Reviews of L'ARCO ANTICO - Una Casa sul Mare
60 Via Porto, 70044 Polignano a Mare, Italy

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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBeautiful Accommodation in the heart of Polignano a Mare.The roof top terrace is a real bonus for catching the Sun.
Everything was perfect.
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe accommodations was as pictured and in a great and central location. We had quite a bit of luggage and host was incredibly helpful in helping us find transportation from the train station to our stay and was able to check in early. She was also very helpful with recommendations and suggestions for our stay. Would highly recommend and would stay again.
Dear Swati, I'm thrilled to hear that the apartment matched your expectations and that you enjoyed the central location. It was a pleasure to assist you with transportation and recommendations. Whenever possible, I always try to accommodate my guests’ requests, like in your case with the early check-in. I'd be delighted to welcome you again anytime! kind regards, Alda
Dear Swati, I'm thrilled to hear that the apartment matched your expectations and that you enjoyed the central location. It was a pleasure to assist you with transportation and recommendations. Whenever possible, I always try to accommo… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewWe had a lovely stay. Great room and location. Alda was very helpful either anything we needed.
Dear guests, Thank you so much for your kind words! I'm truly glad you enjoyed your stay, the room, and the location. It was a real pleasure to assist you and to have you here in Polignano, even for a short stay. You’ll always be very welcome back! Kind Regards, Alda
Dear guests, Thank you so much for your kind words! I'm truly glad you enjoyed your stay, the room, and the location. It was a real pleasure to assist you and to have you here in Polignano, even for a short stay. You’ll always be very w… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewAn excellently located location, in the old town, a few meters from the Santo Stefano viewpoint, clean, functional, a superb view from the terrace. It is a historic house, full of charm and a very kind host who told us everything we needed to know. All the small inconveniences below did not affect our comfort and vacation too much, overall it was good
The terrace was not covered, so we could only use it early in the morning and in the evening. I would recommend a roof on the structure to provide shade and a water vapor sprayer for cooling, because there are many hot days The room is not very large, but being in a historic house, it is normal Breakfast is provided at a terrace/patisserie in the area, located 300 meters away and is not too rich (a croissant + juice + coffee) One of the mornings it was provided to us at a terrace that opened too late for us. I think the host would be much more successful and it would be much more convenient for the guests if they arranged a mini breakfast up on the terrace, using the same system as the drinks service
Dear Guest, Thank you for your review. I’d like to take this opportunity to clarify a few points. On June 30th and July 1st, unfortunately, the strong Mistral wind made it unsafe to install the sunshades on the terrace, as a precaution for the safety of guests and pedestrians in the nearby alleys. We truly regret this, especially since the terrace is one of the most appreciated features of the property — spacious, panoramic, and quite rare in the historic center. The breakfast included in the rate is served at a renowned café in the historic center, just a four-minute walk from the property, and offers guests the possibility to choose from a selection of drinks and pastries. I noticed, however, that you ordered less than what was included. Finally, you initially welcomed the suggestion of an alternative café, which opens at 8:30 AM and is often appreciated by guests with slightly later departures. I truly hope to welcome you again in the future — with calmer weather, sunshine… and a toast at sunset on the terrace. Kind regards, Alda
Dear Guest, Thank you for your review. I’d like to take this opportunity to clarify a few points. On June 30th and July 1st, unfortunately, the strong Mistral wind made it unsafe to install the sunshades on the terrace, as a precaution for … Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLocation
Dear Daniele, thank you for staying in our facility and for appreciating the location and comfort. I would just like to point out that, although dogs are not allowed, we also kindly welcomed your poodle as an exception to the rules. We are pleased that your stay was pleasant, and we wish you the best for your future travels. Alda
Dear Daniele, thank you for staying in our facility and for appreciating the location and comfort. I would just like to point out that, although dogs are not allowed, we also kindly welcomed your poodle as an exception to the rules. We are … Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe location is fantastic. In the best part of town.
I loved it all.
Dear Federico, Thank you so much for your wonderful review and kind words, dear Federico! It means a lot to know that you appreciated the location, the atmosphere, and the care we dedicate to every guest. I’m happy you loved your stay. It would be a pleasure to welcome you back anytime! Kind regards, Alda
Dear Federico, Thank you so much for your wonderful review and kind words, dear Federico! It means a lot to know that you appreciated the location, the atmosphere, and the care we dedicate to every guest. I’m happy you loved your stay. It w… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewGreat spot in the middle of everything Very authentic and sweet
We were fine with the narrow stairs but maybe tricky for some
Thank you so much for your kind words, Marise We’re happy you enjoyed the authentic charm of the apartment and the central location. As noted in our listing, the staircase is part of the original structure, and we’re glad it worked well for you. Hope to see you again in Polignano! Alda
Thank you so much for your kind words, Marise We’re happy you enjoyed the authentic charm of the apartment and the central location. As noted in our listing, the staircase is part of the original structure, and we’re glad it worked well for… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewA little to noise from outdoor
Good evening Bledar, thank you so much for your kind rating and for choosing our guesthouse! We’re glad you enjoyed your stay in the heart of Polignano, even on a midweek evening when many visitors were already in town. We hope to welcome you again soon, hopefully with sunnier skies! Kind regards, Alda
Good evening Bledar, thank you so much for your kind rating and for choosing our guesthouse! We’re glad you enjoyed your stay in the heart of Polignano, even on a midweek evening when many visitors were already in town. We hope to welcome y… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewAlda is a great host. Extremely helpful and polite. She ensured that we were take care of even for food outside of the accommodation. Highly recommend.
Thank you so much for your beautiful review! I’m delighted you felt well looked after. It was a pleasure having you as guests, and I hope to welcome you back again soon! My best regards, Alda
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewBed is super comfortable we woke at 9am and couldn’t believe the time! Love the rooftop sun beds Great location - amazing Alda thinks of everything, even gave us an Easter gift and told us about the things to see here Great recommendations It is a little noisy but alda has that under control for nighttime with door to cover windows inside and outside for noise control and as it’s an caring building super thick’s walls are very soundproof Alda even asked us for extra towels etc and helped us changed our booking to stay an extra night
Nothing really
Hello Ashleigh, thank you so much for your wonderful review! It was a pleasure having you as our guests. I'm so happy to hear you enjoyed the rooftop and the location and that you found the bed comfortable! It means a lot to me that you appreciated the little details and the Easter gift. I'm also glad we could help make your stay even better. And I was thrilled you decided to stay an extra night! You are always welcome here, and I hope to see you again soon for another lovely stay! Alda
Hello Ashleigh, thank you so much for your wonderful review! It was a pleasure having you as our guests. I'm so happy to hear you enjoyed the rooftop and the location and that you found the bed comfortable! It means a lot to me that you… Show more
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewStaff was super friendly, communicative and helpful. She even helped us with restaurant reservations. The location is unbeatable. The room was very cute, clean, nice bathroom, soft towels...
The room was a little small
Hello Andrea, thank you so much for your beautiful review. It was a pleasure to welcome you to our guest house, and we are delighted that you have appreciated the care we put into making our guests' stay unique. Looking Forward to hosting you again, my best regards, Alda
Hello Andrea, thank you so much for your beautiful review. It was a pleasure to welcome you to our guest house, and we are delighted that you have appreciated the care we put into making our guests' stay unique. Looking Forward to hosti… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewIt was great, we had a lovely time. The room is clean, cosy, it has a lot of character as the house was built around the 14th century and the owners have preserved the character of the building. Comfortable bed, great terrace and view. Location is perfect, everything is close-by. The host is such a sweetheart, lovely woman. We would stay there again!
Thank you so much for your wonderful review! We're delighted you enjoyed your stay, the house's character and the room's comfort. It was a pleasure hosting you, and we truly appreciate your kind words. We would love to welcome you again anytime! Alda
Thank you so much for your wonderful review! We're delighted you enjoyed your stay, the house's character and the room's comfort. It was a pleasure hosting you, and we truly appreciate your kind words. We would love to welcome y… Show more
Reviewed: 4 November 2024 · Stayed in October 2024
Verified reviewExceptional tiny property, very well maintained by a very professional hospitable and warm-hearted host who must be really proud of her place! Special thanks for a so cozy roof top terrace facing the sea which is literally in 10 steps from the door.
Hello Anton, thank you so much for your kind words! We're delighted you enjoyed your stay and the rooftop terrace. It was a pleasure hosting you, and we hope to welcome you again soon! Alda
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewThere was no breakfast included.
Hello Tracy, thank you so much for your review. As clearly stated, you can always choose to book our rooms breakfast included, or not. So, maybe there was a misunderstanding when you completed your reservation. Kind regards, Alda
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewLovely quirky accommodation in the heart of the old town. Rooftop terrace is a great for relaxing and enjoying the sun. Loved the honesty bar! Very friendly and helpful host - made us feel so welcome.
Hello Kenneth, thank you so much for your beautiful review. It was a pleasure to welcome you at our guest house, and I’m pleased You appreciated our new bar service on the rooftop, just in front of the ocean and less than 1 minute away from the famous balconade of Saint Stephan. I am delighted to have met your expectations and hope to welcome you again soon. Alda
Hello Kenneth, thank you so much for your beautiful review. It was a pleasure to welcome you at our guest house, and I’m pleased You appreciated our new bar service on the rooftop, just in front of the ocean and less than 1 minute away from… Show more
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewAmazing location, terrace with nice view and the best is the host all the time she help us
Hello Hector, thank you so much for Your beautiful review. I am delighted to have met your expectations and hope to welcome you again soon. Bye Bye, Alda
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewOwner is super helpful and nice person Room is very very small
Hello Tamara, thank you for Your review. The dimensions of the room you booked are widely indicated on the Booking.com announcement. It was a pleasure to welcome You, kind regards, Alda
Reviewed: 15 September 2024 · Stayed in September 2024
Verified review- Shared rooftop terrace is lovely. - The host was very helpful, she met us at the paid off-site car-parking which she arranged and showed us to the room. She also tried to fix the issues we raised. - The location is in the old town which was a nice surrounding but was also a downside given the nature of the room.
- Not clear from the listing or the photos that the room is a small room on the ground floor and directly on the street in a busy area with high foot traffic. - No windows - The only natural light is from a door that opens out to the street which means that it is not usable in practice. - The air conditioning unit is an older fan-style unit (not ducted outside) which is noisy and is not sufficient in the summer heat. We asked the host to look at the AC at which point we were given a second key card to leave it on throughout the day but the difference this made was minimal.
Hello Annabel, thank you, but sorry, I don't understand... You wrote to me and told me on the phone and in person that you would have to check out early for work reasons, but you never highlighted such serious complaints about the room that would require you to leave. I started my business only 3 years ago, so the air conditioning system is definitely modern and not just a simple old fan-style unit; The air conditioner was working perfectly, and it is possible that, on those days with external temperatures of about 40°C, the airflow from the air conditioner, set to the maximum, would be annoyingly audible in the silence of the night. In fact, following the advice of the technician I promptly contacted, even though he was on vacation, to address this understandable discomfort, I suggested that you leave the air conditioner on all day, even in your absence, so that for the night, it would be enough to keep the airflow to a minimum. Regarding the characteristics of the room not widely mentioned, I inform you as follows: If you had carefully read the descriptions on Booking.com, you would have seen that the room size and its location on the ground floor are rigidly indicated. It is obvious that if you choose a guesthouse in the heart of the historic center of Polignano a Mare, the area will be busy. The room has sound-absorbing curtains on a large door window overlooking the alley, and it is not true that no light passes through, because it certainly does. I am deeply astonished because we said goodbye with the utmost politeness, and again assured me that you had to leave early for your job. The least I could do was partially refund the parking fee, even though it was already booked for the entire period you requested. Kind regards, Alda
Hello Annabel, thank you, but sorry, I don't understand... You wrote to me and told me on the phone and in person that you would have to check out early for work reasons, but you never highlighted such serious complaints about the room… Show more
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in July 2024
Verified reviewClose to the beautiful heart of Polignano and good space for a family of four. I loved the quality of the accommodation and rooftop balcony was a great way to get fresh air and sunshine and look down below on people walking past!
Nothing not to enjoy!
Hello Chris, thank You for your wonderful review! I'm so glad you enjoyed the location, the quality of the accommodation, and the rooftop balcony. It's indeed a great spot to relax and take in the atmosphere of Polignano! Hope to host you again soon, Alda
Hello Chris, thank You for your wonderful review! I'm so glad you enjoyed the location, the quality of the accommodation, and the rooftop balcony. It's indeed a great spot to relax and take in the atmosphere of Polignano! Hope to ho… Show more
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewN/A
Hello Magdalena, thank You so much! I'm thrilled you enjoyed your stay at L'ARCO ANTICO. It was a pleasure hosting you, and I look forward to welcoming you back soon, Alda