Reviews of L'Iris B&B in Terrazza
24 Via Santa Gemma Galgani 24, 55100 Lucca, Italy

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewThis is a sweet little B&B, which is clean, well presented and good value for money. It was lovely being able to eat breakfast on the terrace area. The B&B is located fairly centrally and is a short walk away from a big choice of restaurants. I would recommend staying here if you are visiting Lucca.
Nothing.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe had a wonderful stay at this charming B&B in the center of Lucca. Our room was beautifully decorated, clean, and very comfortable. A big plus was the private parking. Highly recommended for anyone looking for a stylish and convenient place to stay in Lucca!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery clean and comfortable. The terrace was a welcome spot for relaxing. The location was perfect for sightseeing and getting to the railway station. The room was big and the bathroom lovely. It was generally very quiet. There was a good selection for breakfast.
The americano coffee was awful. The climb up the stairs with heavy luggage was tricky.
Reviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewLovely rooms ,great terrace,super breakfast & friendly helpful staff
All excellent
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation Outside space Size of room Air Con Great choice for breakfast
Nothing
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewIt was really well designed right in the middle of an artwork! Super clean and comfortable. A great view from the windows over the Tuscan countryside.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewPerfect location and very big
hairdryer was basic and ac only went to 22. thankfully it was not crazy hot so 22 was ok for stay
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewAmazing place and people 😁
Nothing
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewVery good location, spacious rooms, easy communication, lovely breakfast spot, ac.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewVery good location in the centro storico of Lucca. Breakfast on a very nice terrace
We didn’t like the foam mattress
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewwe arrived in rain and later than expected, good communication where key would be left for us to get in, we were only here for the night, but good base for what we wanted we were not having breakfast, but looked lovely as we were checking out.
We had the room was next to stairs so potentially could get unlucky with guest who come and go a lot as was very noticeable hearing people come and go. Lucky while we was there we only had twice. Knowing this though may mean you ask for a different room.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewExcellent location beautiful terrace comfortable bed’s excellent breakfast lovely hosts
Nothing
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewMy husband requires certain types of food for breakfast as he is celiac. The staff provided him with a very good variety of daily options, which was very impressive!
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewLocation - inside city walls but noise free. Easy access to all city locations
Breakfast fairly ordinary - we like good coffee but the coffees we got were pretty tasteless.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewSuperb breakfast. Very friendly staff. Room was great. Lovely terrace. Go to Betty Blue bar, just around the corner. Great vibe & free tapas, with your drink.
Better toiletries would have been nice...small sachets of shower gel were a little disappointing.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewNice porch, wonderful breakfast. First place we’ve stayed that had a shower mat. Convenient location for walking around.
Would have been nice to have a map with Lucca highlights.