Staff was amazing and special thanks to Mr. Andrea. Location is perfect close to everywhere and has excellent view. Breakfast is good.

Stayed in August 2025

Access and could be re-freshed

Location and well sized room, friendly staff

Stayed in July 2025

NA

This property is absolutely stunning. The location is an easy 10-15 minute walking distance from many of the major historical landmarks in the city. The element that really set this place apart for me was not only the gorgeous property and spacious room, but the customer service. Believe me when I say that this staff goes above and beyond to make sure you have a wonderful stay. If I ever visit Florence again I wouldn’t stay anywhere else.

Stayed in July 2025

Nothing

We loved the Leone Blu Florence. It is a beautiful place to stay. We loved the room, the staff were amazing and location is perfect.

Stayed in July 2025

We recently had the privilege of staying at this exceptional hotel during our honeymoon, and I can confidently say it exceeded every expectation we had. The hotel is beautifully located in a historic building with elegant architecture that created the perfect romantic atmosphere. The service was outstanding from start to finish. Andrea at the front desk was incredibly helpful during check-in, providing excellent local recommendations and even calling to check on us when our train was delayed. The front desk lady (whose name I regret not asking for) during checkout was equally thoughtful, asking if we needed extra time to rest after checking out. From the moment we made our reservation to our final farewell, every aspect of our experience was nothing short of extraordinary. The breakfast service was consistently excellent, thanks to the warm and professional staff member who managed this area. Her daily smile and enthusiastic greetings created a welcoming start to each day. What particularly impressed us was her attention to detail - by our second morning, she had already remembered my preference for iced American coffee. This level of personal service made us feel truly valued. The hotel surprised us with complimentary wine and congratulations for our honeymoon, which was a lovely touch. Our room was absolutely perfect - beautifully appointed, spotlessly clean, and very comfortable. I've never experienced such personalized, caring service at any hotel. The staff genuinely made us feel at home while ensuring every detail was perfect. We will definitely return and highly recommend this hotel to anyone looking for exceptional hospitality.

Stayed in July 2025

Great location, friendly staff.

Stayed in May 2025

There is nothing.

Not my first visit; each time wonderful. The place is magnificent and luxurious as well as being well positioned. The facilities are superb and the staff are unfailingly attentive, efficient and welcoming. I look forward to my next visit.

Stayed in May 2025

A few things could definitely be improved. There was no assistance with luggage upon arrival, which was inconvenient. Also, basic amenities like a toothbrush were missing. The in-room TV didn’t allow app downloads or support AirPlay, which limited entertainment options. A few upgrades in service and technology would really enhance the guest experience.

This place truly stands out with its exceptional service, clean and comfortable rooms, and a warm, welcoming atmosphere. Whether you’re traveling for business or leisure, the staff goes above and beyond to ensure a relaxing and enjoyable stay. The location is also perfect — close to key attractions yet quiet enough for a peaceful night’s rest.

Stayed in May 2025

In some rooms the closet place in the middle of the room, not looking nice. Considering rearrange the interior..it will be good idea. Thanks

The location and the staff are welcoming and joyful.

Stayed in April 2025

The only improvement I could suggest, specific to my situation, would be to have brighter lighting in bathroom area. (Since I had to do performance makeup, I set up my makeup area on the desk near the window.) At the end of the day, it was completely fine, and really everything was wonderful.

I loved the breakfast buffet - the variety of sweets and proteins was excellent. I especially loved having the ability to make fresh fruit smoothies. The service there was superb and the breakfast area and lounge with the relaxing music in the background was lovely. The hotel's location on the river and near the St. Regis ballroom where I was doing a dance competition was top notch. The rooms were a nice combination of modern aesthetics mixed with a nod to the historic charm of the building and its architecture. We loved the unique design of each of our rooms!

Stayed in February 2025

Amazing setting in an old city Manor. Impressive ceilings! Great breakfast

Stayed in February 2025

The location is perfect and the staff very helpful and attentive. The history of the palace makes the stay amazing.

Stayed in February 2025

It’s a charming boutique hotel set in a stunning, historic building. The check-in experience is truly unique, with a welcoming host at reception who shares fascinating insights about the building’s history and Florence as a whole. The location is excellent—within walking distance of all major attractions, restaurants, and shopping areas.

Stayed in December 2024

Nothing really. Overall just a great place to stay.

What a last-minute lucky find! I'm normally a Marriott guy using points where I can, but Florence doesn't have many affordable options. I'm glad they didn't because discovering this place was such a win for my short trip to Florence. The ceiling of my room looked like the Sistine Chapel! The history behind this place is incredible and just eating breakfast in the grand room was like eating with royalty. If you want an affordable place to stay in Florence with some character that's close to just about everything then I recommend this place!

Stayed in November 2024

The hotel was in a great location, close to all the need to see places. Anastasia was amazing on check-in filling us in on the history and where to go. The property/palace has incredible history within its wall and we thoroughly enjoyed our stay.

Stayed in November 2024

the Noisy out side the hotel . becuase The hotel building is old style and not insulated. but was not big issue.

Tha Location, The Staff Superier can,t express how cooperative, cheerful and welcoming they were. I thank them all.The hotel I recommend For those who like the heritage ، not recommend for pepol looking for luxury hotels. great experience for all my family .

Stayed in November 2024

Nothing

A beautiful hotel and when you arrive you are told it is actually an active palace that you are staying in. We stayed in a river view room. The room was beautiful with amazingly high ceilings. We loved the breakfast room too!

Stayed in October 2024

Our stay at Leone Blue Suites was truly wonderful. The location was perfect, and the 500-year-old building with its beautiful interior offered not just comfort but a sense of connection to Florence's history. The rooms were spotless, with comfortable beds and quality breakfasts each morning. It was quiet and cozy, making it an ideal place to relax and enjoy the charm of the city

Stayed in October 2024

The staff was friendly and helpful, our room/suite was lovely--very spacious, comfy bed and a gorgeous painted ceiling--breakfast was perfect, and the location was conveniently located to walk to all the sights and restaurants we wanted to experience. Loved it!

Stayed in October 2024

Property is excellent. If was on my own or just with my husband I would probably stay in a hotel where there is more of a buzz factor and people around.

Location was great - staff were really lovely. It is an amazing property with a lot of historical interest. We had a two bedroom apartment as we were travelling with a teenager and the space worked well.

Stayed in October 2024

Weather was cold, heating was not on yet, so the room was a bit cold but bareable....

Welcome at reception, uniqueness of the palazzo, location, design of interiors...

Stayed in October 2024

I cannot find a single fault with the hotel.

The building was incredible, and the room was spacious, full of character, and very comfortable . Breakfast was wonderful with lots of choice. The venue is just a short walk from attractions such as the Ponte Vecchio. I have never received better customer service than at this accommodation. Our travel was delayed, but the staff communicated with us via WhatsApp to reassure us that they would be there.. Despite official closing time for arŕival being 8pm, they waited until midnight to greet us. Nothing was too much trouble. There was even a glass of wine available on arrival.

Stayed in October 2024

They joke about their “high speed elevator” but it didn’t bother us at all.

Wonderful, helpful staff in a grand updated palazzo. We loved the location on the river, which is walking distance to everything (including the train station) but out of the worst crowds. With only nine rooms you feel like guests in someone’s very fancy home. Excellent breakfast too.

Stayed in October 2024

Everything, especially the reception lady

Stayed in October 2024