Reviews of B&B La Terrazza

Balcony

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Good 👍 Great

All Good

The "hotel" is located not far from the city center.

This is not a hotel in the classical sense. You need a lot of codes to reach your room. There is nobody at the reception to wait for you ! I received a message on WhatsApp in the last day about how to reach the "hotel" and how to enter the room. After a long trip with the car, I had to go to a different hotel to get more information from some people. I think that Booking.com should provide more information about this "hotel". If I knew all these things before I would not have select such a "hotel".

The b&b is located 2min walk to the bus station which made it easy to travel to airport as there are direct bus every hour. The room was spacious unfortunately the toilet seat was broken🤣 breakfast available too.

Was hard to find at 1st as located between kebab shops and has a buzzer system. We arrived early and had to contact and wait the guy was across road at another hotel. He was very quick and pleasant

The location was superb for the train station. It was a short walk to restaurants and the old town. The room was very basic, but the bed was comfortable and we slept really well. Prior to our arrival we received full, easy instructions on how to gain entry to the property and our room. The breakfast was simple but suited us perfectly. The member of staff was friendly and helpful. It was a great little stop on our way through to Bergomo.

The room was dated and tired looking, but clean. It wasn't as good value for money as other places we stayed on our trip. We chose it for it's location and it worked well.

Very accomodating host

The doors and walls are incredibly thin, so both nights I stayed there I was woken up very early by people in the hallway going to breakfast, just talking or even shouting. This obviously has nothing to do with the room itself, which was adequate. Apart from the terrible sleep, the staff were very nice and helpful. Everything else I found to be pleasant

After finding the property and fighting with all those automatic locks, the room was pleasant, divided in two levels, the bathroom was nice. We found a parking in the garage nearby (10 EUR/night). The neighbourhood could be better, but just a 10 min walk away was beautiful Brescia

The property did not respond to messages before we arrived (we asked about the check in and parking). All we received were few messages on whatsapp on the day of our arrival. Also, what I did not like was that they demanded that I send the documents picture via whatsapp. As for the room, there was no duvet on the beds, just a blanket (but that is typically italian).

I booked this accommodation on 01/19/2025 for two nights, upon arrival I could not immediately contact them, then I asked a local Italian to call them, they replied that they did not have any payments or reservations, after that we called again and provided the reservation number, but that did not help either, it was already late, I was exhausted and went to a neighboring hotel and checked in there, after which I canceled the reservation, ten days have passed, but no partial refund and no response to my letters and requests or to letters from Booking. They do not respond

Disappointing Experience at B&B La Terrazza I had a very frustrating experience with B&B La Terrazza in Brescia. After making my booking, they were unresponsive to my messages. When I requested an official receipt, they provided me with an annual receipt, which caused problems for my university requirements. The reception and the actual hotel are located in separate places, which was very inconvenient. When I arrived, there was no one present to assist me. I had to call them, and instead of offering immediate help, they instructed me to first go to the location and then wait for a code to enter the property. Overall, the lack of proper communication and coordination made my stay incredibly stressful. I wouldn’t recommend this place to anyone who values reliability and professionalism.

The location which was not far from the city.

The host was very helpful, who gave us a fabulous insight to the city. He went above and beyond - a great breakfast too.

Excellent location opposite station, 5 minutes walk from town

It’s very near train station

Location was poor due to the congregation of people downstairs that we found very intimidating. The breakfast was poor quality and there was a code needed to get into the property however we were not provided with this. When we contacted via phone to get code we spoke with a man who gave it to us but he was quite short and said phone a different number next time, sounded unhappy that we’d called him

Location, cleanliness and easy checkin

Nothing