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Reviews of Imperiale Palace Hotel 5 stars

Pagana 19, 16038 Santa Margherita Ligure, Italy

#7 of 25 hotels in Santa Margherita Ligure

Guests' Choice

Review score

Based on 263 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 27 August 2025

    10
    I would highly recommend this property to family and friends
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Too many steps 😁

    Everything, the facilities are just amazing

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Nice
    • Leisure trip
    • Couple
    • Double or Twin Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could be a bit more modern

    Old school

    Stayed in July 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is excellent. Breakfast was great!

    Stayed in July 2025

  • Reviewed: 6 August 2025

    10
    Would have never left if I could help it 10/10
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Nothing it was perfect

    Completely exceptional hotel

    Stayed in July 2025

  • Reviewed: 1 August 2025

    9.0
    Wonderful hotel. Would be perfect if the kitchen got same priority as the garden
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The kitchen way below what a hotel like should be able to offer. Breakfast better, but menu for both lunch and dinner need an upgrade. The bread is a warning that this is more hotel than restaurant.

    Great location and amazing view, garden and beach area

    Stayed in July 2025

  • Reviewed: 8 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We paid around €1,700 for two nights and were given a ground-floor room with a view of a wall. Absolutely no value for money. Because of that, we won’t be coming back.

    The hotel has a beautiful property and excellent restaurants.

    Stayed in June 2025

  • Reviewed: 8 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    We would have appreciated coffee making facilities in the room

    Insanely beautiful hotel and facilities. Excellent staff. Incredible breakfast, bar, and restaurant.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    staff below expectations for an epic hotel

    Stayed in June 2025

  • Reviewed: 25 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Sea View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Beautiful historic property with an amazing pool and swim area amongst the rocks. We loved it. Amazing buffet breakfast as well!

    Stayed in May 2025

  • Reviewed: 24 June 2025

    9.0
    Superb
    • Business trip
    • Group
    • Standard Double or Twin Room with Sea View
    • Stayed 2 nights

    WiFi not good around beach pool area , Drops out constantly.

    Opulent and beautiful building. Great staff , they work hard. Gardens are kept wonderful. Music on terrace fantastic with grand piano.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We really enjoyed our stay – the hotel is beautiful, the location is great, and the view is amazing! The only thing that could be improved is the furniture; it’s a bit outdated compared to the price point. A more modern or luxurious touch would make the experience even better.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    10
    Now our favourite hotel in Italy! We had a magical stay and staff went above and beyond to make us feel comfortable. Clo
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    A slight mix up with rooms but staff went above and beyond and we ended up extremely happy with our end result

    EVERYTHING!

    Stayed in June 2025

  • Reviewed: 26 May 2025

    10
    Beautiful hotel with character, service and views
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Wish our room had a balcony to enjoy the sea view - next time!

    Amazing breakfast, gorgeous beach club and very helpful staff

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Fairytale hotel. Forget White Lotus.
    • Leisure trip
    • Couple
    • Double or Twin Room - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    It’s a little out of town with a steep walk up. No taxis when we arrived at the train station, so be prepared to walk to the hotel up a fairly steep hill, it’s not far but taxing. Taxis were ridiculously priced and sparse , best options were buses and trains. A courtesy bus into town would have been fantastic, as pretty much all the restaurants are in town.

    The hotel is so beautiful. It’s like a fairytale. The staff were so friendly and helpful, shout out to Prim who looked after us with fabulous tables with views. Mark the hotel manager couldn’t do enough for us also. Dinner at the hotel restaurant was beautiful and well worth the money for a special occasion. Breakfast every morning was so beautiful and in a magnificent room. We loved every minute of our stay.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    Be back in future and experience more.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Cannot name anything I don’t like.

    It’s amazing experience stay in this with culture and history. Professional staff and services! I regret that did not have enough time to try all of the facilities like swimming pool and related. But visited hotel’s beach and pool, it’s a wonderful garden based with the vest view.

    Stayed in May 2025

  • Reviewed: 15 May 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing all was perfect

    Everything was perfect, the staff were exceptional, the hotel itself was truly amazing, the veiw from our room was one of the best we have ever stayed in, and dinner at the restaurant was exquisite. We would definitely return without hesitation.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    This is an absolute experience that you must try!
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    The hotel is absolutely stunning and the view is amazing! The staff are wonderful. We felt like royalty staying here.

    Stayed in May 2025

  • Reviewed: 15 October 2024

    10
    Magnificent place to stay.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We were caught at the beginning of a family buy out of the hotel so was hard for those of us not part of the event to use the facilities. Luckily only overlapping one day.

    Spectacular views and rooms. Restaurant was great. Staff was excellent.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    10
    Everything was superb
    • Leisure trip
    • Couple
    • Double or Twin Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Liked everything

    Beautiful hotel everything catered for. Staff were fantastic

    Stayed in October 2024

  • Reviewed: 2 October 2024

    9.0
    We loved it
    • Leisure trip
    • Family with young children
    • Junior Suite Ground Floor
    • Stayed 6 nights

    N/A

    Breakfast, "beach" and view, access to ferry/bus, location

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Location, parking, staff and cleanliness.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    10
    The most beautiful elegant hotel. Absolutely superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View and Balcony
    • Stayed 2 nights

    A beautiful, elegant hotel with stunning decor, lovely views and a superb beach club and pool area. The large gardens are lush and perfectly maintained. Breakfast was varied and fantastic. Our room was huge with a lovely big bathroom. The staff were very welcoming and very helpful. I'd highly recommend this hotel it really is exceptional.

    Stayed in September 2024

  • Reviewed: 28 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Hard beds

    The staff. So accommodating and sweet

    Stayed in September 2024

  • Reviewed: 25 September 2024

    10
    A dream hotel experience in a picturesque beach town in Italy
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints. A dedicated steamer in the room would have been great.

    A stunning property from beginning to end. Beautiful building, incredible grounds, comfortable room and wonderful staff. I wish we could have stayed longer.

    Stayed in September 2024

Showing 1 – 25

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