18 Vico Cappuccinelle secondo piano, 80135 Naples, Italy
#695 of 2,499 B&Bs and inns in Naples
Guests' ChoiceBased on 31 hotel reviews
9.1Cleanliness
9.5
Comfort
9.3
Location
8.6
Facilities
9.3
Staff
9.5
Value for money
9.3
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 12, 2025
Susan
AustraliaI found the undersheet/mattress protector uncomfortable as I wasn't able to stop it slipping around
Stayed in May 2025
Reviewed: April 19, 2025
Radoslav
Czech RepublicThe bed was too narrow for me.
Clean and quiet
Stayed in March 2025
Reviewed: April 16, 2025
Fotios
GreeceEverything was perfect in Mastersa Guest House. The location was great. You are 10-15 minutes near center. You have also the metro station like 7 minutes from the facility. The neighborhood was quiet. The room inside was very spacious and cleaned every day with big and comfortable bathroom. Also, the facility had shared kitchen in order to prepare coffee. Last but not least Mrs. Stefania and her husband were very kind and helpful with everything we asked for and they answered very fast. I totally recommend this place
Stayed in April 2025
Reviewed: April 9, 2025
Vladimir
SerbiaAmazing .. host, location, beds, everything was tidy!
Stayed in April 2025
Reviewed: November 5, 2024
Lady
FranceNothing
The warm welcome and help of the owner was a plus that i had never had. The coffee and tea were Genius
Stayed in October 2024
Reviewed: October 18, 2024
Agnieszka
NorwayVery friendly and helpful owner and staff. Clean rooms, comfortable beds. Comfortable. We recommend staying here.
Stayed in October 2024
Reviewed: October 14, 2024
Catherine
SpainThe apartment itself was lovely, nothing really to not like, up quite a few flights of stairs so maybe not suitable for someone with mobility issues.
Upon arriving at the property we were slightly concerned as the area generally is quite tired, but as they say, never judge a book by its cover, as soon you enter the apartment everything is fresh and clean, there has been a lot of thought put into the layout and our room was very nice, entry to the property is on a key card which worked well, there are no bars/restaurants in the immediate area but in Dante plaza there are lots, it’s a good walk down but a tough climb back up after a couple of beers 😊 all on all a very nice stay, the bed was super comfortable and the bathroom/shower was lovely, very nicely decorated with a lot of thought put into the design.
Stayed in October 2024
Reviewed: September 30, 2024
Carol
AustraliaThe stairs upto the room as no lift
Stayed in September 2024
Reviewed: September 28, 2024
Carol
AustraliaThe stairs upto the room. I am an older female person and would have been in dire straights getting my luggage up the stairs if the staff had not been available. As it was I had to slide my case down to get it out early AM.
Great communication
Stayed in September 2024
Reviewed: September 3, 2024
Ann
AustraliaThe balcony could have been cleaned
Loved the balcony I could sit out and enjoy the neighbourhood
Stayed in September 2024
Reviewed: August 26, 2024
Ifra
ItalyBuilding is very old hence there was no elevator. But Host were super nice they offered us help to carry our luggage.
Location was excellent, Close to metro station Dante
Stayed in August 2024
Reviewed: August 16, 2024
Terrao
PortugalThe sir that made the check in was amazing and kind, he helped a lot. The cleaning its super good and its very confy.
Stayed in August 2024
Reviewed: August 15, 2024
Ushani
Sri LankaEverything was good location on a little mountain if you travel with lots of luggages difficult to walk with them. Comfortable ,clean and cozy place
Stayed in August 2024
Reviewed: July 18, 2024
Kateřina
Czech RepublicYou can here noises from the street or from your neighbors. But it is Napoli so you need to count with that :)
Everything was new and clean. We met the owners who were super nice and they gave us some great tips where to go. The location was good and safe, you need to go uphill so be ready for that.
Stayed in May 2024
Reviewed: July 13, 2024
Yon
United KingdomWater pressure was a little weak and didn't heat up very much. Would also be great to have a full length mirror in the bedroom, as the one in the bathroom was very high up, but nothing that made the stay unenjoyable.
Very clean and superb location, seemed recently refurbished. Lovely communicative host, helped me out with all the questions and bags I had! Was working remotely and the WiFi was fast, lovely views and great natural lighting to work in. Air conditioning was a lifesaver in the heat!
Stayed in July 2024
Reviewed: June 29, 2024
Radoslav
BulgariaYou have to wait too much time for the hot water to shower, and even then it was warm.
It was new and clean. The room was quit and had everything nessasery
Stayed in June 2024
Reviewed: June 2, 2024
Leonor
SpainN/A
Brand new guess house in and old building, very nice decorated, very confortable. Close to Dante Piazza where you can get the metro, and nice restaurants. Air conditioner, coffee machine. Angelo help us with all our necessities. Answering all our questions.
Stayed in June 2024
Reviewed: May 29, 2024
Nikita
HungaryThe wifi was not the best in the room (5) we stayed. The connection was somehow too poor. Perhaps the room is too inside of the building that blocks the signal. Just a rough guess.
The bed was super comfortable and the location is perfect. Right in the city center. Not so far from the main tourist street of Naples
Stayed in May 2024
Reviewed: May 15, 2024
Ioannis
GreeceThe rooms were very clean and the furniture is brand new. There’s nothing missing and the rooms are cleaned everyday. Very convenient, it’s a 5 minute walk from Dante Square. Also if you have a car, the owner helped us reserve a position on a nearby parking garage, which is very helpful, Napoli roads are not car-friendly to park outside.
Stayed in May 2024
Reviewed: May 6, 2024
Maria
CyprusNo complains :)
People there were very helpful, the location is great as it is close to the center but in a more quiet area. The room was absolutely clean and comfortable. There is a common kitchen area where you can enjoy your coffee. The view from our window was a lovely green garden.
Stayed in May 2024
Reviewed: November 3, 2024
Tiina
FinlandToo narrow bed. Water boiler's plug didn't work.
Location was quite good, but difficult to climb up hill and narrow stairs with heavy luggage. Saff was helpful and nice. Very clean.
Stayed in November 2024
Reviewed: August 17, 2025
Gomez
SpainThere are no comments available for this review
Stayed in August 2025
Reviewed: May 4, 2025
Maurizio
United KingdomThere are no comments available for this review
Stayed in May 2025
Reviewed: October 19, 2024
Marissa
United KingdomThere are no comments available for this review
Stayed in October 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content