance of subway. Only 3-5 minutes to the Central station. Mini bar.
No tissues. Only plastic cups. No el-kettle.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location, clean, friendly
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThe room big, and clean. Very close to centrale.
The breakfast can be improved
Dear Veronica, Thank you for your comments regarding your stay at the Smart Hotel Milano. It is always a pleasure to receive positive feedback. Hoping that we will have the chance to welcome you again soon. Kind Regards. The Management
Reviewed: 27 August 2025 · Stayed in May 2025
Verified reviewStaff, cleanliness, location.
The amenities in the bathroom.
Dear Sokol, Thank you for taking the time to tell us about your experience following your stay at the Smart Hotel Milano. It is always a pleasure to receive positive feedback. We hope to welcome you again soon. Kind Regards, The Management
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewPerfect location when you just have a quick transfer (I had one evening). I could quickly drop off my belongings and head out and in the morning it was a five minute walk back to the train station. The staff are lovely; there are lifts which can be a treat in Europe, and the facilities were very clean. The bed is also comfortable (not hard).
It has a bit of a seedy feel to the place. They have made it as nice as possible for the place. The view outside is just very old dirty buildings, although they of course can't help that. I only had an evening transit.
Dear Lita, Thank you for taking the time to leave your feedback following your stay at Smart Hotel Milano. Your opinion is important to improve our services. It will be a pleasure to welcome you again very soon. Kind Regards, The Management
Dear Lita, Thank you for taking the time to leave your feedback following your stay at Smart Hotel Milano. Your opinion is important to improve our services. It will be a pleasure to welcome you again very soon. Kind Regards, The Managem… Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation very near to train station, clean, good aircon.
Necessary to add slippers and in clean nice bathroom water stays after shower.
Dear Eduard, Thank you for taking the time to leave your feedback following your stay at Smart Hotel Milano. Your opinion is important to improve our services. It will be a pleasure to welcome you again very soon. Kind Regards, The Management
Dear Eduard, Thank you for taking the time to leave your feedback following your stay at Smart Hotel Milano. Your opinion is important to improve our services. It will be a pleasure to welcome you again very soon. Kind Regards, The Manag… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewHotel was very clean. Great shower. Staff were very friendly. Location was great.
Bed was way too soft, felt as though I had sunken into the mattress. Breakfast was the worst I’ve experienced in all the hotels I’ve stayed.
Dear Adrian, Thank you for taking the time to tell us about your experience following your stay at the Smart Hotel Milano. It is always a pleasure to receive positive feedback. We hope to welcome you again soon. Kind Regards, The Management
Dear Adrian, Thank you for taking the time to tell us about your experience following your stay at the Smart Hotel Milano. It is always a pleasure to receive positive feedback. We hope to welcome you again soon. Kind Regards, The Management… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewLocation, rooms
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified review