There was only one young lady manning the reception and bar upon arrival, so I had to wait until she'd finished serving drinks before she gave me the room key, then pointed up the stairs. The same for check-out, a young lady alone coping with breakfasts and reception. Also, after a walk, I returned to the hotel to have a drink in the lovely garden, to find that the bar had closed ( 9pm ) !

This 'quaint' hotel is situated just around the corner from the ' funicolare' at Borgo Alto, Certaldo. It really is a nice place, the room was cosy enough, no issues with facilities therein and the breakfast in the morning was good. THE best thing about the place ...... the garden, with a great panoramic view. Fantastic space.

Stayed in June 2025

No lift

Location

Stayed in June 2025

The bed was quite hard for our preference, but we know this is personal.

Absolute hidden gem, close to Florence in a beautiful town. I would advise contacting the property as you arrive, as it was not easy to reach via google maps and the host was very helpful in directing us on where to go to park our car. The room itself was very clean, had great character and was so quiet even though we were in the main part of the town. We took the funicular down to eat for the evening which was so close to the hotel and very convenient. The hotel bar had a jazz event which seemed popular. In the morning, breakfast was a simple spread but did the trick. Would certainly recommend.

Stayed in May 2025

No thermostat in our room for A/C adjustment.

Staff, beauty of the location, great food in restaurant.

Stayed in May 2025

Everything was nice and sweet, making you feel melt inside the overall old town atmosphere. Location just perfect

Stayed in April 2025

Outstanding location. Beautiful views.

Stayed in November 2024

bed was too hard and could feel the springs.

breakfast was perfect. staff amazing.stunning location. delicious meals

Stayed in November 2024

No problems.

The location of the hotel is excellent next to the funicular, with great views. Certaldo Alto is small, so it close to several good restaurants and bars. The staff were friendly and helpful. I had two excellent meals, dinner on the restaurant terrace (with a great view) and lunch in the garden. Breakfast was good. My room was clean and comfortable. The hotel is a short distance from the railway station.

Stayed in October 2024

Nothing

Excellent breakfast with high quality coffee, freshly made croissants etc Stunning location in the upper medieval part of the town.

Stayed in September 2024

Bedrooms are comfortable but a bit blah.

Beautiful building in a gorgeous old village. The courtyard is stunning. The restaurant was good.

Stayed in September 2024

The host Arthur was outstanding, kind and helpful and very interesting with his love of jazz. The hotel was wonderfully modernised while retaining it’s ancient charm. The location was superb: a short walk from the station to the funicular, up to the old town, turn right and you’re there. The restaurant was the best in Cetaldo.

Stayed in September 2024

Tell people about the funicular before they drag luggage up that hill!!

Beautiful setting and comfortable room. It's like stepping back in time.

Stayed in September 2024

Loved it all!

Gorgeous Hotel, wonderful staff and service...like a castle in the Tuscan Sky! ❤️ Be sure to take the lift up.

Stayed in September 2024

Only issue was arriving by car at night & our sat nav struggled to find the hotel which is in a restricted traffic zone. We just wanted to drop off our bags & then park in the car park nearby. Maybe some hints from the hotel for customers arriving by car would be helpful. Otherwise we really enjoyed our stay.

Beautiful building right next to the furnicular stop. Lovely courtyard area for breakfast, lunch or dinner. We had dinner & food & service were really good. Great view from terrace.

Stayed in July 2024

The best hotel I have stayed in old fashioned with all modern amenities

Exceptional location staff amazing

Stayed in June 2024

The staff were very pleasant and friendly. The food and service at the restaurant were 5star!

Stayed in June 2024

No lift to rooms upstairs

Location fantastic at the top of certaldo in nice quiet part, spacious rooms and a good breakfast. Just a lovely spot to get away from the tourist crowds and relax

Stayed in May 2024

Amazing vibe of the place! Everything is perfect. The accommodation is underrated. Really pleasant staying. Thank you very much!

Stayed in May 2024

The hotel has a fantastic location as part of a walled village at the top of a hill. The views from our room and from the patio where we had dinner and breakfast had exceptional views. Dinner at the hotel was delicious and reasonably priced. Our room was large, quiet and thoroughly modern. Staff was friendly and the manager was helpful and informative.

Stayed in May 2024

Got to see this beautiful hilltop town in the evening and early morning before the other Tourists showed up. Staff were wonderful. Room was spotless.... And a great breakfast to start the day. Can't recommend this place highly enough

Stayed in April 2024

Everything was great.

Excellent plentiful breakfast. Beautiful location. Simple comfortable rooms. Lovely restaurant with amazing terrace. Wonderfully helpful and friendly staff and lovely jazz playing in the background in the bar. I’d love to return some day.

Stayed in April 2024

Nothing for us. The rooms are on the first floor with no lift so might be a problem for some people.

Amazing location in the heart of Certaldo alta, next to the funicular. Stunning bluilding, quod with amazing view, restaurant with delicious food and terrace view. Spacious and clean room and bathroom. Alfred was a lovely host. Very helpful to rearrange the dates of our stay due to travel problems we had, and shared tips on the town and countryside walk. We had an amazing and relaxing time!

Stayed in April 2024

I had to be there during the low season so most of the restaurants and cafes in the village were closed unfortunately!

The hotel is historic but the rooms and bathrooms are renovated to high standards of comfort and were very clean. The hotel has the best terrace location to watch the sunset, and is right next to the funicular. Staff were super friendly and kind

Stayed in March 2024

N/a

Breakfast was good. Location was lovely. Room was very nice. Bed comfortable.

Stayed in September 2023