Reviews of Hotel Arya by Mauro 3 stars
Via Lazzarini 25, Colombare di Sirmione, 25019 Sirmione, Italy
Loading
Guests also reviewed these properties:
Xi'an, China
Dubai, United Arab Emirates
Quakertown, United States
Shanghai, China
Tsukuba, Japan
Jelenia Góra, Poland
Hastings, United Kingdom
Bernkastel-Kues, Germany
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewVery good location. Very clean. Very convenient for parking. Good breakfast.
No
Dear Changyi, thank you very much for your words. We're delighted to hear that all our services exceeded your expectations. We remain at your disposal should you wish to book another stay in Sirmione. Best regards Denise
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewStaff was really kind, everything was clean and breakfast was also cool, u can choose many things there..
Dear Dagmar, it was a pleasure meeting you. We are truly happy that breakfast, cleaning service exceeded your expectations. We hope to welcome you back for another unforgettable stay. Best regards Denise
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewWonderful personal
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe beds were great. We had two queen size beds, perfect for the family of four. We loved our stay even if we stayed just for one night. Breakfast is good.
Dear Marian, Thank you so much for sharing your experience with us! We're delighted you enjoyed your stay so much. Our goal is always to offer comfortable rooms and attentive service, so we're happy you appreciated the quality of our rooms and breakfast. It will be a pleasure to welcome you again, Best regards Denise
Dear Marian, Thank you so much for sharing your experience with us! We're delighted you enjoyed your stay so much. Our goal is always to offer comfortable rooms and attentive service, so we're happy you appreciated the quality of o… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewDear Helena, thank you so much for your lovely review! We’re delighted you enjoyed the beautiful room, the rich breakfast selection, and the pleasant walk to the old town. Should you want to plan another fantastic stay in Sirmione, we remain at your full disposal — it would be a pleasure to welcome you back! Best regards Denise
Dear Helena, thank you so much for your lovely review! We’re delighted you enjoyed the beautiful room, the rich breakfast selection, and the pleasant walk to the old town. Should you want to plan another fantastic stay in Sirmione, we rema… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean, in the center, beach is close.
Rooms are a little bit small.
Dear Molnar, Thank you sincerely for taking the time to share your experience with us. We're truly pleased to know that you appreciated the cleanliness of our spaces and the convenience of our location — both aspects we take great pride in. It’s wonderful to hear that many elements of our service met your expectations. At the same time, we understand that the room size may not have fully matched your preferences. As our accommodations vary depending on the category selected, we always encourage guests to review the room descriptions carefully when booking. Should you prefer a more spacious option in the future, our team would be delighted to assist you in choosing the ideal room for your needs. We look forward to welcoming you again and offering an experience that’s even more tailored and memorable. Warm regards, Denise
Dear Molnar, Thank you sincerely for taking the time to share your experience with us. We're truly pleased to know that you appreciated the cleanliness of our spaces and the convenience of our location — both aspects we take great prid… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe stayed at this hotel during the summer season of 2025. We booked one of the most expensive Family Apartments with a spa bath on the balcony. Unfortunately, the hotel did not meet our expectations: • Very tight parking, where other guests’ doors were hitting our car (no one offered us the garage that is advertised for this apartment on the website). • Dusty, worn-out room with a dirty carpet, and the minibar was not working. • Bad smell from the air conditioning, which was also spitting water onto the walls (see attached picture). • Plenty of spiders in the room. • Very low water pressure in the shower. • Wooden floor on the terrace was damaged and partially sunken, making it unsafe to walk on.
Dear Guests, Thank you for sharing your experience at our property. We are truly sorry that your stay did not meet your expectations, especially considering you had chosen one of our superior-category apartments. We fully understand your disappointment, and we regret not having had the opportunity to discuss your concerns with you directly during your stay. Managing a hospitality facility involves taking care of many aspects, and despite our ongoing commitment to providing attentive and timely service, issues can occasionally arise. This is precisely why we always encourage guests to promptly report any problems: our on-site staff is available to intervene quickly and improve the experience in real time. Your feedback is valuable and will be given the utmost attention. We will follow up with our technicians regarding the structural concerns you mentioned, such as the air conditioning unit and the terrace flooring, and we will reinforce our cleaning checks to ensure even higher standards. We would also like to point out that the apartment in question was recently renovated through significant investments. However, in light of your feedback, we will carry out further checks to ensure everything is in line with our guests’ expectations. As for the garage, we sincerely apologize if it was not offered to you at check-in. We will investigate internally to understand what happened, and we would like to take this opportunity to remind you that parking is currently offered free of charge to our guests — a service we consider to be a valuable benefit, not always available in similar accommodations. We are aware that a negative review represents an opportunity for growth, and we thank you for providing us with this moment of reflection. At the same time, we believe that a direct conversation during your stay could have allowed us to intervene and concretely improve your experience. We remain at your disposal for any further discussion, and we thank you for giving us the opportunity to reflect and improve. Our daily goal is to offer high-quality hospitality, and we will continue working with dedication in this direction. Kind regards, The Management
Dear Guests, Thank you for sharing your experience at our property. We are truly sorry that your stay did not meet your expectations, especially considering you had chosen one of our superior-category apartments. We fully understand your … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBreakfast, outside seating.
No tea/ coffee making facilities in the room. Small shower size.
Dear Richard, Thank you so much for taking the time to write this review. We are so happy you enjoyed your stay. We always take our guests suggestions into consideration for improvements. We wanted to let you know that we currently offer a kettle for making tea in your room upon request. Thank you again, and we hope to see you again soon for another fantastic stay on Lake Garda. Best regards Denise
Dear Richard, Thank you so much for taking the time to write this review. We are so happy you enjoyed your stay. We always take our guests suggestions into consideration for improvements. We wanted to let you know that we currently offer a… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe property announced us in the last minute that they have an issue with the bathroom and they relocate us to a different location. After notifying them that we received their message we asked if they grant similar conditions. They haven’t replied to the message.
We find it disappointing that they applied the presented strategy.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewClean, tidy, good location, friendly efficient staff and great breakfast.
Nothing.
Dear Mr. Martin, thank you very much for your review. We hope to see you again soon. Best regards Michael
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in May 2025
Verified reviewsafe parking, clean rooms
size of the bathroom/ shower cabin TINY , ungoing restructuring works inside building on halls, walls, outside and at reception area , outside area not well maintained , lack of personnel and superficial cleaning outside property in common areas ( no one empty the ashtrays for 3 days , chairs & tables outside full of dust). Same breakfast every day, not refilling plates. Far away of everything but with a car / bus ( few minutes far away by walking ) is manageable. Not well trained personal at reception but eager to help and smiling.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewSpacious, clean, well laid out Very helpful staff
Be good to have tea/coffee facilities in room
Dear Mariea, Thank you so much for taking the time to write this review. We're so happy you enjoyed your stay. We always take our guests' suggestions into consideration for improvements. We wanted to let you know that we currently offer a kettle for making tea in your room upon request. Thank you again, and we hope to see you again soon for another fantastic stay on Lake Garda. Best regards Denise
Dear Mariea, Thank you so much for taking the time to write this review. We're so happy you enjoyed your stay. We always take our guests' suggestions into consideration for improvements. We wanted to let you know that we currently … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewOverall clean, convenient and nice. The breakfast was excellent.
Dear Eran, Thank you so much for your kind words about your stay. We're so happy that the breakfast exceeded your expectations. We hope to see you again soon for another fantastic stay on Lake Garda. Best regards Denise
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGood value for money, well equipped and great breakfast
Room was pokey. Location was a bit far out and looked was under construction.
Dear Ms. Sandra, thank you very much for your review. We hope to see you again soon. Best regards Michael
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewNice spacious and clean room and bathroom.
Wifi was fairly disappointing. Breakfast simple but OK - would have hopes for a bit more choice given the fairly steep price.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewSirmione is an amazing place! The hotel is in a quiet residential street, outside the historic center and outside the ZTL. Nearby, a commercial area offers great restaurants and a market. On-site parking is available. A wonderful, attentive, and enthusiastic staff member welcomed us, showed us the facilities, and provided all the information we needed. We stayed in the new wing—rooms are brand-new, not very large, but very comfortable. The breakfast is fantastic! Abundant, delicious, with tables indoors or in the garden patio. Staff are friendly, and the hotel is pet-friendly.
The small detail is that the wifi was very weak and unstable in the room.
Dear Mrs. Victor, thank you very much for your kind words about your stay. It was a pleasure having you as our guest and we are happy to know that you enjoyed your stay in our hotel. We all strive to offer the best experience possible and we are thrilled to know that we succeeded. We hope to see you again soon. Best regards Michael
Dear Mrs. Victor, thank you very much for your kind words about your stay. It was a pleasure having you as our guest and we are happy to know that you enjoyed your stay in our hotel. We all strive to offer the best experience possible an… Show more