Opiniones del J & R Guest House

Good evening, thank you very much for sharing your thoughts about your stay. However, I would like to point out that some of the information you provided is not accurate. You contacted me two weeks before your stay to request separate beds, and even before your arrival you asked for a lot of information about the Cinque Terre, trains, places to visit, and more. From the very beginning, I was always available and respectful, providing all the help you needed. During the two weeks leading up to your stay and throughout your time here, you were in contact with me practically 24 hours a day. At the time of check-in, since you arrived at a time when I couldn’t be there in person due to personal reasons, I still provided you with all the detailed instructions for entering the property and remained available at any time, day or night. Furthermore, I would like to clarify that you requested extra services that are not part of what we offer and are not included in the booking, such as Netflix. This is clearly stated in the property description at the time of your reservation and payment. So I kindly invite you, for the future, to carefully read what is included in your booking and in the listing descriptions, and not to request extras and then present them as missing from your reservation. As the word itself says, extras are separate. Thank you again for your feedback, and I respect your opinion. Kind regards, Lina

Good evening, thank you very much for sharing your thoughts about your stay. However, I would like to point out that some of the information you provided is not accurate. You contacted me two weeks before your stay to request separate beds,… Mostrar más