Although we appreciated the upgrade to a larger room, the view was not great as the room faced the main road. The dinner at the hotel restaurant was overpriced and the food was not typical from the region. For two consecutive nights, the cleaning personnel entered our room unannounced.

The owner and the personnel at the reception were welcoming, friendly and always ready to help. The breakfast was excellent and the breakfast room had an amazing view of the mountains. The wellness area was also very nice and clean. We especially enjoyed the swimming pool, which was spatious and had a panoramic view of the mountains as well. Although the hotel is not in the city centre, it offers an efficient shuttle service.

Stayed in August 2025

There isn't any thing that we didn't like.

We love every bit of our stay in this hotel! First of all it's the view. We arrived very late at night and when we wake up in the morning we couldn't believe our eyes - these amazing rocks of Dolomite's! Our hearts were captured right away. Then we went for breakfast in a beautiful restaurant downstairs. We were welcomed by a relaxing music and kind waiters in a very specious and well decorated restaurant. We loved the breakfast - there was everything we needed. If something is missing you can always ask the waiters and they will be happy to help. And again that view from the big windows! Unforgettable! We loved the SPA as well. Wonderful steaming baths, saunas and pool with jacuzzi! There is a very helpful girl at the SPA who is ready to answer any question you might have. And don't want to forget seniora Silvana, the owner of the hotel. She was constantly present in the lobby area, greeting everyone warmly. She always wanted to know how is everything. And every guest was kindly given a generous gifts of sweets when leaving the hotel. What else to say! We simply were made to leave our hearts in the hotel and the amazing Dolomite's surrounding! Really hope to return one day again!

Stayed in July 2025

30 minute walk into town but a free shuttle bus is provided.

Great view of the mountains - be sure to get a room with the view.

Stayed in July 2025

It’s hard to find the words to describe how satisfying was our skiing vacation and our stay at Lorenzetti Hotel . Location and specially views are fantastic . Top quality food , very professional personnel . Beautiful swimming pool and spa facilities.

Stayed in March 2025

NOTHING Excellent as always.

EVERYTHING.

Stayed in March 2025

Tremendous view of the mountains. Very clean. Spacious room. Professional, friendly, helpful staff. The owner, Silvana, made sure everything was up to her guests' expectations with a sincere personal touch. Highly recommend The Hotel Lorenzetti

Stayed in March 2025

Very kind and helpful personnel. Big plus is shuttle service for ski lifts and for going to city. The hotel is a bit outside Madonna but shuttle service make going on ski lifts even easier than in city centre.

Stayed in March 2025

Very friendly staff and owner, great restaurant, nice spa, helpful shuttle service, comfortable rooms

Stayed in March 2025

Obvious nothing to describe.

Perfect stay. Everything was great. Our stay was about ski holidays. The transfer to slopes is very kindly! The staff was amazing, the SPA and fitness center too much comfortable. We will repeat!! Thanks a lot! And thank you by the cakes to our trip.

Stayed in March 2025

The staff were very helpful and friendly. There was a good choice for breakfast and dinner, the food was delicious. Hot wine and cakes were available every afternoon. The shuttle service to and from the ski lifts and town was excellent. We had a large modern room with amazing views and always cleaned thoroughly

Stayed in March 2025

Nothing

Everything was excellent.

Stayed in March 2025

I can't think of anything. We had the perfect experience.

The hotel is charming, the staff are welcoming and attended to every need.

Stayed in February 2025

Not one thing. Everything was perfect

Staff are absolutely brilliant. Kind, polite, helpful and very welcoming.

Stayed in February 2025

Def not ski in/ ski out but the shuttle compensates for this

Traditional comfortable Italian hotel with good spa area and on demand shuttle bus to lifts and town at night

Stayed in February 2025

The carpet in the room was not vacuumed every day.

Exceptional place and staff friendliness. We couldn’t go snowboarding in one day because all the slopes were closed. So the manager informed all the guests that saunas will be opened earlier than usually. Shuttle service was also amazing. Drivers were very friendly and helpful. During breakfast we had a big variety of food to choose. What I liked the most - a lot of fruits, which is very uncommon in the Alps area.

Stayed in February 2025

Best service ever experienced .

Stayed in January 2025

Mattresses and pillows could be changed with more comfortable ones

Everything was excellent!

Stayed in January 2025

We had a fantastic time in Hotel Lorenzetti during our stay in Madonna di Campiglio. The Hotel is located less than 5' driving distance from the center of the village and offers a shuttle bus (free of charge) to the ski lifts and village center upon request. The breakfast offered variety of choices which was exactly what we were looking for. The room and all the hotel areas was very clean and tidy. The staff was very polite & helpful and along with Mrs. Lorenzetti (who is very kind and hospitable) made us feel like home. It was a memorable experience and we will definitely intend to visit them again.

Stayed in December 2024

The staff were amazing, they were all incredibly welcoming from the front desk, spa staff and waiters. The shuttle service was very useful for getting into town and back. The food in the hotel was very tasty and luxurious. Pascal the head waiter was a legend and a great host in the evenings. The views from the hotel were top notch, beautiful light on The Dolomites in the evenings. Meeting Madame Lorenzetti was a highlight of the stay there, she was welcoming and a great host. Would love to go back there, the photos and videos we were able to capture while staying were beautiful. The area is surrounded by a multitude of hikes for all abilities and ages. My Partner is professional photographer and videographer and would love to send the hotel some of the pictures and video as a bit of a thank you for the wonder stay and experience.

Stayed in July 2024

Facilities need a bit of renewal (elevator is old, water pipes making loud and creepy sounds in the night, jacuzzi full of scratches and a bit rusty).

Shuttle service to city center active 24/7, staff very gentle and always trying to solve any issue with an eye to the client. Very good breakfast, and even cakes as a gift for the trip back :)

Stayed in August 2024

That we had to leave :)

One of the best hotels that I have stayed at! We had problems with our car so we arrived later than planned. When we arrived we were opgraded to a better room (maybe the staff felt sorry for us?) Very friendly staff, especially in the restaurant, who were polite and quick to smile, even when non italians like us made mistakes when ordering food. Quick service, delicious food, great coffee in the morning. The shuttle service from the hotel worked well. Mrs Lorenzetti was charming and friendly, met us when we arrived, and came with some small cakes as a present when we left. Thanks for a great stay - we will be back.

Stayed in July 2024

I liked everything and I will go back.

Individual attention given to the guests.

Stayed in July 2024

This is a beautiful very traditional hotel with gracious and delightful staff always offering outstanding service without any hint of obsequiousness. It was a joy to be with them. Our room was comfortable and the food was excellent.

Stayed in July 2024

Honestly, nothing. Everything was great.

The absolute best service ever -- and I don't say that lightly. The workers at the desk and in the restaurant were absolutely the best in the world. We did the half-board option (dinner included), which was an absolute pleasure every night we were there. The only difficulty was in deciding which of the excellent menu options to choose. Senora Lorenzetti takes a personal interest in each and every guest and making sure they have a nice stay.

Stayed in July 2024