Reviews of Hotel Kennedy

Hello, good evening, thank you for reviewing us! I prefer to write directly to customers when reviews are left because I personally manage the structure so the vote issued judges me in the first place as a person and the structure; the most important aspect of the reviews is to always write the truth, unfortunately the negative aspects indicated are not true since the breakfast is not included in the price so at the time of booking it is indicated in the rate if the breakfast is included or not, for this you paid for it, among other things discounted instead of 10 € but seven euros. If the reception had not been open 24 hours a day as indicated you would not have been able to talk to me upon arrival, a Self check-in was simply carried out as is the case in many structures around the world to simplify entry for customers and allow them to enter at any time; this is not to say that the staff is not present, in fact I have responded to all your requests both once you entered the structure and during the entire stay, being present or not at the hotel. The property is only a few minutes (five minutes) from the train that leads directly to the center; it was your choice to choose a beach further away from the structure; if you wanted to stay near the sea you would have had to choose another area not our neighborhood which is instead connected to the historic center that you did not want to visit. The elevator is approved for four people, so you will never find an elevator that allows you to get to the structure of four people including luggage, but always to elevators that allow entry to four people or even more people but without luggage, so it is normal to organize yourself by going up a little at a time by dividing us between luggage and people. The room you booked has well-detailed photos, even sizes, so this aspect as well as all the others indicated are well detailed on the booking platform; I invite you for this reason for a next time to read the details of the room well since what has been written does not reflect the truth; in the same way in fact you wrote that you have not found a balcony, also in this case the balcony is not present in the details of the booked room. The information that is written at the beginning of a page of a property concerns this but not specifically all the rooms for which the details of the room and the booked rates must be read at the time of booking. I am very sorry to read this review because I managed your stay with my heart and in the best way, providing for booking a taxi but above all to give you useful advice to move according to your needs and requests, so I would never have expected to receive such a low grade, not even enough. Really thank you same! Antonio~Hotel Kennedy

Hello, good evening, thank you for reviewing us! I prefer to write directly to customers when reviews are left because I personally manage the structure so the vote issued judges me in the first place as a person and the structure; the most… Show more

Dear Johan, It was a pleasure to welcome you to our structure and even more to assist you in the face of a problem; in fact, we think that the experience lived by customers is certainly the fundamental aspect of our work. We hope to be able to welcome you again as soon as possible, on the occasion of an upcoming stay in our city. Our best regards, Antonio-FOM

Dear Johan, It was a pleasure to welcome you to our structure and even more to assist you in the face of a problem; in fact, we think that the experience lived by customers is certainly the fundamental aspect of our work. We hope to be ab… Show more

Dear Joseph, Thanks for the review! We are sorry you had a little positive experience in our structure; for cleaning we assure you that every day our staff takes care of cleaning and sanitizing all the rooms (so it seems strange to us that there was a smell of cigarettes in the bathroom); unfortunately we have no way to make improvements for the building, but our goal is precisely to overcome the external appearances of the building and offer maximum On the neighborhood we would like to point out that it is an area where most of the events of our city take place, from concerts to fairs, to matches of the Napoli team, as we are located a few minutes from the Diego Armando Maradona stadium. In addition, there are many activities, such as bars, shops, restaurants, pubs, which is why we do not believe it is unsafe. We are sorry that you have been disturbed by other customers, but even in this case we assure you that our walls have been built so that there are no such problems. We therefore hope to be able to welcome you again to make you live a completely different experience from the one described in this review. Our best regards! Hotel Kennedy Antonio CRM

Dear Joseph, Thanks for the review! We are sorry you had a little positive experience in our structure; for cleaning we assure you that every day our staff takes care of cleaning and sanitizing all the rooms (so it seems strange to us tha… Show more