The bathroom was too small

It was traditional and with a nice view

Stayed in July 2025

The property took the total amount of accommodation fee plus city tax from my account; my travel partner couldn't make it the accommodation agree to refund the amount of 18 euro but I have not received. Nevertheless I had wonderful time staying here, just hope the refund process can be speeded up.

You have your own little studio, very much like living in Florence. The convenience of able to prep your own meals and best of all the washing machine. ( make sure to pack your own laundry powder.

Stayed in July 2025

Location was not very good as it was over a 15 minute walk to the city centre which is not ideal in the peak summer. There are not really any good restaurants or cafes close to the property. Also the staff were extremely rude!!! On arrival they asked us to pay over 100 euro of our accomodation price through cash (which was not at all stated anywhere on our booking), which we didn’t have on us so the manager on the phone demanded we go to the atm to get it out now. However, the atm was closed and they assured us we could pay another day before we left the property. We then relaxed that day as we had a massive travel day and were planning to get the cash out the next day but instead they came back at 9am the next day when we’re still in bed with one of the staff knocking on the door and the manager demanding the money now over the phone. We had to rush to the atm and finally they were happy. Honestly the experience was just rude and they were judging us for still being in bed which is crazy as we had travelled for so many hours the day before and were tired!!!!! If they want such a large amount of the bill payed in cash then they should definitely communicate that before hand. Honestly this experience left a bad taste in my mouth. The property was nothing special anyways and I would definitely find somewhere closer to the city centre and less experience.

The property was quite spacious with a kitchen and washing machine which was handy. However, the washing machine took around 3 hours for a cycle which was crazy, and could only be run when you are in the room as your key card has to stay in the slot for electricity (and cannot be removed from the key set)!

Stayed in July 2025

The treatment I received from the person answering the calls and that even though there were 3 of us, they only gave us one set of keys which is necessary to have electricity in the flat.

The location could not be better and the flat had everything you needed for a comfortable stay.

Stayed in July 2025

Great

Stayed in July 2025

Shower was unbelievably small and it was advertised there was a washing machine but we weren’t allowed to use it as it was staff only. Staff were unresponsive up until arrival but once met they were lovely.

We liked the location

Stayed in July 2025

Shower

Air con

Stayed in June 2025

We found a leak in the shower which meant the bathroom flooded every time we used it, it was also mouldy in the shower which obviously didn’t feel clean. The extractor fan runs all night and is very loud- it meant we had very restless nights. The mattress is quite firm, so not our preference.

We found the location really beneficial as we were able to walk to the centre within 10 minutes and across the river within 30! It was near the tram line too which made travelling easier.

Stayed in July 2025

The check in process. No kettle (had to ask for one). The cooker took 45 mins to heat the kettle! The shower cubical was tiny.

The apartment was a 5 min slow walk from the Tram station and 10 min walk from the Train station - but we only found this out half way into our holiday! A lovely restaurant on our doorstep.

Stayed in June 2025

Its on the top floor and there is no elevator available.

It just right space for the three of us

Stayed in June 2025

Communication was incredibly difficult. The person answering the phone barely spoke English. She refused to plan a time to meet us (we gave her our exact arrival time) and made us wait 30 minutes once we finally got her on the phone .

Spacious accommodations.

Stayed in April 2025

The shower was far too narrow. Honestly, if I were a big person I could not have fit. For an old guy like me, up and down the stairs to the bathroom in the evening was a drag.

Great location for the things I wanted to see. Great, inexpensive, restraints nearby. Loved my kitchen with the little window.

Stayed in May 2025

Tiny room, barely any space to move in. Uncomfortable bed, needlessly complex check in, the room was being cleaned when we arrived, and for an hour and. Ahalf after that (despite providing our arrival time well in advance) and nearly $200 (NZ dollars) of additional fees on top of the booking.com fee.

Great location, close by to everything. Has a heat pump to cool the room when hot, which was nice.

Stayed in May 2025

As others have noted - it is quite a tired property and the communal areas are not great. Generally I’d say it’s worth it, given the price. However, the check-in process is dreadful and means I couldn’t recommend a stay here. No answer to text messages or emails, multiple calls unanswered while I waited at the door. Instructions given in broken English - by a very abrupt manager - who got angry if misunderstood. Because this is so easily changed (maybe text some instructions?) and has been the subject of so many reviews, I was just left thinking that they don’t really care. Spend a little more and go somewhere else. Oh and my bed didn’t have any sheets on it.

Great location - just ten minutes walk to the sights, a few lovely local restaurants. Has all the amenities you could need.

Stayed in May 2025

Company uncommunicative. Messaged in Jan and just before my stay. No response til the day before. Didn’t fill me with confidence. Also the woman on the phone was rude. Apartment was dirty. Especially bathroom. Bathroom tap has very low pressure. Communal hallways are filthy and don’t have a nice vibe at all

Bed was comfy. Bedding was soft. Really close to town centre.

Stayed in April 2025

Could not find ac remote

Good location

Stayed in April 2025

Key had to be inside the house for the eletricity to be on, so we could not leave stuff charging while having dinner outside.

Beds were confortable with sockets on each side. Location also really good.

Stayed in March 2025

The WiFi didn’t work at all even though it was included in the room.

Stayed in February 2025

The facilities are not adequate, it takes half an hour or 40 min to boil a kettle and the cooker has no way of telling where is the highest setting (very very old). Towels are old too, it could be a lovely apartment with a few minor improvements

Location was great, walking distance to everything we needed

Stayed in November 2024

We weren't accommodated in the apartment we booked, so we cannot comment on the location or value for money, as we didn't get there. On arrival to the address we booked, we had not received any check-in instructions to check in ourselves. We called the contact number and we were sent to a different location farther than what we had booked. The wait to check-in was long (over an hour) just on the street, it was not self-check-in. Communication was poor on arrival, lots of confusion. The owner was very upset and rude to the manager and me for not finding our booking.

Despite the confusion, the team accommodated us before dark (I was worried with our little one not having another place to stay). We were given instructions to get cash and were given time for that payment as it wasn't included in the bill.

Stayed in October 2024

The WI-FI doesn't work (the signal is very weak). Third floor without elevator. The apartment needs painting.

For those looking for an apartment just to sleep and be very close to the center, this is great.

Stayed in October 2024

Old, worn out towels. Miniature shower 60x60, hot water heater was on a switch, all electricity was on a switch with a key, linens were old and tired. If you sneezed while having a shit, you’d hit your teeth on the sink.

Price and location

Stayed in October 2024

Very small and lots of stairs

No breakfast provided

Stayed in September 2024

The floor was vacuumed badly, the chairs and the table were falling apart, the beds were very hard and uncomfortable.

We like the look and layout of the apartment, yhe location is very nice, it's close to the center, close to the tran station and close to a grocery store.

Stayed in September 2024