Reviews of Hotel Marinoni 3 stars

Good morning, we would just like to point out that on Booking.com it says that all rooms have ceiling fans, it is normal that with this abnormal heat in 4 people in a double room it is less bearable. Also talk about the station. It is in fact our strong point, as you also wrote, and it is impossible that by keeping the windows open you do not hear some trains pass, the trains then only leave at certain times, not always. We thank you for your comment and hope you can give us another chance.

Good morning, we would just like to point out that on Booking.com it says that all rooms have ceiling fans, it is normal that with this abnormal heat in 4 people in a double room it is less bearable. Also talk about the station. It is in fa… Show more

Good morning, it is really absurd to have to read things like this. On Booking.com, if I had read it, it says first of all that animals are accepted but only on request, so you have to notify the hotel and it also says that the hotel in question will ask you for a supplement to be paid upon your arrival, which will obviously be decided by the hotel. If you had bothered to notify us, we would have told you that the supplement for each animal is 10.00 euros. You did not show up at the reception with the cats, and my colleague, not knowing anything since you had not notified anyone, only noticed afterwards and asked you, even against our regulations, at least 15.00 euros instead of 20.00 euros as per the regulations. All our guests must notify us of their arrival with animals in custody and, even if they are welcome, the supplement is for the much more thorough cleaning that our cleaning staff must do, because I remind you that there are also people with allergies. Next time we recommend that you read carefully before booking any hotel, thank you.

Good morning, it is really absurd to have to read things like this. On Booking.com, if I had read it, it says first of all that animals are accepted but only on request, so you have to notify the hotel and it also says that the hotel in que… Show more

Good morning, as you may have seen, parking spaces during the 3 days of your stay are limited, so by reservation, and you never made either the reservation or the request, also you parked your bikes inside, so we don't understand your problem. the tourist tax is 0.50 cents per person per night, we don't understand what you're talking about. also, since the hotel the first and only night was not to your liking, we don't understand your return to the structure for the umpteenth time. we are not the only hotel nearby, only that the others are perhaps much more expensive and you understood that it was not convenient for you. but coming and then writing these things is quite in bad taste. our breakfasts do not only offer sweets, also homemade cakes, fresh and packaged brioche NOT only packaged, jam, nutella, eggs, salami, cheese, ham, bread, yogurt, cereals etc... before booking a hotel you should always read the services and conditions, and anyone who books knows that our hotel is located in front of the station, if this fact is a problem for you do not book. our price for the high season is one of the lowest in the area and this is due to demand and competition. I am sorry that you stayed here three nights by your choice and reading these things that for the effort we put in we do not deserve. we hope you can reflect on us. thank you

Good morning, as you may have seen, parking spaces during the 3 days of your stay are limited, so by reservation, and you never made either the reservation or the request, also you parked your bikes inside, so we don't understand your p… Show more

Good morning, on the booking site Booking.com at the time of your reservation in the services category it is mentioned that there is no air conditioning but that all the rooms are equipped with ceiling fans, we do not understand why you booked our hotel. before booking I invite you next time to inform yourself and read all the conditions and services present in the structure. in addition to you in our hotel there were 40 other people, all our guests were aware that the rooms would have ceiling fans and the only one who complained and created discomfort was you by not respecting with intimidating and rude attitudes towards the girl at the reception who was working, in addition to having deliberately polluted the neighborhood with the horn of your car repeatedly when leaving the structure. you could have obtained a refund, if you had found on the contrary written in our services air conditioning and instead you would have found fans. it could be that for you the heat was unbearable but you were the only one to leave. the girl at the reception was mortified and scared by his attitude, we are very sorry for what happened.

Good morning, on the booking site Booking.com at the time of your reservation in the services category it is mentioned that there is no air conditioning but that all the rooms are equipped with ceiling fans, we do not understand why you boo… Show more

Good morning, we are sorry to find in this review untrue facts. first of all you made a reservation in a hotel that if I had read well on Booking.com it is written that it closes at midnight. after that time there is a supplement of 15.00 because we have to pay the person who will be kind enough to come and open the door for you. (1 euro was for the tourist tax) secondly you have put a phone that has always been unavailable therefore it is not our fault if we were not able to communicate in advance the late check-in procedure, which we also wrote to you via a message on booking.com but you did not read it. after that time you must not ring the bell, because as already said there is no one at the reception. therefore you will have to wait patiently for our caretaker who arrives from the opposite side of the hotel to come and open the door for you. finally the gate of our internal parking was closed, because it was full, you opened it without consulting anyone and you put your car in front of all the other cars which is very serious, because if the caretaker had not realized it and something had happened, no one would have been able to get out. the caretaker only did his job and said to park the car in the various free parking spaces right in front of our hotel. the room was an adequate and spacious triple room, suitable for 3 people. you were 2 adults and a 7 year old child. next time we ask you, given your needs, to check all the services and conditions of the hotel carefully and not just look at the price. thank you

Good morning, we are sorry to find in this review untrue facts. first of all you made a reservation in a hotel that if I had read well on Booking.com it is written that it closes at midnight. after that time there is a supplement of 15.00 b… Show more

Good morning, we are sorry you did not find a choice in the breakfast that many appreciate. in addition to the various hot drinks that are served in ceramic cups. above the buffet there is the choice of drinking juice, water and cold milk. in addition to the homemade cakes we have a varied choice of brioche, bread to make bread with nutella or jam rather than toast with ham, cheese or salami. the various yogurts both white and fruit with the various cereals and scrambled and hard-boiled eggs. then in any case we are always available for any type of request obviously always within the limits of our possibilities. I hope next time, you want to help us improve. thank you

Good morning, we are sorry you did not find a choice in the breakfast that many appreciate. in addition to the various hot drinks that are served in ceramic cups. above the buffet there is the choice of drinking juice, water and cold milk. … Show more