Reviews of La Terrazza di via Elisa

Great location, easy to find, spacious rooms

Nothing, it was great!

We like the lovely common areas and the proximity to the town.

Sadly, the gorgeous property would not be the comfortable haven that we had hoped. Traveling with a friend and my spouse, we 3 adults were directed to a adequately sized room and bath. Then we discovered that the busy intersection noise and the heat drifting in the one window would be our constant companions as we tried to rest that night. When we could not locate the air conditioner remote (the main reason for choosing this property was AC), the manager replied in a text that it was not hot enough to give us the remote. Our room overlooked the busy traffic and pedestrian corner. Not only would the AC have allowed us to be comfortably cool but also to have closed the window and shut out the noise. What a shame for such a lovely property to be spoiled by a bad business decision to withhold the AC even when promised.

The location is great. Inside the old town but close to the walls and the free parking. Room was spacious, nicely decorated and clean, bed was nice as well. The room was a corner one, so it had windows to 2 roads. There was a coffee machine and capsules

The water in the coffee machine didn't look fresh, the water tank needed cleaning. I didn't use it (but I took the nespresso capsules with me and the coffee was great). The description of the room (Deluxe Junior Suite) was "This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Boasting a terrace with garden views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit has 1 bed." but there was only one room. Actually the door next to the bathroom door (as shown in the room pictures) was locked and there was a curtain in front of it. The room was still spacious and lovely but different from the description. Also, there was no terrace (maybe it was next to the locked room). Anyway, I could do with the room if there wasn't the next problem: This corner suite is located on a crossroad (via Elisa & via del Fosso which is somethinhg like a canal). Just outside the building, a large group of young people decided to enjoy their evening by drinking, talking and laughing really loud up until 2+ am. So, we couldn't sleep until late, it was really annoying. We stayed only for one night so I don't know if we were just unlucky or if it is a casual local meeting point but I had to mention it.

Piero is very cordial and helpful.

The host of the b&b met us at the property and was very friendly and helpful. Great communication also. The room has Aircon which works very well.

There's no facilities to iron clothes.

We had a wonderful stay. The host was incredibly kind and welcoming. The room was both beautiful and elegant, and we really appreciated being able to work remotely from the living room the next day. Highly recommended!

Friendly host made arriving and check in easy. He also had good travel recommendations and showed us a map of the area with highlights to see on our short stay. Free parking a short walk away was great. Comfortable room.

Stylish, modern room in period property right in the centre of the walled town. Access to a shared terrace for morning tea in the sun!

Nothing! Great value!

Location and clean and comfortable

Location and building

Uh c

Bathroom cleanliness, inadequate toiletries, towels were disgusting and in tatters

The classic triple room was a good resting spot for one evening. Beds were comfortable, location was central and the noise levels were low. It's a basic room without frills, clean and the floor offers a central sitting room and terrace, which we didn't use due to rain. Communication was decent and the host greeted us on arrival. It's a good place to store your things while exploring all the town has to offer. Not a place where you'll want to linger in the room. Price was right for the room.

There were small details that made me rate this a good not excellent stay. Stains on the washcloths - but there were washcloths as well as extra hand towels (always appreciated). We were asked to check out at 10, when the listing says 10:30. Breakfast is listed as optional - but is not offered as an option. Again, no deal breakers - the property itself is clean and comfortable. While short on ambience, our classic triple room was great for an overnight where you spend most of your time sleeping or out on the town anyway.

Lovely BnB style hotel in Lucca. Everything was great and staff were lovely. Sadly the terrace was locked and don’t think there was a key. Also the room was an interconnecting one and of course it was locked but meant I could hear the people next door and they could hear me.

Access to then terrace would’ve been lovely.

Close to city centre, large room with outdoor terrace, quiet and clean

The communal area did smell of stale smoke

We enjoyed the location of the building and the charming owner was quick to show us the best spots in town and answer any questions we had. That’s about as much as we can say for a 3 star room that misses on many basic points.

It was advertised that it had air con however it didn’t work and we were offered no compensation or reason, There was a review from march 2024 stating it didn’t work then either…asked the owner if they could get it fixed and got a “no sorry”, this was disappointing as it reached 26 degrees. This was one of many advertised features that was blatantly false, others including a daily room cleaning service that never happened. A double bed which was just two single beds pushed together, which wouldn’t have been so bad had they not slid apart every night. The towels were very old, small and had a strange scent like they hadn’t been washed properly. The walls are very very thin even with ear plugs in we were woken up a few times during the night by people both inside and outside the building. There wasn’t any hand soap and the shower base would flood and spill onto the bathroom floor after only minutes of use. The lobby and open area of the building all stunk of cigarettes as if someone had been smoking inside.

Piero was very kind and allowed us to leave our luggage in the morning. The location could not be better and were given a map with main sites highlighted. The room and bathroom were super clean. The shower was great and the large bed really comfortable. We got a little warm in the night and could not find a remote control for the airconditioning. I also did not know where the terrace was located. No big deal as we were out all day and all evening. There were some Englush language chanels available on the t.v.We absolutely loved our stay and would definitely stay here again . Thanks so much for an easy pleasant experience

Actually everything. It is a lovely city and a lovely accommodation. You can enjoy the live music playing under the gate just outside the window.

Great location

Perfect Lucca location.