Navigating takes a little getting used to but really so minor.

Everything. This place is wonderful. Room is so well appointed. Every member of the team is so friendly and helpful. Feel like you have so much space as nowhere is crowded. Food is great, location too. Being able to get free E-bike hire was a bonus. Pool is huge and warm.

Stayed in July 2025

N ooo thing

Everything

Stayed in June 2025

All great

Stayed in May 2025

Spa war top

Stayed in July 2025

The only thing you can say that the hotel is sometimes very full and hectic at dinner time. They also don’t have so many options on the menu but you can still find something good. I didn’t find the pillows very comfortable but I probably could have asked for different ones but didn’t do so as I only stayed one night.

The property is located in one of the most beautiful mountains of north Italy in Pinzolo. The views from every window and corner of the hotel is spectacular. The hotel is extremely well maintained with perfect gardens and everything in tip top order. The experience with everything you do is really five stars.

Stayed in July 2025

Big rooms. Clean hotel. Beautiful view. Great location. Fantastic pools and spa

Stayed in June 2025

The breakfast was a little disappointing but I think we were just a little unlucky, every time we were there our dishes were cold - pancakes etc.

Food in the hotel overall was incredible. The views there were just incredible, the view from the SAUNA is mind-blowing! There is a lot of walks and recommend you ask at reception for more information about these - we made that mistake and didn't use reception enough.

Stayed in May 2025

Maybe to many elevators 😅

Everything

Stayed in May 2025

Nothing - everything was amazing

Everything was perfect. The staff were so attentive and the facilities were amazing. Would definitely return

Stayed in May 2025

LeFay is a beautiful property, and I really enjoyed my stay. The breakfast was impressive, the staff was extremely friendly, and I loved the amenities such as the heated pool, massage, bar/lounge, and both restaurants on the property. The location cannot be beat. Pinzolo is a beautiful city and I was able to attend the Easter Sunday mass at a historic church in the middle of town. Just across the river is Carisolo, another scenic village with a stunning church and some great restaurants. My favorite was Ristorante Pizzeria All Antica Segheria. Finally, my friend and I followed the hotel staff’s recommendation for some local hiking. Just behind the hotel is a small paved road which climbs into the mountains and takes you past some local farms. The view was fantastic and all of the local people were very friendly. Our April weather was pleasant but we also imagined what it would be like to visit in summer or even in the middle of winter to see the snow. I hope to return to this property very soon!

Stayed in April 2025

I truly love everything about the hotel, but for a 5-star property, I was disappointed to see so many guests wearing bathrobes to breakfast. I understand it’s a spa hotel but it took away from the otherwise refined and elegant atmosphere.

Almost everything!

Stayed in March 2025

Nothing

Truly Exceptional This resort is truly out of this world. From the stunning location to the warm and professional staff, top-notch facilities, and excellent food — everything was exceptional. It's more than just a holiday, it’s a treat worth investing in at least once in your life. Can’t wait to return!

Stayed in April 2025

Everything was amazing

Stayed in April 2025

Nothing springs to mind

It’s a great place for an active, spa, sports holiday in luxury

Stayed in April 2025

The dinner in the main restaurant is tasty, but overpriced.

Its our second time and the entire experience was incredible. The property is so stunning and relaxing! The spa facilities well maintained and not too crowded at any time, and view from the pool was amazing. Additionally, the hospitality was incomparable and we felt that every team member went out of their way to make us feel at home.

Stayed in March 2025

Wounderful, top!

Stayed in March 2025

The breakfast, room service and restaurant food was just ok. I would have expected better for a 5* hotel.

Everything from the moment we arrived was amazing. The valet service was outstanding. They helped us with our bags and took good care of the car. The reception staff were all so welcoming and helpful. The lobby is just stunning. We got seated at the bar and had a welcome drink before heading to our room, which was breathtaking. The room was super spacious and well decorated, and the view was simply magical. The bed was super comfy and I loved that the room was turned down for the night time. We were greeted with a bottle of fizz and chocolates in our room as we were on our honeymoon, which was a lovely treat and very thoughtful. The spa and pool area is the best I've experienced. It really was special. The salt cave is at an extra cost but worth it if you get a chance. The Michelin stared restaurant was lovely, the food was divine and well worth visiting.

Stayed in March 2025

Nothing

One of the best hotel I have ever stayed in Italy

Stayed in March 2025

Lack of entertainment in the night as the hotel is a bit far away from the center.

We like the outdoor pool and the diversity of the treatment

Stayed in February 2025

Non

The best spa ever Excellent food Beautiful room

Stayed in February 2025

Stunning structure, amazing spa, luxury rooms and a one star Michelin restaurant.

Stayed in February 2025

Service at breakfast was not as good as any other place in the hotel

The place is so beautiful, the front desk staff is amazing, rooms are big and cozy.

Stayed in December 2024

Nothing

Serene and peaceful. Perfect place for relaxation and unwinding. The food was amazing the facilities were great. Super scenic

Stayed in November 2024

Amazing hotel, the service and stuff.

Stayed in December 2024