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Reviews of Jb Relais Luxury

Via San Bartolomeo De' Vaccinari 19, Navona, 00186 Rome, Italy

#899 of 3,987 B&Bs and Inns in Rome

Guests' Choice

Review score

Based on 159 B&B reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 27 August 2025

    10
    Highly recommend- Staff extremely helpful / bed and pillow the best I’ve ever slept in. We loved our time as your gu
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    I liked everything about this property but if I had to make one suggestion it would be to ensure those coming in the dark are aware keypad is located beneath the illuminated residence keypad.

    Great location!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    The staff were amazing, the rooms were big. We had a wonderful stay.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were amazing, the rooms were big. We had a wonderful stay.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The single beds could be bigger

    Great location!!! It was very quiet and safe. The staff was lovely. I would definitely stay here again! Great value for money.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Stay Here. It's perfect.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    There was nothing to not like. Our stay was perfect.

    The place is spotlessly clean. The staff are wonderful and helpful. Beds are comfortable and the shower is AMAZING. Lift in the building which is a nice extra. Location is just right for Trastevere. I love this place.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing location. Within walking distance to all main attractions. Beds were comfortable.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Great location with really helpful and responsive staff and comfortable accommodation
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The property felt unique in the area, contemporary feel and great facilities

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Brilliant.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Everything was brilliant. Loved our stay here.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The mattress was a bit soft but that's a very personal preference.

    This hotel is situated in a small residential building right next to ponte Garibaldi, a very comfortable location to explore both the centro storico and Trastevere. The showers feel new and clean, and the bed large.

    Stayed in July 2025

  • Reviewed: 25 June 2025

    8.0
    Very comfortable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Tea and coffee making facilities could be better

    Location Service Lift / Elevator

    Stayed in June 2025

  • Reviewed: 2 June 2025

    8.0
    Great overall place to stay and lovely old lift
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    We were confused about the breakfast and if it was included. Tried ordering on the last day for 8am but nothing came to room and then we had to leave for flight.

    Lovely building in good location for getting to trastevere area as well as main tourist areas. Staff really helpful and room clean and modern. All drinks included

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are some normal city noise, if you are sensitive you may need an ear plug.

    Great Location walking distance to all good places. Lorenzo was available over the phone and in person during the day. He sent detailed instructions on how to check in.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Our top shower head didn't had much pressure and it also hasn't very hot, it just needs a little maintenance.

    Almost all the staff members we encountered were very nice overall. Very responsive, and though full. We didn't get their names but we're sure they will help you during your stay if necessary. The room was comfortable, the bed and pillows. The room gets a little hot in the evening but the air condition funcions very well if you can handle the low noise it makes. The location is good, but we found it to be a little further from the center than we thought, but still nice.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little worn and the shower was a bit dark

    The location was great, room was clean and the staff was very helpful.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Nice relais, very well located
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff can be a bit more friendly

    Great location

    Stayed in February 2025

  • Reviewed: 16 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Incredibly clean and quiet - we are a family and had 3 rooms next to each other and it worked really well.

    Stayed in April 2025

  • Reviewed: 29 March 2025

    10
    Great central location, fab facilities, I had a lovely stay and would recommend *****
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    My only top tip for improvement would be slightly more light in bathroom (bit darl, as if designed by a man!) and a mirror (ideally full length) with more light for make up. But otherwise all facilities were spot on, hairdryer by plug by mirror etc!

    So close to the bars and restaurants of Trastevere perfect location. Although not always open, reception staff are helpful. Nicola in particular was the heaven sent! So helpful, smiley and just a joy to deal with he helped me with directions back to airport and how to buy tickets. Nothing was too much trouble for him. Coffee machine was fab in the room, nice snacks and water all provided (even a fridge) It was really quiet at night.

    Stayed in March 2025

  • Reviewed: 21 March 2025

    9.0
    Great Location and Attentive Staff AGAIN!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights

    Cons: The room freshener smell is overpowering, especially in the reception area – please reduce its use here. The two chairs in each room are too low to use the shelf mounted on the wall (where they had the coffee/tea service, which we moved and used the shelf for our laptop computer). Management did bring “regular” chairs to each room after we requested them. Both beds and the pillows were hard. The lighting is good over the bed, but terrible over the shelf. During our second stay, they kindly placed a modern, LED, floor lamp over the shelf. There were no folding luggage racks in the rooms – until we asked during our second stay, and they brought two to our room (they should be in each room when guests arrive). There were no drawers in which to put clothes. The built-in closet’s clothing bar is quite high off the ground – my wife could not reach it to hang up clothes. Also, the two “hooks” in the bathroom were high on the wall (my wife could not reach the higher one). There were no instructions on how to use the coffee maker or TV (and no list of channels as well). Although the shower was large, the lighting was very dim (colored LED strips), the floor was slippery (we put a small towel down when taking showers), and there were no safety bars to hold on to.

    Pros: My wife and I stayed at JB Relais Luxury for one week in January 2025 (Room 304) and again for another week in February 2025 (Room 303) – the two largest rooms here. This lodging has an excellent location – close to bus/tram stops, the staff tries very hard to please their clientele, the rooms are very clean, virtually no street noise, with high ceilings, each had a huge shower, and free water bottles and coffee pods for the Nespresso machine were most welcome. Having a great espresso bar (Bar del Cappuccino – serving cappuccinos, pastries, sandwiches, etc.) and a Tigre grocery store nearby were big plusses also. The staff at JB Relais made every effort to make our stay as comfortable as possible!

    Stayed in February 2025

  • Reviewed: 20 March 2025

    9.0
    Great Location and Attentive Staff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights

    Cons: The room freshener smell is overpowering, especially in the reception area – please reduce its use here. The two chairs in each room are too low to use the shelf mounted on the wall (where they had the coffee/tea service, which we moved and used the shelf for our laptop computer). Management did bring “regular” chairs to each room after we requested them. Both beds and the pillows were hard. The lighting is good over the bed, but terrible over the shelf. During our second stay, they kindly placed a modern, LED, floor lamp over the shelf. There were no folding luggage racks in the rooms – until we asked during our second stay, and they brought two to our room (they should be in each room when guests arrive). There were no drawers in which to put clothes. The built-in closet’s clothing bar is quite high off the ground – my wife could not reach it to hang up clothes. Also, the two “hooks” in the bathroom were high on the wall (my wife could not reach the higher one). There were no instructions on how to use the coffee maker or TV (and no list of channels as well). Although the shower was large, the lighting was very dim (colored LED strips), the floor was slippery (we put a small towel down when taking showers), and there were no safety bars to hold on to.

    Pros: My wife and I stayed at JB Relais Luxury for one week in January 2025 (Room 304) and again for another week in February 2025 (Room 303) – the two largest rooms here. This lodging has an excellent location – close to bus/tram stops, the staff tries very hard to please their clientele, the rooms are very clean, virtually no street noise, with high ceilings, each had a huge shower, and free water bottles and coffee pods for the Nespresso machine were most welcome. Having a great espresso bar (Bar del Cappuccino – serving cappuccinos, pastries, sandwiches, etc.) and a Tigre grocery store nearby were big plusses also. The staff at JB Relais made every effort to make our stay as comfortable as possible!

    Stayed in January 2025

  • Reviewed: 30 January 2025

    9.0
    Very joyful, the location is a gem
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room we took had a quite small window

    Great location, with a mini market right in front, near buse stops, clean and the staff was very helpful.

    Stayed in December 2024

  • Reviewed: 15 December 2024

    9.0
    Nice location, easy to move around with the bus stop close by, good restaurants around. I recommend this hotel. Staff re
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    No shampoo, soap available

    Good location, nice staff happy to help you with your itinerary. Good restaurants around and supermarket next door.

    Stayed in December 2024

  • Reviewed: 29 November 2024

    9.0
    Great cozy hotel for romantic stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was good

    The room was very big and comfortable. Location was great near the Ghetto, easy instructions to enter with codes to the building and elevator to the 3rd floor. We arrived late night so room keys waited for us in the small Lobby. It is about 20 min walk from Colosseum, 10 min from Pantheon, buses to Vatican and termini just below.

    Stayed in November 2024

  • Reviewed: 22 November 2024

    9.0
    Comfortable, great staff, felt safe
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No shampoo/ conditioner provided

    Staff were incredible and prompt to respond to any queries, good location, felt safe as a solo female traveller, had elevator

    Stayed in October 2024

  • Reviewed: 12 October 2024

    9.0
    Convenience at great value
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Conveniently placed for exploring on foot in a safe and pleasant environment. Next to a bus stop if you prefer local transport but ideal if you don't mind walking , could reach most major attractions in between 15-30 minutes at a gentle pace. No nonsense simple luxury with all you need if you don't want a classic hotel. Easy access , great attention and service by Massimo.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    10
    A very luxurious room in a great location in the historical area of Rome.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    We had the address but the outside signage could have been clearer.

    We had a beautiful large king room with a seating area, coffee, bar fridge and a luxurious bathroom and shower.

    Stayed in October 2024

Showing 1 – 25

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