Reviews of LaHouse Rome by Premium Suites Collection
Via Sicilia 137, Via Veneto, 00187 Rome, Italy
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFirst night in Rome slept in one of the rooms, i think room 3/4 wasnt as great because it did not have a pleasant view. Then the second time we got back, they gave us room 1. This room was good and had a nice view and better lighting. Coffee machine is there.
Unlike hotels, you dont get breakfast or any dining area, this is definitely an air Bnb. I would whatsapp the owner asking for something, it would take atleast a few hours to get a response. So i would say dont be in a rush when asking for something. One thing i noticed about accomodations in Italy, none of them have microwaves🫠 The accomodation is close to Roma termini but all attractions are a bit further, and its either you use Uber or bus/train but you can never find direct transportation to the attractions.
Dear Cronje, thank you for your detailed feedback! First and foremost, please note that we always assign rooms strictly based on the reservation made. Also, your mention of slow WhatsApp response times surprises us, as we pride ourselves on replying within a few minutes, whether via Booking.com or WhatsApp. If you reached out after 6:30 PM, that is reception closing time—and while WhatsApp may send an automatic message explaining how to reach us, we remain available 24-7 and will respond immediately, even outside reception hours. Regarding the nature of our property, it is clearly stated in our Booking.com listing and visible in all photos that we are not a hotel. As such, we don’t offer a breakfast or dining room. We’d like to point out the convenience of our location, too: we are just a 15-minute walk from Rome’s historic center, and the nearby Termini station, with its metro lines, offers direct connections to all major attractions—something many guests find extremely practical during their stay. Thank you once again for sharing your experience. We would be delighted to welcome you back for another great stay in the future! Warm regards, Premium Suites Collection Staff
Dear Cronje, thank you for your detailed feedback! First and foremost, please note that we always assign rooms strictly based on the reservation made. Also, your mention of slow WhatsApp response times surprises us, as we pride ourselves … Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewSmall but very beautiful hotel in the historical building. The room is beautiful and clean, with gorgeous full size mirror. The host is very friendly and recommended many places to visit in the vicinity) There is a breakfast cafe few steps from the hotel
Dear Maryia Tsalapava, thank you for the great feedback. We are happy to know that you appreciated the comfort, the cleanliness and the location of our property! We hope to see you again in Rome and that you spent a great time. Best regards, Premium Suites Collection Staff
Dear Maryia Tsalapava, thank you for the great feedback. We are happy to know that you appreciated the comfort, the cleanliness and the location of our property! We hope to see you again in Rome and that you spent a great time. Best regards… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe room was spacious with a lovely comfortable large bed. It was good to have a fridge and tea & coffee making facilities. Lovely big shower too. Nice location and easy to come and go as you wish.
The shower doors were quite heavily covered in limescale.
Dear Angela, thank you very much for your review. We're delighted to hear that you had a comfortable stay and that you enjoyed the spacious room, large bed, and convenient amenities. We're also happy that you appreciated the location. We sincerely apologize for the limescale on the shower doors — this is not up to our usual standards. Cleanliness is very important to us, and we’re grateful you brought this to our attention. We truly appreciate your feedback and look forward to welcoming you again next time you're in Rome! Best regards, Premium Suites Collection Staff
Dear Angela, thank you very much for your review. We're delighted to hear that you had a comfortable stay and that you enjoyed the spacious room, large bed, and convenient amenities. We're also happy that you appreciated the locati… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewUnfortunately not much space as the pictures suggested.
It’s basically a converted apartment that’s divided into a few rooms now to fit as much rental space as possible
Dear René, thank you for sharing your feedback. We’re sorry to hear that the space did not fully meet your expectations. However, we would like to clarify that it is clearly stated on our Booking.com page that we are not a hotel, but a guesthouse. You booked our Economy Room, which is indeed the smallest room we offer, and this is clearly indicated in the room description, including the exact measurements. All our photos and details are carefully provided to give a realistic and transparent view of the space. Best regards, Premium Suites Collection Staff
Dear René, thank you for sharing your feedback. We’re sorry to hear that the space did not fully meet your expectations. However, we would like to clarify that it is clearly stated on our Booking.com page that we are not a hotel, but a gue… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewGreat localisation, really nice and helpful owners, told us what is worth visiting, gave us map, AC in the room, very clean, really good price
You can hear very clearly every noise from the hall, window is also not very sound proof, take ear plugs if you have problems with noise while sleeping
Dear Radoslaw, Thank you for your kind feedback! We’re glad you appreciated our assistance, the cleanliness and the comfort of our property. Regarding the noise, we appreciate your feedback and will keep it in mind as we continue to improve our guests comfort. Thanks again for choosing us, and we look forward to welcoming you back. Best regards, Premium Suites Collection Staff
Dear Radoslaw, Thank you for your kind feedback! We’re glad you appreciated our assistance, the cleanliness and the comfort of our property. Regarding the noise, we appreciate your feedback and will keep it in mind as we continue to improv… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewI recently stayed at this accommodation and had a great experience. it's conveniently located close to the center, just about 1km from the Trevi Fountain, and is surrounded by excellent restaurants. The room was very clean and well-maintained, with daily housekeeping, and the staff were helpful, and the free WiFi was an appreciated convenience
There were a couple of aspects I wasn't entirely satisfied with. The hotel occupies the 3rd floor of an apartment building, accessible via an old and creaky elevator, which wasn't very reassuring. Additionally, the lack of a nearby metro station made transportation slightly inconvenient.
Dear Saliya, thank you for the great feedback. We are happy to know that you appreciated the comfort and the cleanliness of our property! We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSuitesCollection Staff
Dear Saliya, thank you for the great feedback. We are happy to know that you appreciated the comfort and the cleanliness of our property! We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSuitesCollection… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThis was a different type of accommodation for me, but I really enjoyed the apartment feel. The accommodation provides all the necessary without the fuss. The staff where very good at communicating on WhatsApp, without the need for a conventional reception. It was serviced every day, and the staff were friendly. The store across the road and the numerous restaurants around the area were great no need for a traditional hotel. The area is quiet and within walking distance from most of the sites without the tourist crowds. When going mKe sure you contact the staff before you arrive for them to be there, it all works well. The sign to the apartment is a little small and I did walk past it. It has a very nostalgic feel to it with the old style lifts and it's only two floors up so easy to get there. Water was provided daily, and the view from our room was spectacular. The hotel also went beyond and organised flowers, balloons and a cake for my daughters 8year old birthday, we arrived on her birthday so this was special.
The only problem we had was a fire alarm in the building next door which knocked out the electricity for two hours. So no real complaints. .
Dear MrSavvy, thank you so much for your kind and detailed review. We're delighted to hear that you enjoyed the atmosphere of our property and found everything you needed during your stay. It's great to know that our kind staff and daily housekeeping helped make your experience smooth and enjoyable. We're especially happy to hear that your daughter's birthday celebration was memorable — organizing the flowers, balloons, and cake was our pleasure, and we're honored to have been part of such a special moment. We're sorry about the temporary power outage caused by the neighboring building’s fire alarm — thank you for your understanding and patience during that incident. Thank you once again for choosing to stay with us. We hope to welcome you and your family back again soon! Warm regards, PremiumSuitesCollection Staff
Dear MrSavvy, thank you so much for your kind and detailed review. We're delighted to hear that you enjoyed the atmosphere of our property and found everything you needed during your stay. It's great to know that our kind staff and … Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewDear Andrias, thank you for the great feedback. We are happy to know that you appreciated the the location and the comfort of our property! We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSuitesCollection Staff
Dear Andrias, thank you for the great feedback. We are happy to know that you appreciated the the location and the comfort of our property! We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSuitesCollecti… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe room was nice and clean, staff was nice and frendly. Nearby to center.
Dear Juta, thank you for the feedback. We are so happy to know that you appreciated the cleanliness, the comfort and the kind staff of our property! We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSuitesCollection Staff
Dear Juta, thank you for the feedback. We are so happy to know that you appreciated the cleanliness, the comfort and the kind staff of our property! We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSuite… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThe area around the hotel was nice ,quiet, and safe.The metro station(Barberini) was about ten minutes away.
I thought it would be closer to the metro station
Dear Antonia, thank you for the great feedback. We are happy to know that you appreciated the location and the comfort of our property! Regarding the metro station, as stated in our description on Booking.com, it's 850 meters away. We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSuitesCollection Staff
Dear Antonia, thank you for the great feedback. We are happy to know that you appreciated the location and the comfort of our property! Regarding the metro station, as stated in our description on Booking.com, it's 850 meters away. We h… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewI liked that you can do check in by yourself, is easy to find and to access. Also the room was spacious, and new.
It would have been nice if they had a room where to the luggage after check out. It seemed not safe to just leave it “at the reception” when there is no one there physically to survey.
Dear Elisa, thank you for your review! We are happy that you appreciated the self check-in and the comfort of our property. We take note of your suggestion on baggage management, it's important to offer a safe and comfortable experience to our guests. We hope to welcome you again! Best regards, PremiumSuitesCollection Staff
Dear Elisa, thank you for your review! We are happy that you appreciated the self check-in and the comfort of our property. We take note of your suggestion on baggage management, it's important to offer a safe and comfortable experience… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewWhen we checked into the hotel no one answered the door so we were stuck on the street waiting. We texted the WhatsApp number and the person answering wasn’t at the location. The cleaner answered and then took photos of our IDs on his personal phone which made us feel unsafe. Then they kept asking for cash for the city tax even though we were messaged and told we could use card. Then our room wasn’t even ready and we had to wait while they cleaned it, even though we arrived after 2 when check in was.
Dear Shelby, thank you for your feedback. We are sorry to hear that your experience didn't meet your expectations. We would like to clarify a few points regarding your stay: As soon as we received your message on Whatsapp upon your arrival, we immediately sent you the procedure to access to the property and our staff member arrived within 10 minutes to complete your check-in. Regarding the city tax we accommodated your request to pay by card. We will use your feedback to continue improving our service. We hope to have the opportunity to welcome you again in the future. Regards, PremiumSuitesCollection Staff
Dear Shelby, thank you for your feedback. We are sorry to hear that your experience didn't meet your expectations. We would like to clarify a few points regarding your stay: As soon as we received your message on Whatsapp upon your arri… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewNice and safe neighbourhood. 15 min walk to Fontana di Trevi, walking distance to Barberini metro station, lots of restaurant in the vecinity. Cleaning on a daily basis, big room and bathroom.
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Dear Andreea-Cristina, thank you for the great feedback. We are super happy to know that you appreciated the comfort and the location of our property! We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSuitesCollection Staff
Dear Andreea-Cristina, thank you for the great feedback. We are super happy to know that you appreciated the comfort and the location of our property! We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSui… Show more
Reviewed: 27 January 2025 · Stayed in November 2024
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewVery nice location near to public transport and Spanish steps
Maybe too much heat
Dear ΧΡΥΣΑ, thank you for the great feedback. We are super happy to know that you appreciated the location of our property! We hope to see you again in Rome and that you spent a great time. Best wishes, PremiumSuitesCollection Staff
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewlocation was great
more pillows needed on bed. one pillow is inadequate. heat in room
Dear Antoniette, thank you for your feedback! We are happy that you appreciated the location of our property. We are sorry to hear that the pillows were not sufficient for your comfort. If you had asked us we would have been happy to bring you an extra pillow! We hope to welcome you back. Best regards, PremiumSuitesCollection Staff
Dear Antoniette, thank you for your feedback! We are happy that you appreciated the location of our property. We are sorry to hear that the pillows were not sufficient for your comfort. If you had asked us we would have been happy to bring … Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewGreat location, close to American embassy, walking distance to Villa Borghese, Piazza Spagna, subway and Termini. Very comfortable, clean and quiet rooms. Kind and helpful staff.
Dear Silvina, thank you for the great feedback. We are super happy to know that you appreciated the kind staff, the location and the cleanliness of our property! We hope to see you again in Rome and that you spent a great time. Best wishes. PremiumSuitesCollection Staff
Dear Silvina, thank you for the great feedback. We are super happy to know that you appreciated the kind staff, the location and the cleanliness of our property! We hope to see you again in Rome and that you spent a great time. Best wishes.… Show more
Reviewed: 11 December 2024 · Stayed in December 2024
Verified reviewNothing.
The room was extremely small, making it difficult to move around and get ready. It was not as clean as described. The pictures on Booking were misleading. I did not feel comfortable, and I paid more than it was worth.
Dear Erbil, thank you for your feedback! We are sorry to hear that your stay didn't meet your expectations. The photos on Booking.com accurately represent the room size, we do our best to provide clear and honest descriptions as well. The cleanliness is one of our strengths, if you had informed us that the cleaning service was not up to your expectations we would have promptly resolved it. We also strive to offer a welcoming environment, and our staff works hard to ensure every guest feels comfortable. We hope to have the chance to welcome you again in the future. Best regards, Premium Private Suites Staff
Dear Erbil, thank you for your feedback! We are sorry to hear that your stay didn't meet your expectations. The photos on Booking.com accurately represent the room size, we do our best to provide clear and honest descriptions as well. T… Show more
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewIt felt very private, clean, great size! Good location to local restaurants, chemist, supermarkets. Close walk to bus station and main sites.
Minimal staff contact, the walls are very thin between rooms and the other floors of the building.
Dear Olivia , thank you for the feedback. We are super happy to know that you appreciated the staff and the location of our property! We hope to see you again in Rome and that you spent a great time. Best wishes. PremiumSuitesCollection Staff
Dear Olivia , thank you for the feedback. We are super happy to know that you appreciated the staff and the location of our property! We hope to see you again in Rome and that you spent a great time. Best wishes. PremiumSuitesCollection Sta… Show more