Reviews of Locanda Don Serafino Historical Boutique Hotel 4 stars
Via XI febbraio 15, 97100 Ragusa, Italy

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Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe staff is so incredible. They all go above and beyond to make sure the stay is great. The room was super cool loved staying in a cave for a few days. 😊. The breakfast was delicious.
The humidity in the room at times was very high, which made the bedding and my clothes feel damp. They do have a pretty sophisticated dehumidifier system in the room, so I’m not sure what they can really do about it. But other than that, it was a great stay.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewPerfect location for the sights of Ragusa Ibla. We were given a map at Reception and information about local restaurants which was very helpful.
There was no information in the room about facilities of the hotel. The shower screen allowed water to flood the bathroom floor when the shower was under normal pressure.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewStylish contemporary decor in charming old buildings. Pet friendly. Valet parking. Excellent location. Elegant breakfast
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Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 November 2024 · Stayed in November 2024
Verified reviewReviewed: 11 October 2024 · Stayed in October 2024
Verified reviewThe property is unique with winding stair cases set in on the rocks . Very charming design and taste through out
The stairways were a challenge as was parking
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewReviewed: 2 August 2024 · Stayed in July 2024
Verified reviewAbsolutely all. It was a perfect stay at (we called it) The Cave ❤️
Nothing…..absolutely amazing stay.
Reviewed: 2 August 2024 · Stayed in July 2024
Verified reviewThe hotel is a nice old home renovated for the purpose. It has few rooms, which are not large but comfortable. The staff is amazing, even more so in the breakfast room. The breakfast was great.
Access by car is difficult. It's great once you are in (no traffic around, you're straight in the old town), but a bit stressful on arrival.
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewReviewed: 1 June 2024 · Stayed in June 2024
Verified reviewReviewed: 15 May 2024 · Stayed in May 2024
Verified reviewUnusual calm hotel
Reviewed: 9 May 2024 · Stayed in May 2024
Verified reviewInterestingly designed rooms. Very friendly helpful staff.
Nothing
Reviewed: 3 May 2024 · Stayed in April 2024
Verified reviewBeautiful property, with an amazing history!
Reviewed: 19 April 2024 · Stayed in April 2024
Verified reviewReviewed: 19 October 2023 · Stayed in October 2023
Verified reviewLocation, attentive staff, very good experience overall
Bathroom very small, we stayed one night and the room’s fridge was not working.
Reviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 8 October 2023 · Stayed in October 2023
Verified reviewGuiseppe on the front desk was extremely helpful with advice on restaurants, places to visit and drinks. Nothing was too much trouble. Lovely room and great breakfast. Superb location. Valet service was amazing.
All was perfect. More than we could wish for.
Reviewed: 28 September 2023 · Stayed in September 2023
Verified reviewEugenio made my wife’s birthday very special. Thank you.
Reviewed: 21 August 2023 · Stayed in August 2023
Verified review