Hodnocení – JR Hotels Gate 7 Bologna 4 hvězdiček

Dear guest, we apologize for the inconvenience you have encountered regarding the air conditioning. We assure you that the filters are cleaned as for current legislation. It would have been a pleasure for us to be able to change your rooms to avoid any inconvenience, highlighting the problem to the reception staff. We would like to point out that often, even by other customers, a pre-authorization is confused (which is used to verify the validity of the credit card entered on the booking portals) and the charge for the services used. In your specific case, the pre-authorization was not successful on the first card indicated, for which reason you were asked to indicate a new credit card, on which the pre-authorization was performed and then during the check-out phase the payment for the reservation, closing the pre-authorization itself. It is important to underline that in no case does the hotel retain sums of money withdrawn without any title, in contravention of the provisions of the law, something that has not happened to you or to anyone else. We hope to have you as a welcome guest again and send you our warmest regards.

Dear guest, we apologize for the inconvenience you have encountered regarding the air conditioning. We assure you that the filters are cleaned as for current legislation. It would have been a pleasure for us to be able to change your rooms … Zobrazit více

Vážený hoste, je nám líto, že Váš pobyt nesplnil zcela Vaše očekávání. Jak jste se měli možnost přesvědčit, náš hotel prošel důležitou restylingovou prací, která se týkala vnitřní části a která pokračuje i na vnější, a to i přesto, že stavba je součástí přilehlého realitního komplexu. Doufáme, že při příštím pobytu oceníte vylepšení, která byla provedena. Pozdravy

Vážený hoste, je nám líto, že Váš pobyt nesplnil zcela Vaše očekávání. Jak jste se měli možnost přesvědčit, náš hotel prošel důležitou restylingovou prací, která se týkala vnitřní části a která pokračuje i na vnější, a to i přesto, že stavb… Zobrazit více