Reviews of Hotel Michelangelo Palace & SPA 4 stars
Viale Della Stazione 63, 05100 Terni, Italy

Loading
Guests also reviewed these properties:
Navata, Spain
Alicante, Spain
Ciutadella, Spain
Catemaco, Mexico
Westendorf, Austria
Savoca , Italy
Tralee, Ireland
Paris, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in May 2025
Verified reviewThe location is great, opposite of the train station. We used the hotel parking. The room was spacious with a balcony.
The room needed an urgent renovation as there were cracks, dirty marks on the walls, and it smelled smoke quite intensely. The beds were quite old.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIt was what one expects given the price however the description of the structure on the website is very faithful to what it is and this is appreciated. The staff is super helpful and accommodating.
Nothing to complain about.
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewWe booked here at the last minute and checked in late evening. The staff were very friendly and accommodating. The hotel is very nice, with a boutique style, spa, pool, rooftop bar, and restaurant.
Our room was nice and clean; however, it was warm and stuffy. Because we went in the spring, the air conditioning was "turned off" for the building, and we had to sleep with the patio door open. This was an issue for many reasons, most importantly, our patio was adjacent to the fire escape and was an easy climb over for someone to get into our room. We were offered another room. However, the patios were only separated by a small partition and could have had the same issue, but with a neighbor, we took our chances with the fire escape. All was well enough. We were two people with one towel and a load of hand towels, and the shower leaked.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewIn front of train station.
Very old inside, very small shower
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewThe location was good, that is it, everything else was very bad
I had bugs in my room, shower was full of mold with cracked tiles, bed was like sleeping on cardboard and then was no iron available when requested.
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewThe breakfast and location are excellent
The bed wasn't convinient
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewThis was my first stay after a long internaional travel and so I decided to choose a comfy hotel. And sure it was very comfortable with the silence and though the hotel itself feels a bit dated, it is the best value for money property in my opinion. Will definitely go back in April
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewRooms are spacious enough, additional covers and a pillow were available, the staff was really gentle and available. wifi OK
For 4-star hotel I expected the slippers in the room, and a better breakfast (the food was average, considering an excellent Italian cuisine in the restaurants around). The towels were changed even if I did not asked for it, as they were clean. Just one shampoo-bath in the shower, no hair conditioner, and the hair drier is pretty old.
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewConvenient location. Kind stuff. Good breakfast.
Rooms are a bit dated.
Reviewed: 12 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified reviewExcellent breakfast Comfortable bed Quiet room Excellent location
Squeaky doors Lack of natural light in bedroom Overpriced entry for pool, never mentioned a cost in advertisement
Reviewed: 9 October 2024 · Stayed in August 2024
Verified reviewReviewed: 7 October 2024 · Stayed in August 2024
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 12 September 2024 · Stayed in September 2024
Verified reviewGreat location opposite the train station. Nice and clean and the staff were friendly
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewGood location, parking available
Facilities are outdated, few things were not working in the room (air conditioning, lights, door).
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewLocation
Breakfast
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewReviewed: 28 June 2024 · Stayed in June 2024
Verified reviewGreat staff, and great location 👍
Reviewed: 28 June 2024 · Stayed in June 2024
Verified reviewReviewed: 22 May 2024 · Stayed in May 2024
Verified reviewReviewed: 12 April 2024 · Stayed in April 2024
Verified reviewStaff was extremely helpful. The room was quite warm as air conditioning wasn’t working yet so they changed our room to a cooler one We dined in the restaurant attached to hotel and it was delicious with some of the best waiting staff I’ve ever experienced. Definitely worth going back just for that