Hodnocení – Hotel Villa Melì 3 hvězdiček

Dear Jan, Thank you very much for fully understanding our culinary philosophy and for sharing your valuable feedback. We’re glad you appreciated our staff’s service, the quality of the cuisine, and the comfort of the rooms. Regarding the wellness area, we would like to clarify a few points. The wellness opening hours are clearly communicated, and we’re happy you could see that they were respected. You were informed that one of the two saunas was experiencing some issues and, as it was a weekend, maintenance might have been delayed. The other sauna was working properly; both saunas reach the same temperature, with only the aroma differing—one with alpine herbs, the other with citrus. The saunas do not run “on sunshine,” as might have been interpreted: they were installed outdoors so that the sun can assist in heating, a sustainable choice that would not, especially in winter, be sufficient alone to reach 80-90 degrees. The manager (myself) was available at reception for several days but did not have the chance to meet you, likely because you were understandably enjoying your vacation. On your departure day, we were hoping for a farewell or some further feedback, but none was given. We would like to emphasize that we always expect courtesy and respect in our interactions, and we hope you share this spirit of kindness, which is essential for positive dialogue. Regarding the hot tub, as explained, it is wood-heated to provide natural warmth: the temperature can therefore exceed 40 degrees, but especially in winter it regularly drops quickly. Despite some communication challenges, we did our best to address all concerns after your feedback. We would be happy to welcome you again and offer you an even more enjoyable experience. Best regards, Erika Hotel Villa Melì

Dear Jan, Thank you very much for fully understanding our culinary philosophy and for sharing your valuable feedback. We’re glad you appreciated our staff’s service, the quality of the cuisine, and the comfort of the rooms. Regarding the w… Zobrazit více

Dear Pavla, thank you for sharing your experience and for your kind words about our staff and location. Regarding the wardrobes, this type was a deliberate choice: larger wardrobes would have reduced the available space in the room and would not have matched the design we wanted to maintain. In addition, our data shows that most stays are under 7 nights, except in particular periods, so we preferred to provide more varied storage solutions, also allocating more space to the bathrooms. The decision to have open wardrobes, without doors, was made both for practical reasons—helping guests avoid leaving belongings behind—and for hygiene purposes, as it makes cleaning easier and more visible. We look forward to welcoming you back for another pleasant stay. Kind regards, Hotel Villa Melì

Dear Pavla, thank you for sharing your experience and for your kind words about our staff and location. Regarding the wardrobes, this type was a deliberate choice: larger wardrobes would have reduced the available space in the room and woul… Zobrazit více

Dear Klara, Thank you very much for your wonderful review — we’re so happy you enjoyed your stay with us and appreciated the location, the cleanliness, and the warm welcome from our team. Regarding your remarks on the wellness area, we would like to clarify that our saunas are professionally set and maintained at appropriate temperatures throughout the day. It may happen, occasionally, that if the door is left slightly open or not properly closed, the temperature can temporarily drop — we always invite our guests to inform reception so we can promptly intervene. The relaxing area is intentionally designed to be intimate and quiet, and we understand it may feel limited during peak hours, but we strive to ensure a pleasant experience for everyone. We hope to have the pleasure of welcoming you again soon! Best regards, Hotel Villa Melì

Dear Klara, Thank you very much for your wonderful review — we’re so happy you enjoyed your stay with us and appreciated the location, the cleanliness, and the warm welcome from our team. Regarding your remarks on the wellness area, we wo… Zobrazit více

Gentile Kamila, grazie di cuore per la sua splendida recensione e per il punteggio perfetto! Siamo felici che abbia apprezzato la nostra cucina e l’ambiente pulito: sono aspetti a cui teniamo molto. Per quanto riguarda i letti, capiamo che la percezione della comodità possa variare da persona a persona. Ci fa piacere però segnalare che i materassi sono nuovissimi, appena acquistati, scelti proprio per offrire il miglior comfort possibile. Speriamo di rivederla presto! Cordiali saluti, Hotel Villa Melì Vážená Kamilo, srdečně děkujeme za Vaši skvělou recenzi a za perfektní hodnocení! Jsme rádi, že se Vám líbila naše kuchyně a čisté prostředí: jsou to aspekty, na kterých nám velmi záleží. Pokud jde o postele, chápeme, že vnímání pohodlí se může u jednotlivých osob lišit. Rádi bychom však zdůraznili, že matrace jsou zcela nové, právě zakoupené, vybrané tak, aby poskytovaly co nejlepší pohodlí. Doufáme, že se brzy uvidíme! S pozdravem, Hotel Villa Melì Dear Kamila, Thank you very much for your wonderful review and perfect score! We are delighted that you enjoyed our cuisine and clean environment: these are aspects that we care deeply about. As for the beds, we understand that perceptions of comfort can vary from person to person. However, we are pleased to point out that the mattresses are brand new, recently purchased, and chosen specifically to offer the best possible comfort. We hope to see you again soon! Best regards, Hotel Villa Melì

Gentile Kamila, grazie di cuore per la sua splendida recensione e per il punteggio perfetto! Siamo felici che abbia apprezzato la nostra cucina e l’ambiente pulito: sono aspetti a cui teniamo molto. Per quanto riguarda i letti, capiamo che … Zobrazit více

Vážený Puchmertlova, rádi bychom Vás informovali, že Villa Melì byla kompletně zrekonstruována a nyní je elegantním hotelem třídy 3* superior. Srdečně Vás zveme, abyste nás opět navštívil a objevil všechny novinky a změny! S pozdravem, Hotel Villa Melì Dear Puchmertlova, we are pleased to inform you that Villa Melì has been completely renovated and is now an elegant 3-star superior hotel. We warmly invite you to visit us again and discover all the new features and improvements! Best regards, Hotel Villa Melì

Vážený Puchmertlova, rádi bychom Vás informovali, že Villa Melì byla kompletně zrekonstruována a nyní je elegantním hotelem třídy 3* superior. Srdečně Vás zveme, abyste nás opět navštívil a objevil všechny novinky a změny! S pozdravem, Hot… Zobrazit více