Reviews of L' Arca Residence

The views were amazing being up on the hill and we really enjoyed the little pool. The apartment was spacious, clean and modern, perfect for us and loads of outdoor terrace space with sun loungers. Though we didn’t meet any staff, the instructions on WhatsApp were easy to follow and they helped with ideas about the local area and any questions we had.

The drive up the hill might put some people off, we loved being up there for the views and it wasn’t too tricky once you get used to it. Could maybe do with a bit more crockery and glasses/mugs.

Internally the apartment was a good size and has been recently renovated. Great views over Cefalu. A good size terrace.

They are just missing a few bits - there is a new oven, but only one shelf and no oven trays, grill tray etc... As the property is being renovated, externally the part of the building we were in is unfinished (it is exposed blockwork). One of the sunbeds on the terrace is broken.

I didn't like anything! The property is with misleading discription, on top of the hill, nothing in the neighborhood. From outside looks completely disappointing. Never trust these people! Completely disappointing!

Everything has room for improvement! Attitude, charges, place, facility!!!! Complete disappointment. Someone was supposed to meet me an hand over the keys. After I arrived by car after 30 minutes absurd driving on top of the hil, and I contacted the host on WhatsApp, the host - so called Daniela refused to be there. Before giving me instructions for the keys, she insisted for prepayment and sent a link on WhatsApp. She charged me in advance! I asked her to come and open the door as there were animals in front and sent her couple of pictures. She refused to do that and never explained in written form which is the name/number of the apartment. After arguing, I was forced to contact booking and request a cancellation. She refused even a partial cancellation. And the very next day with her arrogance, she told booking that I am a no show. I wasn't a no show!!!!! I was there and I wasn't able to check in as the host wasn't there to meet and handle over the keys as promised. Extremely rude host and unacceptable behavior! Also, booking charged me again as a no show. I tried to reach out the host - still no apology, no refund!! The property is with misleading discription, on top of the hill, nothing in the neighborhood. From outside looks completely disappointing. Never trust these people! Completely disappointing! Neli

The property was nice. The views are incredible. The property has several different terraces to enjoy the views.

Guests definitely need a car. The property is remote on the side of a winding uphill road. We were able to get an uber ride to the property but tried for 2.5 hours to get one to pick us up, but no driver would pick up the request. After trying several times to get a ride we decided to walk. Not recommended, it is a very difficult walk.

The view.

Early check in was not possible, but we did a late reservation. City tax not included in the price, they want you to pay it trough an unknown link. It was also a bit cold.

We were so disappointed we did not stay at this accommodation

Just not for us .Bad location up a fairly steep, twisting narrow road. No meet and greet all conversation were via WhatsApp. Self check in, very poor parking place, off the side of the mountain on a small gravelled area, not secure. Room very dated, Area overcrowded and facilities poor.

Gorgeous view, great location.

The apartment inside was clean and tidy but the terrace outside was not. We couldn’t really use the pool either. We stayed just one night so all in all it was good.

The view!

Location and view are the best

Strictly 10am check out.

We really liked our stay. We arrived in one of the worst rain showers ever, and the water came down the hill in big rivers. We drove up the hill anyway and all was fine. The parking is actually after you pass the place. The place is one of the nicest we stayed at in Sicily! Great views, privat, quite, just perfect!

The room could have been cleaned a bit better.

The property was great and the host was also incredibly helpful and on hand with any questions. It’s an amazing spot high on a hill over looking Cefalu.

- We couldn’t check in at a place, even though it was clearly stated in the description and we wanted to avoid doing it online. - Sofa was not good as a sleeping option (so we actually have one single and one double bed) and blanket that covered it was not clean. - Shower drain was clogged. - We did want to use swimming pool, but it was not clean. - In the middle of the night we heard very loud and very strange noises coming from outside and we saw someone walking along our balcony.

The staff responded the message very fast. The instructions were sent in time and clear. The view from the deck is fantastic. The apartment has cookware and dinnerware. It is convenient for someone who wants to cook. The hot water and water pressure are good.

The room was not clean enough for us. There was a stain on sofa. All the towels are dark blue. The sheets are dark color as well. Dark color towels and sheets are designed to avoid customers to find dirty spots. We don’t like it. We also saw an insect on the countertop. While the location has a good view, it has its own drawbacks. The road to the apartment is very narrow and steep. The driving has a little challenge.

Amazing views, great location on the hill. Quite a steep hike but it's worth it.

Nothing.

Amazing view , property very nice and very clean , free parking place available for guests we very happy with stay definitely recommend

The room is very big and comfy, the view is amazing

The driving to The holiday house in the dark Can be very stressful