Reviews of B&B Il Giardino dei Poeti and Apartaments
Via del Bozzo 449/c, 55100 Lucca, Italy

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Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewNice garden and Livio was very polite and helpful.
The room has a heavy humidity smell, it’s not noise or heat insulated at all. There is a road, next to the property and the cars or even worse the motorcycles felt they were going thru the room. The breakfast is not something worth mentioning, it better if you go to any cafe and with 3/5 Euro you have a better one.
So Ciocoiu thanks for the compliments for me . I'm sorry for the humidity but you changed the mode from Air condition to dehumidifier , so that's why the smell was unplesent. That night there was i local food party ,so that's why you heard so many cars. The breakfast for what you paid(75 euros )for the 99% fo my clients is ok . Thanks Livio
So Ciocoiu thanks for the compliments for me . I'm sorry for the humidity but you changed the mode from Air condition to dehumidifier , so that's why the smell was unplesent. That night there was i local food party ,so that's w… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewLivio was a fantastic host - he offered to pick me up from the train station on arrival, and dropped me back there on my departure day. And was full of helpful information about where to go and what to see. Stefania (housekeeping) was lovely. Both of them were so hospitable, friendly, generous and great English (which made up for my poor Italian). The Garden was beautiful! Breakfast was easy - even treated to fresh croissants some mornings. Great location - close enough to the Walled City, but suburban enough that you feel like a local.
Slight walk (mostly on the road, not foot-pathed) to the closest grocery shop and bus stop, but nothing too strenuous.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewOne of the best places I have ever stayed! The owners are very warm and discreet and the breakfast was very hearty!
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewThe countryside was lovely to be away from the city.The man was very good with taking care of us and it was friendly atmosphere
Nothing
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewThe home was just as described, beautiful and very relaxing.The host was very attentive to our needs and we were very happy with our choice.
Reviewed: 4 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewReviewed: 2 August 2024 · Stayed in August 2024
Verified reviewEverything was great! Nice rooms, cold water in refrigerator, good breakfast, beautiful area and amazing owner.
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewThe exceptional friendliness of the proprietors and fantastic effort to make my stay comfortable.
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 July 2024 · Stayed in July 2024
Verified reviewClean, quiet and a fantastic host
Reviewed: 3 July 2024 · Stayed in July 2024
Verified reviewVery clean and quiet, the shutters are great because it blocks out the light and I had the best sleep. The bed was very comfortable and the linen was crisp and professionally laundered perfect. The breakfast was beautiful and including boiled eggs, juice, coffee or tea, pasteries , cereals and yogurt. There is a shared fridge in the dining area which I thought was great because I could keep my evening meal and fruits cold. There are an assortment of drinks and beer for sale at a very reasonable price if you fancy a cold drink after seeing all the amazing sites Lucca has to offer. There’s also an amazing garden to relax at the end of the day. The hosts could not do enough for me and provided me with many options of where to visit and how to get to and from the major attractions. Top marks from me. I will definitely return if ever I am back in Lucca
Nothing it was perfect
Reviewed: 28 June 2024 · Stayed in June 2024
Verified reviewThe host was super nice, very clean and has parking.
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewHost and his sister were very kind and helpful around the accommodation, food and giving tips for exploring Lucca and nearby area. Room was clean and tidy. I would most definitely recommend staying there.
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewSpacious apartment. Booked room but host upgraded us to an apartment at no extra cost.
Free parking good but it was a tight fit requiring good reverse driving skills.
Reviewed: 2 June 2024 · Stayed in May 2024
Verified reviewThe place is super close to the centre - we had a car and it took us 3 mins to drive to a parking spot right next to the city walls. Jessica was amazing! She was so lovely and welcoming when we arrived, she showed us all the places to see in Lucca, pointed out where to find free parking, and gave us good food recommendations too. In the morning we woke up a little bit late & forgot about the breakfast that is included, but Jessica was so kind and she gave us a wake up call and even put aside some breakfast for us even though we missed breakfast hours! She chatted to us the whole time we were eating & gave us a big warm hug as we were leaving. She truly made our stay feel special - we love her!
Nothing everything was amazing!
Reviewed: 17 May 2024 · Stayed in May 2024
Verified reviewEverything was perfect☺️
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewReviewed: 29 March 2024 · Stayed in March 2024
Verified reviewThe two owners (brother and sister) were great.
Friendly staff
Thank you Amir for the review!!But 7 is not a good score !!we did the best with you and your family . Wish you the best Livio
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewVery clean and tidy, staff was welcoming and helpful, breakfast was good.
The room was very small, the corner shower was extremely narrow making it impossible to shower without touching the curtain. The stairs leading up to the room are also narrow making it tricky for luggage to be taken up and down, this is a minor problem if your luggage is small.
Hello Erica , I’m sorry to see this 6 , You booked 2 rooms the cheapest with a breakfast in the town , you have too many luggage , This is not the way to travel changing B&B every day, is too much stress , but take a big house like a basement . I also helped you to carry up and down all the luggage receiving not even 1 euro tips when in your country you are pushed to leave 20% tips . Book a hotel with elevator not a B&B , now is a low season you will find a good rate .
Hello Erica , I’m sorry to see this 6 , You booked 2 rooms the cheapest with a breakfast in the town , you have too many luggage , This is not the way to travel changing B&B every day, is too much stress , but take a big house like a basem… Show more