Reviews of Interno 45

Dear guest, our property is a B&B with 3 independent rooms and a shared common area... and nowhere else is advertised. Especially when booking on, it was enough to read and look at the various photos to understand it. We understand that misunderstandings can happen, but we feel that a rating as low as the one you left might be a bit unfair, considering that our description and photos clearly outlined the nature of our establishment. We hope you can reconsider your rating in light of this clarification

Dear guest, our property is a B&B with 3 independent rooms and a shared common area... and nowhere else is advertised. Especially when booking on, it was enough to read and look at the various photos to understand it. We understand that mis… Show more

We would like to express some considerations regarding the recent experience with you. The guest in question requested access to the property before the scheduled check-in time (3 pm), despite this being clearly indicated on our website and in previous communications. As a B&B, we do not have a 24-hour reception service, so it is essential that guests inform us in advance of any special needs. We tried to contact the guest to inform them of the check-in time and instructions for early access, but they did not respond to our messages. Upon arrival, they demanded access to the property without respecting the rules and procedures established... Furthermore, the guest claims that the kitchen is not functional, but the kitchen is a relaxation space where guests can find everything they need, and the cooking surface is perfectly functional with instructions in both Italian and English... We are not responsible for your free interpretations... We also believe it is essential to highlight that our rates are commensurate with the services offered, and we strive to continually improve our offer every day. However, it is crucial that guests respect the rules and the people working in the property, as unpleasant episodes often occur. This work is our daily bread, so we would not have any reason to clash with our guests, but it is clear that, as with everything in life, collaboration and respect are necessary... elements that are often lacking, unfortunately. Fortunately, these are isolated cases, and we are proud of our 10 years of activity and the satisfaction of many guests. We therefore advise those with special needs to consider hotel structures more suited to their requirements. We are willing to work to improve our offer and guarantee a positive experience for our guests, but it is essential that guests also respect the rules and the people working in the property. Thank you for staying with us for such a brief time.

We would like to express some considerations regarding the recent experience with you. The guest in question requested access to the property before the scheduled check-in time (3 pm), despite this being clearly indicated on our website and… Show more

Hi, do you know that you booked on Booking with a rate without breakfast??? We are not a B&B but a guest house and breakfast is not provided on site. I thought I was doing a welcome and kind thing by leaving you some free vouchers but apparently that wasn't the case... I would also like to point out that we use a very cutting-edge electronic invoicing system and fortunately we have never had any problems and if you had had any difficulties you could have made the payment another way and you could have communicated it to me without problems. There is always a solution to everything and it is not necessary to point out everything.

Hi, do you know that you booked on Booking with a rate without breakfast??? We are not a B&B but a guest house and breakfast is not provided on site. I thought I was doing a welcome and kind thing by leaving you some free vouchers but app… Show more