Reviews of Jb Relais Luxury
Via San Bartolomeo De' Vaccinari 19, Navona, 00186 Rome, Italy

Loading
Guests also reviewed these properties:
Ao Nam Mao, Thailand
Sendai, Japan
Roncade, Italy
Procchio, Italy
Istanbul, Turkey
Querétaro, Mexico
Batu, Indonesia
Osijek, Croatia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAmazing location, walking distance from all of the major attractions. The room was a great size, with the most comfortable bed! The staff was lovely, and very helpful. Easy check in instructions, and easy to find.
Nothing!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location!
I liked everything about this property but if I had to make one suggestion it would be to ensure those coming in the dark are aware keypad is located beneath the illuminated residence keypad.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe staff were amazing, the rooms were big. We had a wonderful stay.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat location!!! It was very quiet and safe. The staff was lovely. I would definitely stay here again! Great value for money.
The single beds could be bigger
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe place is spotlessly clean. The staff are wonderful and helpful. Beds are comfortable and the shower is AMAZING. Lift in the building which is a nice extra. Location is just right for Trastevere. I love this place.
There was nothing to not like. Our stay was perfect.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAmazing location. Within walking distance to all main attractions. Beds were comfortable.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewThe property felt unique in the area, contemporary feel and great facilities
Nothing
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewEverything was brilliant. Loved our stay here.
N/A
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThis hotel is situated in a small residential building right next to ponte Garibaldi, a very comfortable location to explore both the centro storico and Trastevere. The showers feel new and clean, and the bed large.
The mattress was a bit soft but that's a very personal preference.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewWe had a great stay at JB Relais Luxury in Rome. Communication with the staff was excellent, and the location of the apartment was perfect – close to everything. The check-in and check-out process was very easy, and we really appreciated the possibility to store our luggage. The staff also helped organize airport transfers both ways, which was very convenient. Highly recommended!
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation Service Lift / Elevator
Tea and coffee making facilities could be better
Dear Terry Thank you for your review and for being our guest. Thank you for appreciating our location in the heart of the historic center of Rome. The tea and coffee set is completely free and consists of a kettle, with free tea and biscuits and a Nespresso machine with free pods. Thanks again The Staff
Dear Terry Thank you for your review and for being our guest. Thank you for appreciating our location in the heart of the historic center of Rome. The tea and coffee set is completely free and consists of a kettle, with free tea and biscui… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewLovely building in good location for getting to trastevere area as well as main tourist areas. Staff really helpful and room clean and modern. All drinks included
We were confused about the breakfast and if it was included. Tried ordering on the last day for 8am but nothing came to room and then we had to leave for flight.
Dear Helen Thank you for being our guest and for the kind words about our location in the heart of the historic center of Rome, about the professionalism of our staff and the quality of our room. We confirm that breakfast was not included in your rate, even if in the room everything was free: Minibar - coffee with Nespresso machine, tea with kettle and biscuits. Thanks again The staff JB RELAIS LUXURY
Dear Helen Thank you for being our guest and for the kind words about our location in the heart of the historic center of Rome, about the professionalism of our staff and the quality of our room. We confirm that breakfast was not included i… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGreat Location walking distance to all good places. Lorenzo was available over the phone and in person during the day. He sent detailed instructions on how to check in.
There are some normal city noise, if you are sensitive you may need an ear plug.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewAlmost all the staff members we encountered were very nice overall. Very responsive, and though full. We didn't get their names but we're sure they will help you during your stay if necessary. The room was comfortable, the bed and pillows. The room gets a little hot in the evening but the air condition funcions very well if you can handle the low noise it makes. The location is good, but we found it to be a little further from the center than we thought, but still nice.
Our top shower head didn't had much pressure and it also hasn't very hot, it just needs a little maintenance.
Dear Mariana, We would like to thank you for your review, We are happy that our staff was to your liking, they are called Lorenzo and Nicola. We are happy that our beds were comfortable and also the good cooling of the room due to our air conditioning. Our structure is located in the heart of the historic center of Rome, It is a good 7 minutes walk from the Pantheon, 4 minutes walk from the Trastevere area while the Colosseum is 15 minutes walk from our structure. A warm thank you from all the staff JB RELAIS LUXURY
Dear Mariana, We would like to thank you for your review, We are happy that our staff was to your liking, they are called Lorenzo and Nicola. We are happy that our beds were comfortable and also the good cooling of the room due to our air c… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe location was great, room was clean and the staff was very helpful.
The room was a little worn and the shower was a bit dark
Reviewed: 4 May 2025 · Stayed in February 2025
Verified reviewGreat location
Staff can be a bit more friendly