Reviews of Imperiale Palace Hotel 5 stars

Everything, the facilities are just amazing

Too many steps 😁

Old school

Rooms could be a bit more modern

The hotel itself is undeniably beautiful: elegant architecture, a great location, and breathtaking views. The atmosphere feels luxurious, and the main staff were friendly, smiling, and attentive. The rooms are spacious, bright, and tastefully decorated — with views you will definitely remember.

The selection was underwhelming — closer to a good four-star level than a true five-star luxury. There was no freshly made oatmeal, pancakes, waffles, or crepes, and the spread felt quite limited. For a hotel of this category, you expect more variety and finesse. It would have been nice to see something more creative and refined — a touch of culinary sophistication to match the five-star image. As it was, the breakfast felt too simple, too ordinary, and not in line with the overall promise of luxury. Housekeeping was overall neat and thorough, but we constantly ran into the same issue: only one hair conditioner and one body lotion for two guests. They weren’t replenished daily, and we had to call every time to ask. At a luxury hotel, this should never be the case — two guests means two full sets of amenities, minimum. And on arrival, we noticed something unacceptable: short black hairs on the shower floor. Clearly, the bathroom hadn’t been cleaned properly before check-in, which is unprofessional and not what you expect from a five-star property. The design looks nice, but comfort was lacking. There were no shelves in the shower to place shampoo or shower gel — I literally had to put products on the floor and bend down each time. The water pressure was also weak, which made the experience less pleasant. And surprisingly, there were no hooks to hang bathrobes — a small detail, but it makes a difference. There was no coffee machine in the room, which felt unusual — even many good four-star hotels now include this as a standard. The minibar was also quite limited in its selection. One day, while I was resting in the room, a hotel staff member delivering water simply unlocked the door and walked in without knocking or ringing. Even though the “Do Not Disturb” sign wasn’t on the door, this behavior is completely unprofessional. Guests’ privacy should always be respected — staff must knock and wait before entering under any circumstances.

Location is excellent. Breakfast was great!

Completely exceptional hotel

Nothing it was perfect

This Hotel is divine Facilities, Beach Club, Breakfast, location completely 5 stars 🌟

Great location and amazing view, garden and beach area

The kitchen way below what a hotel like should be able to offer. Breakfast better, but menu for both lunch and dinner need an upgrade. The bread is a warning that this is more hotel than restaurant.

The hotel has a beautiful property and excellent restaurants.

We paid around €1,700 for two nights and were given a ground-floor room with a view of a wall. Absolutely no value for money. Because of that, we won’t be coming back.

Insanely beautiful hotel and facilities. Excellent staff. Incredible breakfast, bar, and restaurant.

We would have appreciated coffee making facilities in the room

staff below expectations for an epic hotel

Beautiful historic property with an amazing pool and swim area amongst the rocks. We loved it. Amazing buffet breakfast as well!