Hodnocení – Hotel Lido 3 hvězdiček

Dear Guests, we would like to express our sincere gratitude for awarding us the top score of 10 and for the kind words you shared regarding your experience at our property. We are delighted to hear that your stay was entirely satisfactory and that you appreciated the quality and variety of our breakfast, the peaceful location, as well as the lake view and the proximity to the beach, which are undoubtedly among our strengths. Knowing that everything met your expectations and that you would recommend our property to other travelers is a great source of pride for us and a constant motivation to maintain high standards of hospitality and service. Once again, we thank you for the trust you have placed in us and for taking the time to leave this valuable review. We sincerely hope to have the pleasure of welcoming you back in the future and remain at your complete disposal for any further needs. With our warmest regards, all the staff!!

Dear Guests, we would like to express our sincere gratitude for awarding us the top score of 10 and for the kind words you shared regarding your experience at our property. We are delighted to hear that your stay was entirely satisfactory a… Zobrazit více

Dear Guest, We would like to thank you for your feedback, which is very important to us. We are pleased that you appreciated the strategic location of our Hotel, with lake-view rooms just a few steps from the beaches and the town center. Nevertheless, we are sincerely sorry for the inconveniences you encountered during your stay and that they negatively affected your experience. We are actively working to improve these aspects and ensure greater comfort for our guests. We apologize for the inconvenience: it was an unexpected fault that has already been resolved. As for the door of the room, it will be checked and fixed as soon as possible by our maintenance staff. We thank you for bringing it to our attention. Our team works every day to ensure the best possible service and proper maintenance of the property. We look forward to welcoming you back and providing a stay that meets your expectations. Best regards from all the staff.

Dear Guest, We would like to thank you for your feedback, which is very important to us. We are pleased that you appreciated the strategic location of our Hotel, with lake-view rooms just a few steps from the beaches and the town center. Ne… Zobrazit více

Dear Guest, Thank you for taking the time to share your opinion, which is very important to us. We are pleased that you appreciated the location of our hotel, as it is a key aspect both for us and for our guests. Regarding your comment on our food service, we would like to reassure you that we use fresh, high-quality ingredients every day, carefully selected to ensure the best possible experience for our guests. However, we respectfully acknowledge your observation and will strive to ensure that the perception of freshness and service always meets expectations. We hope to have the pleasure of welcoming you again in the future, and we send you our warmest regards on behalf of the entire team!

Dear Guest, Thank you for taking the time to share your opinion, which is very important to us. We are pleased that you appreciated the location of our hotel, as it is a key aspect both for us and for our guests. Regarding your comment on o… Zobrazit více

Dear Guest, Thank you sincerely for taking the time to share your experience at our hotel. Guest feedback is an invaluable tool that helps us continuously improve the quality of the services we provide. We are sorry to hear that certain aspects of your stay did not fully meet your expectations, particularly regarding communication with our front desk staff. Our goal is to provide a warm and professional welcome to all our guests, regardless of the language they speak. For this reason, we have already taken steps to improve the language skills of our team to ensure that similar situations do not occur again, and that every guest feels properly understood and assisted from the very first moment. Regarding air conditioning, we would like to clarify that our hotel offers both rooms equipped with air conditioning and rooms without. This distinction is clearly indicated at the time of booking, allowing guests to choose the option that best suits their needs. We understand that, especially during warmer periods, this feature can be very important, and we are always available to provide all necessary information prior to arrival. We are nevertheless pleased to know that you appreciated the cleanliness of the rooms as well as the quality of our breakfast, particularly the fresh fruit and fruit salad. We strive every day to offer fresh products and a welcoming atmosphere, and it is rewarding to know that some aspects of your stay were enjoyable. Your feedback is very important to us and helps us grow. We hope to have the pleasure of welcoming you again in the future, with the promise of providing a more satisfying experience in every respect. Kind regards, the Hotel Team!

Dear Guest, Thank you sincerely for taking the time to share your experience at our hotel. Guest feedback is an invaluable tool that helps us continuously improve the quality of the services we provide. We are sorry to hear that certain asp… Zobrazit více

Dear Stepanka, Thank you so much for your review! We’re delighted to hear that you enjoyed the breakfast, the pleasant atmosphere, our friendly staff, the comfortable bed, and the direct lake view. We're happy that the accommodation was perfect for the price you paid. We apologize for the inconvenience caused by the lack of an elevator. Unfortunately, the building does not have this facility, and we understand that it may not be ideal for everyone. We will certainly consider ways to improve accessibility in the future. We hope to welcome you back soon and provide an even more comfortable stay. Best regards, Hotel Lido

Dear Stepanka, Thank you so much for your review! We’re delighted to hear that you enjoyed the breakfast, the pleasant atmosphere, our friendly staff, the comfortable bed, and the direct lake view. We're happy that the accommodation was… Zobrazit více

Dear Marcela, thank you for your Feedback. We are glad to hear that you appreciated the kindness of our staff and that you enjoyed your stay in our hotel. We hope to welcome you again in our House in the future. Best regards, Hotel Lido

Dear Marcela, thank you for your Feedback. We are glad to hear that you appreciated the kindness of our staff and that you enjoyed your stay in our hotel. We hope to welcome you again in our House in the future. Best regards, Hotel Li… Zobrazit více

Dear Turkova, Thank you for sharing your feedback. We’re sorry to hear that you had a disappointing experience, especially with the management. Could you please provide more details about what went wrong? Your feedback is important to us, and it will help us address any issues and improve our services. Best regards. Jhulian, Hotel Lido

Dear Turkova, Thank you for sharing your feedback. We’re sorry to hear that you had a disappointing experience, especially with the management. Could you please provide more details about what went wrong? Your feedback is important to us… Zobrazit více

Dear Lukas, Thank you for your feedback. We're glad you enjoyed the breakfast, though we apologize for the lack of variety, especially the absence of vegetables. We appreciate your suggestion about having a refrigerator in the room, and we'll certainly take it into consideration for future improvements. Your input is valuable to us, and we hope to welcome you back soon! Best regards, Hotel Lido

Dear Lukas, Thank you for your feedback. We're glad you enjoyed the breakfast, though we apologize for the lack of variety, especially the absence of vegetables. We appreciate your suggestion about having a refrigerator in the room, and… Zobrazit více

Dear Lucie, Thank you for taking the time to share your experience at our hotel. We are pleased that the location near the beach met your expectations and that you enjoyed the view of the lake. We are deeply sorry to learn about the issues you encountered during your stay. Room cleanliness is of utmost importance to us, and we assure you that the incident with the sheets does not reflect our usual standards. We have already informed our team to ensure that such situations do not occur in the future. Regarding the creaking bed and other maintenance issues, we appreciate you bringing them to our attention. We are scheduling a thorough inspection of the room to address these problems as soon as possible. Lastly, we regret that the breakfast did not fully meet your expectations. We strive to offer a variety of options, including various juices, cakes, bread and different types of jams, croissants, a selection of cold cuts and cheese, various flavored yogurts, different types of coffee, cookies, cereals, boiled eggs, and fruit salad. We will certainly consider your feedback to further improve our offerings. We hope to have the opportunity to welcome you again in the future and provide you with a stay that meets your expectations. Best regards, Hotel lido

Dear Lucie, Thank you for taking the time to share your experience at our hotel. We are pleased that the location near the beach met your expectations and that you enjoyed the view of the lake. We are deeply sorry to learn about the issue… Zobrazit více

Dear Galina, Thank you very much for your feedback. We are delighted that you appreciated the beauty of our location and enjoyed the walk and swimming in the lake. We are also pleased to hear that the restaurant in front of the hotel met your expectations. We are sorry that the lack of air conditioning in your room affected your experience. For future stays, we recommend specifying this requirement at the time of booking so that we can assign you a room with air conditioning. We constantly work to improve our services and the comfort of our guests. We hope to welcome you back to our hotel and provide you with an even more pleasant stay. Best regards, hotel lido

Dear Galina, Thank you very much for your feedback. We are delighted that you appreciated the beauty of our location and enjoyed the walk and swimming in the lake. We are also pleased to hear that the restaurant in front of the hotel met y… Zobrazit více