Rather small room with less light

Very friendly stuff, super clean, nice garden

Stayed in December 2024

Breakfast

Location, views, staff

Stayed in August 2024

We stayed in early May and it was very quiet - it felt as if the hotel wasn't fully open although we were not the only guests. A quiet hotel would usually feel more of a luxury to us, but we felt as if we were intruding and not a priority to the staff.

This hotel is in a stunning location with amazing views of Etna. The hotel is also impressive in terms of design features and well laid out grounds. Dinner in the restaurant was of a high standard, featuring many dishes with the local speciality, pistachios.

Stayed in May 2024

Breakfast was inconsistent. Not an adequate selection available every day but when available the selection was good. The waiter was very helpful, polite and tried hard to service the guests and responded to all our requests but he needs more help. A few details in the room would go a long way to make this venue exceptional such as a luggage rack to help guests unpack, a soap dish or change to liquid soap, a larger waste bin with a liner bag, and better quality towels.

Stunning location, well-kept grounds and very peaceful. A beautiful building with modern architecture and beautifully finished, minimalist interior. Staff were very polite and helpful. Good size room and a comfortable bed, modern spacious bathroom and shower. Clean and well-kept.

Stayed in May 2023

we got the information after the booking that there is an event with music one night of our stay and we might hear it a bit. well it was 4 hours 11pm to 3am very loud and impossoble to sleep. better dont offer rooms these nights or offer at least the option to cancel again.

good place with good view of the etna. hotel clean with friendly stuff.

Stayed in February 2023

Sometimes less design and more "practical" is key in a hotel room for the guests to feel comfortable (for example lights, bed side table, luggage racks). Continental breakfast was not worth the extra money, and the restaurant (dinner) was below expectation, except for the wine. Could be because it was the low season (between Christmas and New Year's Eve)? Cold floors for winter nights.

The view of Mount Etna from the large meeting room (a floor up) was stunning. The proximity to Bronte and the pistachio farms made it easy to go for the fantastic tour in the old-magic property with Stavo and Miriam. The sauna in our room was relaxing while coming back from a long tour. Easy access to the room. Helpful and kind staff.

Stayed in December 2022

N/A

Everything. This is such a place I would like to stay for a relaxing holiday. zero to complain.

Stayed in July 2025

shower floor was slippery, other than that cant complain about literally anything. the rest is simply out of a postcard

amazing views, great food, beautiful location

Stayed in April 2025

View of Mt Etna

Stayed in September 2024

My recent stay at this hotel was overshadowed by a noticeable emphasis on money. Initially, we were led to believe that breakfast was not included. Upon verification on Booking.com, it was then clarified that it was a mistake. They asked us to choose between an Italian or English breakfast. We opted for the English breakfast, which, unfortunately, included only scrambled eggs, and we ended up paying extra for it per room. The room I booked was supposed to be superior, but the pictures shown on Booking.com did not match the actual room. Furthermore, during our dining experience, we were surprised to find charges for complimentary snacks and nuts included in the aperitif on the bill. It felt as though every aspect of our stay was focused on extra fees and payments

Stayed in December 2023

I have nothing in the way of suggestions for improving the property.

The hotel was full service with a restaurant (important because the hotel is located in the countryside) , elevator and parking on site. The hotel is located in the heart of Sicily's pistachio country and many menu items feature pistachio in very creative ways. Located on the western edge of the Mount Etna National Park, the volcano looms, in the distance, as is visible from the hotel.

Stayed in October 2023

Good. The situation opposite Etna in a beautiful rural setting is unique.

Stayed in July 2023

Extremely loud music and voice of the DJ motivating a party crowd could be heard in the rooms until the morning hours. Even the little table next to the bed shaked to the lower frequencies of the music. Several complaints during the night to the reception desk did not help, the morning after only a ridiculously small discount was offered. Had to agree to pay approx. 2/3 of the room rate because we had to proceed with our journey in order to reach our flight and unfortunately did not have the time for hours of discussions. Hotel manager could not be reached at time of checkout and reception staff was not able to make feasible decisions on a proper compensation for a night with almost no sleep. Rechecking the reviews on Booking this seems to be standard procedure at this hotel, renting the rooms for parties, not informing overnight staying guests ahead of their arrival of the inconveniences to be expected.

Nicely designed hotel with a view of the volcano.

Stayed in May 2023

worse experience ever. had to find another hotel at midnight as there was a wedding/party taking place at the hotel which they said they forgot to inform us about. it was so loud and it was intended to carry on for most of the night!! solution offered by the hotel was to give us 30% discount on our stay - ridiculous to say the least!!

NOtHING

Stayed in April 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in September 2022