Reviews of Hotel La Vela-Castello Il Rifugio 3 stars
Corso Nicolo' Cuneo 21, 16038 Santa Margherita Ligure, Italy
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFriendly stuff, clean, good location
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLove the old building
The location is difficult to get to especially with luggage
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewHotel is very beautiful and interesting
Interiors, clean, nice staff
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation very good, 10-15 min walk to the city center and the sea
The floor was very dirty
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNice view of the town
rooms were very outdated with thin walls was fine but not worth the price
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewI loved staying at this characterful and charming hotel. (I've read reviews of the rooms feeling dated; personally I loved my jade green bathroom suite!). Gorgeous views of the sea from my bedroom. Really warm welcome from everyone who worked there. Easy 15 minute walk from Santa Margherita station, and a short walk to the town and beach too.
n/a
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLovely position overlooking the town and good to have parking. Great staff.
Tired building and facilities, but it was a good ‘faded glory’ feel.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewGreat place with character, lovely roof terrasse.
They seem to make a side business of the parking lots.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewHotel looks like castle
Location and too many steps
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewStaff was rude. They serve breakfast from 7am. Parking garage is horrible, if available at all. Rooms and bathrooms are small.
I think you are doing the wrong hotel, we serve breakfast from 8 am to 10 am and the car park has from a minimum of 11 to a maximum of 15 easy-to-access parking spaces available if you have no difficulty driving uphill, moreover our staff is extremely courteous
I think you are doing the wrong hotel, we serve breakfast from 8 am to 10 am and the car park has from a minimum of 11 to a maximum of 15 easy-to-access parking spaces available if you have no difficulty driving uphill, moreover our staff i… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewOutside building is beautiful.
Rooms are very small and uncomfortable. Breakfast is plain and simple, more like continental style and starts at 8am. The drive up is tight, and parking is terrible, not enough parking, and the reception people are not professional and rude. This was the worst stay for us on this trip.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good. Plenty of choice. Friendly staff. View on the roof was great. We were lucky with a sea view room. We were able to park our car safe and for free
N/A
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewBeautiful building and comfortable rooms
It was a walk into town. Breakfast was a bit basic and staff were not that friendly
Dear Simone, we are sorry you rated our staff only 5 out of 10, but may I remind you that the same staff (female) you called unfriendly carried your very heavy luggage up two flights of stairs even though this is a 3-star hotel and we are not required to have a valet, and even though you were accompanied by your husband and another friend (male). And by the way you did not even leave a tip to that poor girl. Kind regards La Vela
Dear Simone, we are sorry you rated our staff only 5 out of 10, but may I remind you that the same staff (female) you called unfriendly carried your very heavy luggage up two flights of stairs even though this is a 3-star hotel and we are … Show more