Reviews of Hotel Le Mura e Residence 3 stars
Via Borgo Farinario, 24, 06012 Città di Castello, Italy

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewQuite and dark room with comfortable bed. Great breakfast The gentleman on the reception desk spoke good English and was super helpful in helping us to sort out our forward travel plans.
The air conditioning unit could really do with replacement or serious maintenance.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewgood breakfast, big and comfortable bed, close to city center, very good value for the money, highly recommended!
nothing relevant
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very good: quiet and very clean, breakfast was good and the location very convenient. Really an excellent stay. Highly recommended
nothing
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewWe were so surprised at how economical and how perfect this hotel is. Would definitely stay again
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewCentral location. Not too expensive. Clean. Helpful and accommodating staff at the front desk.
Opted for the €25 meal for dinner. Salad had rotten parts in it. Pointed it out to the staff. Didn't really raise any concern. Rest of the food was average.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewLarge room and comfortable bed. We ate in the restaurant for dinner and had a very nice wine.
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewThe location is quite central, less than a 10-minute walk from the station. Helpful, friendly staff. The room was big enough and comfortable. The breakfast was nice, nothing too fancy but filling.
The only thing is that our room was close to Reception and the street, so it was a bit noisy sometimes, including late evening. I would ask for another room next time.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewEverything went well. No complaints whatsoever. There was a little internet connection glitch the first evening which they fixed right away.
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewBest hotel, clean,location is convenient; I like everything
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewThe location near old town The size of the room The Breakfast
Rooms not "soundproof" at all……
Reviewed: 27 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewExcellent location and very helpful staff
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified reviewI come here since years. Great staff, they will do everything they can to accomodate your needs. Good value for money. Easy parking next to Hotel, along the town walls.
Reviewed: 27 October 2024 · Stayed in September 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewClean and comfortable accommodations at the edge of the historic city center. Very thoughtful and helpful staff.
Everything was fine; just a bit “generic” following other memorable accommodations.
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewstaff was welcoming and warm. food was very good. great value to eat at their restaurant 😀
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 September 2024 · Stayed in September 2024
Verified review