Reviews of Hotel Minerva 4 stars
Via Fiorentina 4, 52100 Arezzo, Italy

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBreakfast is good. Rooms are clean
Very noisy overnight
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious and clean. Breakfast was lovely and the staff very polite and helpful. Location perfect to walk into the town
Dear Kathryn, We sincerely thank you for sharing your impressions of your stay at our Hotel Minerva Arezzo. We are delighted to hear that you appreciated the spaciousness and cleanliness of your room, as well as the quality of the breakfast. Receiving such positive feedback on the courtesy and helpfulness of our staff is a source of great satisfaction for us. We are also delighted that you found the hotel's location ideal for exploring the city on foot. Your comment encourages us to continue offering attentive, quality service to our guests. We hope to welcome you again in the future for another equally pleasant stay. Best regards, Sales Director Hotel Minerva Arezzo
Dear Kathryn, We sincerely thank you for sharing your impressions of your stay at our Hotel Minerva Arezzo. We are delighted to hear that you appreciated the spaciousness and cleanliness of your room, as well as the quality of the breakfa… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewIt was good. The room was clean with comfortable bed. Very friendly and professional staff.
The breakfast was expected to be better considering the area which is very well known for its unique traditional dishes
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGreat Hotel !
Nada
Dear Terry We sincerely thank you for sharing your excellent review and your kind words about our Hotel Minerva Arezzo. We are delighted that you found our hotel to meet your expectations and that every aspect—from the room amenities to the location, from cleanliness to comfort, from the professionalism of our staff to the value for money—were completely to your liking. Your positive feedback is a strong motivation for us to continue our dedication to ensuring impeccable experiences for all our guests. We hope to welcome you again in the future, with the hope of offering you another equally satisfying stay. Best regards, Sales Director Hotel Minerva Arezzo
Dear Terry We sincerely thank you for sharing your excellent review and your kind words about our Hotel Minerva Arezzo. We are delighted that you found our hotel to meet your expectations and that every aspect—from the room amenities to t… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewAccessibility
Poor Room Cleaning and Amenities like Toilet Rolls, Bottle of Water etc not supplied every day
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewNot far from attractions in old town, 24 hour reception and good breakfast !!
Bathroom not 100% clean.
Dear Nathaniel, We sincerely thank you for taking the time to share your feedback on your recent experience at Hotel Minerva Arezzo. We are pleased to learn that the location of our property, the always available reception and the quality of the breakfast have contributed positively to your stay. We consider these aspects fundamental to offer comfort and convenience to our guests during their visit to the city. We take your observation on the cleanliness of the bathroom very seriously, which we regret did not meet your expectations. Your comment represents a precious incentive for us to further strengthen the controls and guarantee high standards in every detail. We hope to welcome you again and offer you an even more satisfying stay. Best regards The Management Hotel Minerva Arezzo
Dear Nathaniel, We sincerely thank you for taking the time to share your feedback on your recent experience at Hotel Minerva Arezzo. We are pleased to learn that the location of our property, the always available reception and the quality… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewWelcoming staff, clean comfortable room with view of the town and mountains. Large free car park behind hotel, bar and restaurant on site and the town is just a 10 minute walk.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewAmple on-site parking, good breakfast, good restaurant, good value for money.
Dear Mr. Peter, We sincerely thank you for sharing your experience at Hotel Minerva Arezzo. It is a great pleasure to know that you found our parking spacious, the breakfast satisfying and that you appreciated our restaurant. We are extremely happy to know that the value offered was up to your expectations. Your appreciation for the room equipment, the location, the courtesy of our staff, the cleanliness and comfort is a great motivation for us to constantly maintain and improve our service standards. We hope to have the pleasure of welcoming you again soon to offer you an equally satisfying and memorable experience. Kind regards The Management Hotel Minerva Arezzo
Dear Mr. Peter, We sincerely thank you for sharing your experience at Hotel Minerva Arezzo. It is a great pleasure to know that you found our parking spacious, the breakfast satisfying and that you appreciated our restaurant. We are extr… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in January 2025
Verified reviewReviewed: 12 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThe hotel was recommended by friends, and was really good. The room was spacious, cleaned, and the staff was exceptionally kind and welcoming. The hotel's location was also ideal—close to both the city center and the train station. Breakfast was good, including a variety of breads, fresh coffee, juice, cheeses, deli meats, yogurt, and regional specialties like cakes, pies, honey, and homemade jams. On some busy days, there was a lack of some items or took longer to be replaced. I took dinner in the restaurant one night, and everything was lovely. I had a good pasta perfectly cooked, the salt bread was absolutely delicious and the wine was excellent. I also was recommended by the staff to try a regional liqueur made by olive leaves, which surprised me.
It is a big hotel that receives groups and hold conventions, so if the guest is looking for a more local and smaller hotel, I do not recommend it.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewbig room,clean,fast and steadble Wi-Fi,good location,paking free.
hard and uncomfortable blanket.
Reviewed: 12 February 2025 · Stayed in February 2025
Verified review