Great location, place was very clean, easy self check in. Lovely to have freebies in the room like snacks and drinks in the mini fridge!

Stayed in August 2025

Lack of toilet paper - no need to come to room, leave enough for the number of people and the length of stay!

Location is fantastic. Easy to explore from.

Stayed in August 2025

Mattress hurt our backs, with or without the topper on (partner has spine problems so this often happens but younger people would probably not have this trouble!). Fridge wasn't very cold but then the weather was really hot haha

Incredible central location with ace views for people watching. Beautiful room and great size. Very clean and wonderful details included. A lift was a wonderful and rare thing to have in these buildings and very appreciated at our age!

Stayed in July 2025

I’m busy centre so rowdy groups were outside the property, but this is not the hotels fault! Also the safe didn’t work.

Really clean, really friendly and helpful staff! Comfortable rooms.

Stayed in August 2025

Nothing

Clean, spacious, free water and snacks, cleaned every day and contactless entry made for an easy arrival and exit

Stayed in August 2025

Location is great, the room was amazing, spacious, comfortable. Although no staff on site, communication with hosts and instructions to check in/ check out and store our bags were clear. Everything was perfect!

Stayed in July 2025

A little hard to find but once we did all directions were easy to follow.

Great location. Clean, safe and comfortable.

Stayed in July 2025

The single pillow.

very central, very quiet, good instructions on how to access. clean room.

Stayed in July 2025

Just amazing in every way, if we come back, it will be here 100%

Stayed in July 2025

Nothing

Clean, central, good AC

Stayed in July 2025

Nothing to say, it was perfect

The location was perfect, right in the centre but nice and quiet and very secure. Lovely big room with complimentary water and snacks. Exceptional

Stayed in July 2025

Spacious and modern. Very well located.

Stayed in July 2025

Both the cab and the airport service had a hard time finding the It’s Rooms Naples location. So we had to roll our bags up and down a steep cobblestone hill. Quite a feat in summer heat and busy streets. That’s more the taxis fault than it is the property. Perhaps others won’t have this problem!

Quiet, beautiful refuge in the bustling streets of Naples historic center. The room was very clean, which we loved. The air-conditioning was a dream in the sweltering Naples summertime. We were so cool, we used the duvet in the closet, which was wonderfully soft. One of the best parts was the property manager who was at our beck and call for every question and concern. We were so comfortable for our one night stay (to catch a plane at 6AM) that we ended up asking him for delivery options as we ayes to stay in. He was quick to reply. We so appreciated him! Thank you, Francesco!! Our stay was excellent!

Stayed in June 2025

the bed was great, but the mattress was a little hard for us, but that's a personal preference only, as I have had a hip replacement. I only mention it in case others are in a similar position.

Excellent location right in the heart of the City. Excellent size room and Bathroom, all super clean. Communicating with Francesco was amazingly easy and he was very helpful.

Stayed in June 2025

Nothing

Perfect location, charming room, lovely staff. Very quiet!

Stayed in June 2025

Great stay in the heart of the old streets of napoli

Stayed in June 2025

Taxis and Ubers can not come to the front of the building. They must do pick up a block or two away which is not convenient when arriving or departing with luggage and not at all great at 4:00am

Room size was great and bathroom was good

Stayed in May 2025

nothing

Great location and wonderful rooms

Stayed in June 2025

The area and Naples that we saw were awful. Dirty,dirty!!

I initially refused to get out of our transport van as the hotel is in a neighborhood that was Filthy & Scary. While the accommodations were fine, I would regretfully not recommend it to anyone. In addition, what we saw of Naples was horrific. So sorry.

Stayed in May 2025

Had a little trouble with the wifi connection in certain parts of the room but Francesco was attentive and worked to resolve quickly.

The location is great for those who want to be in the mix of historical center. Vibrant, active, and busy street life right around the corner. Loved the proximity to the various underground aqueducts/tours, shopping, food, tourist shops, and nightlife. Beds were very comfortable and rooms were good size. We liked the mini bar had complimentary items and good coffee. Communication with Francesco was excellent and prompt.

Stayed in May 2025

Nothing.

This is a beautiful property! I highly recommend a stay here. I arrived late and even though the check in instructions were clear and easy to follow, Francesco was waiting for me. The entire place was lovely with fun artwork. My room had everything I needed. Thy even left free snacks and drinks in the minibar! The location, in the historic center, was close to restaurants, shopping and the port. This was the last stay in 2 months of travel..I stayed in many nice hotels and B&Bs. This was the best! If you can get a room here, do it!

Stayed in May 2025

We loved everything about It’s Room. Friendly staff, clean and the location was perfect!

Stayed in May 2025

We’d have liked a more secure luggage store.

Lovely rooms and central location.

Stayed in May 2025

There is no such a thing!

Top apartment! Great location. All what you need in highest class accommodation! Like in a 5*hotel!

Stayed in April 2025