Reviews of Leone Blu Suites | UNA Esperienze
Piazza Carlo Goldoni 2, Santa Maria Novella, 50123 Florence, Italy
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Reviewed: 14 August 2025 · Stayed in May 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewStaff was amazing and special thanks to Mr. Andrea. Location is perfect close to everywhere and has excellent view. Breakfast is good.
Dear ŞAHİN, thank you for your review. We are glad to know you have particulary appreciated the quality of our staff hospitality and the location of our Leone Blu Suites, best regards Irene Muraglia Resident Manager
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewFantastic location within walking distance to all major attractions in Florence. The space is generously sized and beautifully artistic, creating a unique and inspiring atmosphere
Not suitable for toddlers — the space has many fragile items, open staircases, and glass features, making it potentially unsafe for young children. The arrival process was confusing, as staff didn’t clearly indicate which entrance to use, so we ended up circling the property twice. Additionally, the air conditioning unit was quite small and struggled to cool the entire room
Dear Mrs Siavash, Thank you for sharing your feedback following your recent stay with us. We’re delighted that you enjoyed our central location and the distinctive character of the space, it’s always rewarding to know when our Guests appreciate the atmosphere we aim to create. We’re sorry to hear that a few aspects of your experience fell short of expectations. Your observations are important to us, and we’ll certainly take them into consideration as we continue to refine both our communication and our Guest experience. We hope to have the pleasure of welcoming you back in the future for an even more seamless stay. Warm regards, Irene Muraglia Resident Manager
Dear Mrs Siavash, Thank you for sharing your feedback following your recent stay with us. We’re delighted that you enjoyed our central location and the distinctive character of the space, it’s always rewarding to know when our Guests appr… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLocation and well sized room, friendly staff
Access and could be re-freshed
Dear Graziella, thank you for your review. We really appreciate your suggestions that are precious to improve our standard of service, best regards Irene Muraglia Resident Manager
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThis property is absolutely stunning. The location is an easy 10-15 minute walking distance from many of the major historical landmarks in the city. The element that really set this place apart for me was not only the gorgeous property and spacious room, but the customer service. Believe me when I say that this staff goes above and beyond to make sure you have a wonderful stay. If I ever visit Florence again I wouldn’t stay anywhere else.
NA
Dear Janelle, we have no more words to thank you enough for your wonderful review. We have shared your feedbacks with all our staff and everyone is glad you enjoyed your stay so much, best regards Irene Muraglia Resident Manager
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewWe loved the Leone Blu Florence. It is a beautiful place to stay. We loved the room, the staff were amazing and location is perfect.
Nothing
Dear Nicole, thank you for your nice review of our Leone Blu Suites. We are glad you enjoyed your stay and experience. We hope to see you again soon, best regards Irene Muraglia Resident Manager
Reviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewWe recently had the privilege of staying at this exceptional hotel during our honeymoon, and I can confidently say it exceeded every expectation we had. The hotel is beautifully located in a historic building with elegant architecture that created the perfect romantic atmosphere. The service was outstanding from start to finish. Andrea at the front desk was incredibly helpful during check-in, providing excellent local recommendations and even calling to check on us when our train was delayed. The front desk lady (whose name I regret not asking for) during checkout was equally thoughtful, asking if we needed extra time to rest after checking out. From the moment we made our reservation to our final farewell, every aspect of our experience was nothing short of extraordinary. The breakfast service was consistently excellent, thanks to the warm and professional staff member who managed this area. Her daily smile and enthusiastic greetings created a welcoming start to each day. What particularly impressed us was her attention to detail - by our second morning, she had already remembered my preference for iced American coffee. This level of personal service made us feel truly valued. The hotel surprised us with complimentary wine and congratulations for our honeymoon, which was a lovely touch. Our room was absolutely perfect - beautifully appointed, spotlessly clean, and very comfortable. I've never experienced such personalized, caring service at any hotel. The staff genuinely made us feel at home while ensuring every detail was perfect. We will definitely return and highly recommend this hotel to anyone looking for exceptional hospitality.
Dear Eric, what an incredible review you have written for us! We are honestly impressed by the kind words, the detailed description and the time you dedicated to explaining your experience of your stay at Leone Blu. We always try to do our best in order to deliver to our guest the most authentic Italian hospitality. We are honored to have been able to make your honeymoon a memorable event. We hope to see you soon in the next future to celebrate your anniversary with us, Best regards Irene Muraglia Resident Manager
Dear Eric, what an incredible review you have written for us! We are honestly impressed by the kind words, the detailed description and the time you dedicated to explaining your experience of your stay at Leone Blu. We always try to do ou… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation is great although at a traffic intersection so sometimes noisy. I loved the breakfast room and loung area. Beautifully restored rooms. Staff is very pleasant and accommodating.
The address is not what shows up on Google so you have to call them to find the front door. It was difficult to get a sense of the overall space as only one of 3-4 floors is dedicated to the hotel. The elevator is VERY slow and stairs are steep and long. The guestroom decor was odd....some old furniture mixed with new but not in a consistent manner. The "loft" style interiors were hard to navigate. Lighting was difficult to manage and understand which switch pertained to which room/light fixture.
Dear Guest, Thank you for taking the time to share your thoughts about your recent stay with us at Leone Blu Suites | UNA Esperienze in Florence. We appreciate your kind words about the breakfast room, lounge area, and beautifully restored rooms. Our staff will be happy to know that you found them pleasant and accommodating. Regarding the location, we're glad you liked it, but sorry to hear that the traffic noise was a disturbance, we are in the city center. About the address and front door, we apologize for any confusion. Our entrance is in Lungarno Corsini 14, as soon as you turn the corner along the river side of Piazza Goldoni. We understand your concerns about the elevator speed and stairs but we are inside an historical mansion of the 16th century and we installed the most appopriate machinery for preserve and respect the features of the building. Thank you again for your feedback. We hope to have the opportunity to welcome you back to Leone Blu Suites in the future and provide a better experience. Best regards, Irene Muraglia Resident Manager
Dear Guest, Thank you for taking the time to share your thoughts about your recent stay with us at Leone Blu Suites | UNA Esperienze in Florence. We appreciate your kind words about the breakfast room, lounge area, and beautifully restor… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewGreat location, friendly staff.
Dear Oliver, Thank you for choosing Leone Blu Suites for your stay in Florence! We're thrilled to hear that you appreciated our great location and enjoyed interacting with our friendly staff. We're glad we could make your stay with us a pleasant one. We hope to welcome you back to Florence and to Leone Blu Suites again soon! Best regards, Irene Muraglia Resident Manager
Dear Oliver, Thank you for choosing Leone Blu Suites for your stay in Florence! We're thrilled to hear that you appreciated our great location and enjoyed interacting with our friendly staff. We're glad we could make your stay wit… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewNot my first visit; each time wonderful. The place is magnificent and luxurious as well as being well positioned. The facilities are superb and the staff are unfailingly attentive, efficient and welcoming. I look forward to my next visit.
There is nothing.
Dear Mrs. Hennessy, Thank you for your glowing review of Leone Blu Suites! We're thrilled that you've had a consistently wonderful experience with us, and we appreciate your kind words about our magnificent and luxurious property, excellent facilities, and attentive staff. We're already looking forward to welcoming you back on your next visit, Best regards, Irene Muraglia Resident Manager
Dear Mrs. Hennessy, Thank you for your glowing review of Leone Blu Suites! We're thrilled that you've had a consistently wonderful experience with us, and we appreciate your kind words about our magnificent and luxurious property, … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewThis place truly stands out with its exceptional service, clean and comfortable rooms, and a warm, welcoming atmosphere. Whether you’re traveling for business or leisure, the staff goes above and beyond to ensure a relaxing and enjoyable stay. The location is also perfect — close to key attractions yet quiet enough for a peaceful night’s rest.
A few things could definitely be improved. There was no assistance with luggage upon arrival, which was inconvenient. Also, basic amenities like a toothbrush were missing. The in-room TV didn’t allow app downloads or support AirPlay, which limited entertainment options. A few upgrades in service and technology would really enhance the guest experience.
Dear Asem, Thank you for sharing your thoughtful review of your recent stay at Leone Blu Suites | UNA Esperienze in Florence. We're delighted to hear that you appreciated our exceptional service, clean and comfortable Suite, and warm atmosphere. Our staff's dedication to ensuring a relaxing stay is something we take pride in. We appreciate your feedback and would like to inform our Guests that in the bathroom they can find a notice listing the courtesy amenities that can be requested at Reception anytime. Our Suites are equipped with Smart Tvs featuring popular apps like Netlix and YouTube. Additionaly, our Reception Team is always available to assist luggage upon arrival. Every suggestion is always welcome as it allows us to improve our services. We hope to host you again in Florence Best regards, Irene Muraglia Resident Manager
Dear Asem, Thank you for sharing your thoughtful review of your recent stay at Leone Blu Suites | UNA Esperienze in Florence. We're delighted to hear that you appreciated our exceptional service, clean and comfortable Suite, and wa… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewThe location and the staff are welcoming and joyful.
In some rooms the closet place in the middle of the room, not looking nice. Considering rearrange the interior..it will be good idea. Thanks
Dear Wedad, Thank you for taking the time to share your thoughts about your stay at Leone Blu Suites in Florence! We're delighted to hear that you enjoyed the location and found our staff welcoming and joyful. Regarding your feedback about the closet placement in some rooms, we appreciate your suggestion. Your input is invaluable in helping us enhance our spaces. We're glad you had a positive experience with us, and we look forward to welcoming you back to Florence and Leone Blu Suites again soon! Best regards, Irene Muraglia Resident Manager
Dear Wedad, Thank you for taking the time to share your thoughts about your stay at Leone Blu Suites in Florence! We're delighted to hear that you enjoyed the location and found our staff welcoming and joyful. Regarding your feedback … Show more
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in February 2025
Verified reviewI loved the breakfast buffet - the variety of sweets and proteins was excellent. I especially loved having the ability to make fresh fruit smoothies. The service there was superb and the breakfast area and lounge with the relaxing music in the background was lovely. The hotel's location on the river and near the St. Regis ballroom where I was doing a dance competition was top notch. The rooms were a nice combination of modern aesthetics mixed with a nod to the historic charm of the building and its architecture. We loved the unique design of each of our rooms!
The only improvement I could suggest, specific to my situation, would be to have brighter lighting in bathroom area. (Since I had to do performance makeup, I set up my makeup area on the desk near the window.) At the end of the day, it was completely fine, and really everything was wonderful.
Dear Moira, thank you for your review. We really apprecited your description about your experience at Leone Blu. We are willing to receive feddback from our guests in order to improve the pleasantness of your stay. best regards Irene Muraglia Resident Manager
Dear Moira, thank you for your review. We really apprecited your description about your experience at Leone Blu. We are willing to receive feddback from our guests in order to improve the pleasantness of your stay. best regards Irene Mura… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewAmazing setting in an old city Manor. Impressive ceilings! Great breakfast
Dear Mr Lukas, Thank you for your nice review. We are so glad that you have appreciated your stay in our Leone Blu Suites with the richness of its history and the charm of this palace. We hape to welcome you back very soon, Kindest regards, Irene Muraglia Resident Manager
Dear Mr Lukas, Thank you for your nice review. We are so glad that you have appreciated your stay in our Leone Blu Suites with the richness of its history and the charm of this palace. We hape to welcome you back very soon, Kindest regar… Show more
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewAmazing palace . You live in 16th century
Dear Christoforos, thank you for sharing your experience with us. We are glad you have appreciated the quality of our service and the feeling of the history. Hope to see you again for another stay at Leone Blu Suites, best regards Irene Muraglia Resident Manager
Dear Christoforos, thank you for sharing your experience with us. We are glad you have appreciated the quality of our service and the feeling of the history. Hope to see you again for another stay at Leone Blu Suites, best regards Irene M… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewThe location is perfect and the staff very helpful and attentive. The history of the palace makes the stay amazing.
Dear Ryan, Thank you for your kind words! We are delighted that you enjoyed our perfect location and that our staff made your stay special with their attentiveness. The history of our palace is truly fascinating, and we’re glad it added to your experience. We look forward to welcoming you back in the future and continuing to provide exceptional experiences. Best regards, Irene Muraglia - Resident Manager
Dear Ryan, Thank you for your kind words! We are delighted that you enjoyed our perfect location and that our staff made your stay special with their attentiveness. The history of our palace is truly fascinating, and we’re glad it added to … Show more