There was nothing we did not like.

The staff were very accommodating and went above and beyond with every request. They made some great recommendations for dinner and each of the restaurants were amazing, particularly Trattoria Parione. The hotel was very clean, stylish, quiet and safe, and our rooms were very spacious.

Stayed in August 2025

If I have to find a point to complain about, it would be that there were some somewhat annoying mosquitoes in the outdoor sitting area when we were enjoying our delicious cocktails. There are many different solutions available to manage mosquitoes these days, so this felt a little disappointing given that everything else with this hotel seems pretty much perfect.

The location of this hotel is actually much better than one might think at a first glance. It is located just outside the zone that restricts access to cars. This means the hotel is easy to get to if you travel by car. It also has its own garage - very handy. The walk to the centre of the Florence attractions is nice - along the Arno banks or in the streets full of shops, cafés and restaurants, and is only about 15 minutes. The hotel is in very good condition in all aspects and tastefully decorated. The staff is very efficient, helpful and friendly, whether they are at the front desk, the bar or the breakfast. The room we had was very spacious and with high ceiling. The shower room was also spacious and has a very good shower.. The bed was very comfortable. And we couldn't hear anything from neighbouring rooms or the hallway and elevator. The bar serves very good cocktails that one can enjoy in the comfortable and nicely laid out outdoor sitting area. The breakfast is very good - coffee, tea, breads, fresh fruits, etc., etc. All very good quality and generous.

Stayed in August 2025

We had a lovely stay! It was wonderful to be back in Florence and stay at the Montebello. All the staff at the hotel were attentive, the breakfast was great, and the location is perfect! It allows you the opportunity to have lovely walks by the river and watch the beautiful sunset light on the water. Perfection! When we next return to Florence, this will be our choice of hotel to stay.Thank you!

Stayed in August 2025

Nothing

This is a beautiful hotel and the staff are so pleasant and helpful.

Stayed in September 2025

The staff were exceptional and friendly, it’s Central location, the rooftop and sunset experience over Siena

Stayed in August 2025

Quite and relaxed atmosphere. Good breakfast and bar. Nice spacious outdoor seating. Friendly staff

Stayed in August 2025

Nothing

Amazing courtyard area , historical environment , room is modern and wide , comfortable bed , very clean

Stayed in August 2025

House-keeping left the vacuum cleaner in the corridor twice for a night.

It is our second time in this hotel: the last time we lived there in June. We love everything about this hotel and did not think twice about, choosing accommodation for our second trip to Florence.

Stayed in August 2025

NA

It’s a luxurious hotel. Great staff and parking is in the basement.

Stayed in August 2025

Even though the hotel has lift access, there were a few stairs here and there between our room and the lift. It’s fine if we do not have two large heavy suitcases. The hotel is located in a bit off centre area. I was fully aware of that when I booked for it. However, when it’s 38 degrees outside, it makes it quite a challenge to walk to and back from the city centre.

The common space is very aesthetic. Staff (especially the male receptionist in his 50-60s) is super professional, friendly and helpful. Actually he is one of the reasons made our stay quite pleasant. They upgraded our room and prepared a surprise as I noted down it is our honeymoon trip.

Stayed in August 2025

Not close to City center, 15-20 Mins walking distance. Breakfast could have more cheese and vegetable varieties

Good location in a quiet neighborhood. A real Palazzo experience delivered with large and comfortable rooms.

Stayed in July 2025

NA

Wonderful hotel, very clean. The staff are so welcoming and kind.

Stayed in August 2025

The AC could have cooled better, and the food options could have been more diverse

We loved how peaceful safe and quiet the property was - it’s well maintained with a tranquil outdoor area that our kids absolutely loved.

Stayed in August 2025

Nothing

A beautiful, cozy hotel with a lovely garden area. Excellent location, an incredibly beautiful building, and a very friendly team. The rooms are clean and spacious. The breakfast is varied and delicious

Stayed in June 2025

Beautiful place in walking distance to all major sites. Very high standard! Great staff with helpful recommendations! Spacious parking lot, which makes it a perfect place for short trips to Florence.

Stayed in August 2025

Very helpful staff, fantastic location and facilities.

Stayed in July 2025

Location

Nice property

Stayed in July 2025

nothing specific , breakfast at 28€ each was a bit steep but very high quality

located in quiet street near the train station, it’s a luxury feel hotel , very clean and modern

Stayed in July 2025

The rooms were beautiful. The staff were excellent. The location was perfect.

Stayed in July 2025

There was no restaurant

Very nice hotel in great location. Close to everything but in quite neighbourhood close to the Ponte Vecchio

Stayed in June 2025

Beautiful property. Comfortable stay. Very professional and genuinely helpful staff.

Stayed in June 2025

The hotel is luxurious and the staff was very helpful. All of them speak english fluently.

Breakfast was excellent, the location is not the best but is at walking distance from the city center, so it is quite acceptable.

Stayed in June 2025

I loved everything!

Loved everything about this hotel! It is real Palazzo with inner yard, elegantly decorated interior. Very beautiful and tasteful. Amazing staff! Friendly, polite , efficient. Location was ideal: in very nice and beautiful area , 20 minutes walk from major attractions.

Stayed in June 2025

Nothing. All exceptional.

This hotel was a slice of heaven in a busy city. It's beautifully appointed and the staff were all exceptional. Breakfast was wonderful and location slightly away from central shops and restaurants but a short walk to many. Would definitely stay here again.

Stayed in May 2025