Reviews of Milano Verticale | UNA Esperienze 4 stars
Via Carlo De Cristoforis 6, Stazione Garibaldi - Porta Nuova, 20124 Milan, Italy
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewV. Good breakfast and the staff was very kind and ready to help
The AC was not that good and because of that we opened the balcony so we suffered from the mosquitoes
Dear Saud, thank you for sharing your experience at Milano Verticale | UNA Esperienze. We are delighted to hear that you enjoyed our breakfast and the kindness of our staff. At the same time, we are sorry that the air conditioning did not fully meet your expectations. Please note that, according to Italian regulations, the system is set to a standard temperature threshold that cannot be lowered further. Your feedback is truly valuable and will be shared with our team to further improve the comfort of our guests. We look forward to welcoming you back for an even more pleasant stay. Kind regards, Elena Comisso Manager Milano Verticale
Dear Saud, thank you for sharing your experience at Milano Verticale | UNA Esperienze. We are delighted to hear that you enjoyed our breakfast and the kindness of our staff. At the same time, we are sorry that the air conditioning did not f… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
They give me small room than the one I booked. I’ve been in this hotel before the room was bigger.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewNew and the smell is very nice
Dear Saud, Thank you for your kind words. We are delighted that you enjoyed the pleasant atmosphere and our exclusive UNA fragrance, which is part of the unique identity of our hotel. Should you wish, on your next visit you will also have the opportunity to purchase it and take a piece of Milano Verticale home with you. We look forward to welcoming you back soon for another memorable stay. Kind regards, Elena Comisso Manager Milano Verticale | UNA Esperienze
Dear Saud, Thank you for your kind words. We are delighted that you enjoyed the pleasant atmosphere and our exclusive UNA fragrance, which is part of the unique identity of our hotel. Should you wish, on your next visit you will also have t… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe hotel is perfect. Rooms are clean and spacious. Room has everything you need. Beds are comfy. Staff were nice. Location is perfect, 20 minutes walk to historic areas. Many restaurants in 2 minutes walk and they open until late midnight.
Nothing
Dear Zainah, Thank you so much for your wonderful review. We are delighted to know that you found everything perfect – from the spacious and clean rooms to the comfort of our beds, the helpful staff, and our convenient location close to the historic areas and many restaurants. It is truly rewarding for us to receive such feedback, and we look forward to welcoming you back soon for another perfect stay. Kind regards, Elena Comisso Manager Milano Verticale | UNA Esperie
Dear Zainah, Thank you so much for your wonderful review. We are delighted to know that you found everything perfect – from the spacious and clean rooms to the comfort of our beds, the helpful staff, and our convenient location close to the… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewI liked this hotel, this is my place when I come to Milano again.
Nothing.
Dera Mishari, Thank you so much for your lovely words. We are delighted that you enjoyed your stay and that you consider our hotel to be your place in Milan. We look forward to welcoming you back on your next visit for another wonderful experience. Kind regards, Elena Comisso Manager Milano Verticale | UNA Esperienze
Dera Mishari, Thank you so much for your lovely words. We are delighted that you enjoyed your stay and that you consider our hotel to be your place in Milan. We look forward to welcoming you back on your next visit for another wonderful exp… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything
Good Experience
Dear Faisal, thank you for your rating and nice word. We are glad you chose Milano Verticale | UNA Esperienze for your stay and we hope to welcome you again soon, offering you an experience worthy of a full five stars. Best regards, Elena Comisso – Manager Milano Verticale | UNA Esperienze
Dear Faisal, thank you for your rating and nice word. We are glad you chose Milano Verticale | UNA Esperienze for your stay and we hope to welcome you again soon, offering you an experience worthy of a full five stars. Best regards, Elena … Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewi was travelling by train so location good - close to porta Garibaldi
area isnt great
Dear William, thank you for sharing your feedback following your stay at Milano Verticale | UNA Esperienze. We are glad to know that you found our location convenient, especially being close to Porta Garibaldi station, and that you considered your stay good value for money. We regret to hear that the room size and the surrounding area did not fully meet your expectations. Please rest assured that we take note of your comments, as they help us to constantly improve the experience we offer. We truly hope to welcome you back on your next visit to Milan. Kind regards, Elena Comisso Manager Milano Verticale
Dear William, thank you for sharing your feedback following your stay at Milano Verticale | UNA Esperienze. We are glad to know that you found our location convenient, especially being close to Porta Garibaldi station, and that you consider… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe property very clean and new nice location
Dear Majed thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us and appreciated our location, cleaning , and the service of our staff. We look forward to welcoming you back for another amazing experience! Best regards, Elena Comisso Manager Milano Verticale | UNA Esperienze
Dear Majed thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us and appreciated our location, cleaning , and the service of our staff. We look forward to welcoming you back for another amazing exp… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very clean and modern. The location is perfect not a lot of noise and not far from Milano central station.
The customer service not on point, especially at the check in service. we stayed in this hotel in 2022 and the customer service was amazing. That’s the reason we came back.
Dear Thandi, thank you for choosing Milano Verticale | UNA Esperienze once again and for sharing your impressions with us. We are delighted that you appreciated the cleanliness, the modern style of the hotel, and our convenient and quiet location. At the same time, we are truly sorry to read that your experience with our customer service during check-in did not meet the high standards you experienced in 2022. Please accept our sincere apologies — this does not reflect the level of hospitality we strive to deliver every day. Your feedback is extremely valuable and will be shared with our team to ensure we improve and meet the expectations of our loyal guests. We truly hope to have the opportunity to welcome you back and offer you the flawless service you deserve. Kind regards, Elena Comisso Manager Milano Verticale UNA Esperienze
Dear Thandi, thank you for choosing Milano Verticale | UNA Esperienze once again and for sharing your impressions with us. We are delighted that you appreciated the cleanliness, the modern style of the hotel, and our convenient and quiet lo… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat overall experience, location, hotel facilities - it's modern and clean. I strongly recommend for anyone who is staying in Milan for a few days and want to explore the city and walk around. It's literally just behind Eatly, a known place for getting a decent Italian experience. But there are much more options just down the road in Corso Garibaldi.
The gym needs to be pre-booked, a bit annoying and not really necessary in my opinion.
Dear Cantovas, thank you for sharing such positive feedback. We are delighted that you enjoyed our strategic location, the modern and clean style of the hotel, and the variety of culinary options nearby. Regarding the gym, we understand your note: we require reservations as the space is limited, and this allows us to ensure more privacy and a better service for each guest. We look forward to welcoming you back to Milan soon! Best regards Elena Comisso Manager Milano Verticale UNA Esperienze
Dear Cantovas, thank you for sharing such positive feedback. We are delighted that you enjoyed our strategic location, the modern and clean style of the hotel, and the variety of culinary options nearby. Regarding the gym, we understand you… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe staff were great. I like how cleaned the hotel was and there are many shops and restaurants around. I felt safe walking around the neighbourhood.
Thay fact that we couldn't enjoy all the facility e.g. spa and pool weren't included in the price
Reviewed: 8 August 2025 · Stayed in August 2025
Verified review